I can't access my mail from the server!!!

I am having trouble retrieving mail....I click on "Get Mail" and nothing happens. When I select the inbox and Get Info, it shows that there are a number of new emails on the server, yet my Mail program does not want to retrieve them. I checked to see if my account was enabled (under Preferences) and it is....I don't understand what the problem is...this is happening in a networked office of 10 other macs, and only one other person is having this exact same problem. very weird. internet works fine.
any suggestions? I'm about to download a new mail program like entourage if this keeps up.
thanks,

POP account.
We own Entourage already, so that isn't a problem.
Right now we're using www.mail2web.com as a temporary solution, but that isn't really practical for a professional architecture firm where email records are essential to our business.
I would love to keep using Mail, I really have no idea how to fix this problem. I don't know why it is only happening to 2 of our 10 computers, there is no difference in the setup of any of them, and this started mid-morning, so I know that the users did nothing to the settings. It just stopped wanting to pick up mail from the server.
File size does not seem to matter, because one of the computer's mailboxes has about 10,000 emails saved, and the other has about 20, and they are showing the exact same behaviour. It is really strange!

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