I can't access my email. I have joined iCloud. The phone asks for my Apple ID and Password. I put them in to be told the account already exists, but that's as far as I get. What do I do?
I can't access my email. I have joined iCloud. When I press mail I get a series of providers. I click iCloud. It asks for my Apple id and password. I provide these to be told this account already exists and I can get no further. What am I doing wrong?
Sorry everyone - I have solved my own question - needed to go through Hotmail account of course.
Similar Messages
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i had problems with it being very slow even thought I deleted all my music and pics and even a lot of apps so I figured I'd reset it and restore from the backup I have on iTunes. but after aksing for my apple id and then being forced to change my password, it also asked me to associate an email with the account.after all that when I try to restore it says it has a problem. I can't remember the exact message I get.
I set it up as a new ipad thinking I'd try and use iTunes to retrieve it. but it doesn't look like I can do it that way either.haven't synced with a my laptop in a while.Find Apple ID
https://iforgot.apple.com/applied
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
help, the last apple ID used to download in my ipad2 is stuck, I can't download anything because its not asking for my apple ID and password, how do I change it back to mine?
Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter. I recommend you try the same
If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves. Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable. Remember, it wasn't that long ago you couldn't re-download content at all.
Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them, but the rest of us will just switch to Amazon, which has none of these restrictions. -
Basically my iPhone 4 asked for my Apple ID and I entered it thinking it was just some check or something and then I've just been scrolling through my music library and there is a whole U2 album there and i have never even heard of U2... i clicked on one of the songs to see what it was and it came up with "This device is already associated with an apple ID. If you download past purchases with your apple ID, you cannot auto download or download past purchases with a different Apple ID for 90 days."
I Can't delete the album like I can with my other music from my phone and I don't really want to connect my phone to my laptop incase I have been hacked and it could give the person all access to my phone?
Pde lease help me out, I don't know what's happened:(Do the half billion copies of the album they gave away count as "sales"?
Let's see... An album has to sell 500,000 copies to go gold, 1,000,000 copies to go Platinum, 10,000,000 copies to go diamond... What will they come up with for 500,000,000 copies sold?
Something radioactive would be cool... though difficult to display safely on the wall... -
I can't update my apps in my iPad because it asks me to sign in to an outdated id which is different to my current Apple ID
Apps are always tied to the ID that was used to purchase them. If you bought the apps with old username and password, you have to continue to use them to update the apps.
If you changed the username because you got a new email address, sign out of your old ID in Settings>iTunes and App Store. Tap the old ID and sign out then sign in with the new/changed ID. -
I have tried turning off my iPad and the wifi. I don't know what else to do or try.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Cheers, Tom -
I want to know why I have been sent an email from Apple to verify my account by asking for my Apple ID and password.
how do I know this is genuine and is there a way to check that this is not a scamI would be very careful about email asking for your Apple ID and password. These are some of the Official Apple email addresses that would contact you:
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
These email are not to be replied to at all and if the email you receive asks you to reply or has a link that doesn't go the Apple.com or iCloud.com domains, then they are definitely fake. -
I have a 13" MacPro. How can I create a Face Time account. I have an Apple ID and password. When I Google how to create an account all I get is what I need for the system
You don't need to create an account. Your use your Apple ID to log into Facetime.
If you haven't already you will need to download the Facetime App from the Mac App Store.
https://itunes.apple.com/us/app/facetime/id414307850?mt=12&ls=1
FaceTime for Mac: Troubleshooting FaceTime - Apple Support -
I am trying to get minecraft for my iPod touch. When I put in my apple ID it says that I have to verify that I can buy it. I click ok I pulls up a site ask me for my apple ID and then I put in my security questions. After that it ask me some weird question like Who Is your favorite teacher and another question like what is your least favorite car model. I did not set those as my secure questions. So can u please help me
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it. To my knowledge I don't have a "software security device". I am using Windows 7 on an IMac.
What is the exact prompt or error message you get?
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I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?
Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium -
Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud
my ICCID is 8935905000307066111Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.
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I am trying to update my apps but it is asking for my card details and when i enter them it says my card was declined but i havent bought anything, can i see what the purchase is for?
Again, Apps will always be tied to the account from which they were purchased and will always have to be updated using that account.
Always, mean exactly that, always.
If you want them to be on your account then you need to buy them using your account. -
why I receive started 2 hours the message that I must put my password on Iclod for my apple id and when I put the password I receive the message that the password is not god!What can I make in this case?Please help me
Hi it sounds like a scam delete Email
bsydd uk -
we are using same laptop with my wife for our 2 iphones and when sincronizing, she's getting my apps and is requested for my apple id and password when getting a new app on her device. How can i fix that issue?
Each phone needs to set its own sync settings on the various tabs in iTunes. On the Apps tab, for example, uncheck the apps that you don't want on the phone being synced. This article may also be of interest: http://gigaom.com/apple/itunes-101-multiple-devices-one-itunes-account/.
You can change the Apple ID used for purchasing on her phone by going to Settings>Store>Apple ID, tap the ID shown, sign out, sign back in using her Apple ID. However, be aware that if she has any apps on her phone purchased with your Apple ID she will still be prompted to enter the password associated with this ID for all future updates of these apps. This is because apps are permanently tied to the Apple ID used to purchase them, regardless of the ID in Settings>Store.
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