I can't access my itunes account through my PC

I recently bought an Apple TV and IPhone 4S. I have an iTunes account but when I try to access it through my iTunes I doesn't get access. It keeps saying that I should check my internet conection, which is ok because I can surf the web without problems.

Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

Similar Messages

  • HT201303 How can I access my itunes account through my new computer

    How can I access my itunes account through my new computer

    Your account is just a user name and password.  Just sign into your account and use it as you like.
    Are you asking about your library (music and other content)?
    It will only be where you put it.  Have you copied it from your old computer to your new one?  If not, then do that.

  • Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?

    Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?

    Hello AndiHouse,
    Thank you for using Apple Support Communities!
    According to this article, Rescue email address and how to reset Apple ID security questions http://support.apple.com/kb/HT5312:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Click the link above, and contact the iTunes Store support team directly for assistance with resetting your security questions.
    All the very best,
    Sterling

  • I have a new computer and I can't access my Itunes account.  The message says that I am allowed to have only 5 authorized computers on this account.  I do not have 5 authorized computers on my account.  What can I do?

    I have a new computer and I can't access my Itunes account.  The message says I can't have more than 5 computers on this account and I don't.  What can I do?

    First of all you should really post this in Itunes forums cause you might get more hits on it.. Anyway.. You can only authorize up to 5 comps on one itunes account.. This does not include iOS devices. Those you can have 10.
    So to fix this issue, open itunes, hit store on the left side, click log in (or your e-mail address if you are already logged in) in the top right hard corner of the page. One you log into your account you will see a a little area where it says you authorized 5 out of 5 comps. Below it should be a button to clear all those out.  Itunes will de-authorize all computers on the account then you need to go back Store tab in the menu bar and select authorize this computer.
    Remember it will deauthorize all your computers, so you need to re-authorize any other computers you have.

  • How can I access my iTunes account from my iPhone.

    1- I can't access my iTunes account from my iPhone.
    Do I have to sync them or can I download the songs I bought without connecting with my macbook?
    Last time i connected the two, all my music got deleted. Must have done something wrong, but have no idea how to prevent that from happening again.
    2- My "preferences" panel in iTunes, only shows apps and books, not music- Why?
    3- I can't save any music on iClod.

    hello. 
    i followed your link on how to delete content from all things Apple, and nothing removes books, movies, music... it just gives said device(s) the iCloud/download icon on top of the book, movie...  not sure what the 'hide' purchase actually does - after X'ing/hide, everything STILL appears across all devices using that account.  could you clarify this any further?
    if i am understanding iTunes correctly, then EVERYTHING we download (free or purchased) will be FOREVER accessible with zero way for us to control what is filling up this mysterious vault called the cloud?  (creepy- apple is keeping EVERYTHING, what happens when the cloud gets full?)
    since we have iCloud.com and it shows our "stuff" that we iCloud sync from our devices such as notes, contacts, calendar... then why doesn't apple provide an iCloud.com tab that shows ALL of our purchases so we as CONSUMERS control/delete what is in our account? 
    we download ALOT of apps to try and then delete them off our devices.  that works fine, but movies and books are always there.  maybe a glitch?

  • My ipod touch has a huge collection of music that I don't want to lose or replace but my computer has now crashed beyond recovery. How can I access my itunes account from another computer or transfer my playlists to another computer from my ipod?

    My ipod touch has a huge collection of music that I don't want to lose or replace but my computer has now crashed beyond recovery. How can I access my itunes account from another computer or transfer my playlists to another computer from my ipod?

    You can transfer iTunes purchases to your "new" computer by
    iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
    You can transfer other stuff by:
    Best iPod to PC
    How to transfer or sync files from iPod to PC - Windows mac iPhone iPod software reviews - Software Wiki

  • I have a new lap top and can't access my Itunes account.

    I have a new lap top and can't access my Itunes account, help

    Just what do you mean and exactly what happens? Error message?

  • Can't access my iTune account on my iPad 2

    Can't access my iTune account on my iPad 2. But i CAN do it with my
    iPhone

    Without supplying some more details its hard to say what you should do. How are you trying to access your public library? You need to be specific.

  • I can't access my itunes account because my aol account is not active, how do i change my user name using gmail?

    I can't access my itunes account because my aol account is not active, how do i change my user name using gmail?
    I need to change my itunes user name to [email protected] instead of [email protected] AOL account is not active anymore.
    Thanks

    Chill out guys. Clare, I suggest that you try this link below. It might be possible taht the email you are using is not what your Apple ID should be:
    How to Recover Your Apple ID
    http://support.apple.com/kb/HE34
    Recovering a forgotten iTunes Store account name
    http://support.apple.com/kb/HT1920

  • HT1206 i have had bad luck with computers laitly and have 5 pc allready authorised now i have a new one i cant authorise it so i can not access my itunes account can u deauthroise my pc from my accont so i can access it again

    i have had bad luck with computers laitly and have 5 pc allready authorised now i have a new one i cant authorise it so i can not access my itunes account can u deauthroise my pc from my accont so i can access it again
    <Email Edited by Host>

    http://support.apple.com/kb/HT1420

  • HT5622 i can't access my itunes account because there are too many devices attached too it?

    I can't access my itunes account because it says i have too many devices attached to it. I need to clear some if the devices that are associated with my account?

    Welcome to the Apple Community.
    Remove some of the associated devices using your account settings in iTunes.

  • I can't access my itunes account on this computer it keeps coming up with an error code missing MSVCR80.dll

    I can't access my itunes account on this computer it keeps coming up with an error code missing MSVCR80.dll

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99486)

  • Can I access my itunes account from multiple computers?

    Can I access my itunes account on multiple computers?

    What do you mean access?
    You can certainly sign into your account from any computer with itunes.
    Your content will only be where you put it.  You can put it/copy it wherever you like.
    In some countries you can redownload some itunes purchased content:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How can I access my itunes account, old computer crashed?

    My computer has crashed and have recently purchased a new one, all my movies, books, music was on the account on this computer, how can I access it again?
    I have all my downloads, movies, books, music, so how can I acces that itunes account if my computer has crashed and now have a new computer?

    The easiest way to get back missing items?  Restore your whole hard drive with all your irreplaceable things like photos in about 20 minutes from the backup clone you make on a regular basis.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; only apps, books (not audiobooks), music, and t.v. shows (not movies).  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.
    I am a bit confused by your use of the word "account".  You may have an "account" on the iTunes Store.  What you have on a computer is your user account, part of which is the iTunes folder which usually houses a collection of files that make up what you see when you open the iTunes application.  When you open iTunes it does not normally open an account to your files, it just opens the ones on your computer. If your old computer died and you can not longer use the hard drive (which is not necessarily true but we would have to know more about the situation in detail) then not only your media but your playlists, ratings, etc. are also gone (unless you have a backup).  As indicated above, iTunes Store will let you download some things again, if they are still there and you are running iTunes 10.3 or greater.  Things like movies are gone unless you have a backup copy elsewhere.  The iTunes store does not contain playlists, etc, nor your ratings since all you are doing is downloading brand new copies again.

  • I can't access my itune account? Error message : your accout is not valid to access US Store. Youvat switch to Philippine Store  before making any purchase.

    Why I can't I access my iTune account on my iPhone 5? This error message appears: Your account is not valid in US Stores. You must switch to Philippine Store before making a purchase.
    I have recently change my address to US where I'm staying and revert back to my old address in the Philippines but I can't still access my account using my iPhone.

    Go to Settings - iTunes&Appstores - Tap your Apple ID - Log out - Log in again - Try again to download/purchase an app.
    Let me know if this doesn't solve the issue

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