I can't access my itunes store and cannot sync my songs etc from iTunes to my iPad3. HELP please.
i can't access my itunes store and cannot sync my songs etc from iTunes to my iPad3. HELP please.
Need more information. What happens when you try each of those actions? Error messages?
Can you connec to the internet with oher apps?
Similar Messages
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My old laptop crashed and I need to restore my iTunes music and movies to my new laptop from my iPod Touch. Help please. Thanks!
See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?
You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device. -
I downloaded an album and all of the tracks will play about 3/4 of the song then stop and play the next song. I went to itunes store and it said the songs fully downloaded. So how do I get the full song into my library?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Hi, im using itunes store and i bought some songs and apple send me a email, and it says it was a receipt. It also said that its bill to : Store credit, and the total of the order is 1.98 $. So do i have to pay this or its just a proove of purchase ?
Launch iTunes. From the menu bar click Store / View My Account
Click: Edit Payment Information
Make sure you have the correct Security Code.
Then click: Done
And try resetting your Apple ID password. https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa -
I have bought music before, but want to listen to national radio broadcasts. I hit go to itunes store, and it always ask me to download itunes again. No matter how I try to reach it. grrgh??
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
Hi just downloaded itunes 10.5.1.42 on windows vista, since then cannot connect to itunes store and cannot update iphone.
Did try to uninstall itunes and to reinstall but no changes still the same issue. Also tried to install older version of Itunes.
Need HELPHi , I am recieving the same issues. I have been experiencing issues for about 2 months now.
Cannot connect to itunes store. Cannot sync my iphone and download the update i have uninstalled and resinstalled. Its definetly not the internet. I even went to the apple store and noone at the genius bar could help me. Such a waste of time -
i have two kinds of songs. one kind is buying from itune store, and the other kind is burning from CD. i got a new 5s, but it only shows the songs that i buy in itune but not the one that from the cds
Are the ones from the CD's on iTunes? You may just have to sync them over to the phone.
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I am unable to get any music on my iPhone 3GS either from my computer or iTunes stores. Just managed to download music from iTunes onto my iPad so assume my iPhone is at fault?
Okay, you are using Windows 7. What version of iTunes do you have. Please don't tell me the most current one, go into Help then About iTunes and read what it says.
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Sync problem, cannot sync apps to iPhone from iTunes. i did it before. but now it just take backup.
sync problem, cannot sync apps to iPhone from iTunes. i did it before. but now it just take backup. anyone plz help...
Connect & select iPhone in iTunes Sudebar (iTunes > View > Show Sidebar), in Music tap (right pane top), select Sync Music and the music you want on iPhone then click Apply button (bottom right).
http://support.apple.com/kb/VI72 -
Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malziYou will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I downloaded the latest version of iTunes on my computer, and now my Podcasts are gone from iTunes (on my computer). Can I still access Podcasts in iTunes (on my computer) ? (I see the latest Podcasts downloading, but can't find them in iTunes. What am I overlooking?)
Could be since it (security software) is listed as #5 in the following:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
Can someone please tell me how to get those songs if I even can. I do not want to have to rebuy these songs that I already payed for
Hello Olivia,
Thank you for the details of the issue you are experiencing with your iTunes purchases. It sounds like you may have been looking in the Account Information page, but there is a separate Purchases section you can download the songs from.
I recommend downloading your purchases directly to your computer using the Purchases page in the iTunes Store using these steps:
Download previous iTunes Store purchases to an authorized computer
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.
iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download. If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.
To download all available items, click Download All.
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Additionally, you can download the songs to your iPhone using the steps in the section titled "iPhone, iPad, or iPod touch" in this article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today. Tried restarting router. Help please....thanks.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
Can you please help me to spend my credit of £17.01p in the itunes store the Case Number is 321759398. When I choose something to download the box comes up for me to enter my card details to pay when I want to use my credit up. I was helped with the syncing problem but really need this main problem to be sorted. Thank you
You only need to verify your payment details. Have you done that so far? See here for more information.
iTunes Store: My credit card's security code or zip code does not match my bank's records
B-rock
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