I can't access my Virgin Mail via OS Vista and Firefox 4. Keep getting a Google Apps error saying that the connection is not possible at this time. If I use IE I get no problem?
I can't access my Virgin Mail with Firefox 4 and OS Vista and Win7. I keep getting a Google Apps error. IE is fine.
Hi. Thanks for the rapid response. However I tried it and still no joy. This is the full message:
Google Apps - Server error. We are unable to process your request at this time, please try again later.
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I can't open the psd file I did yesterday! It says that the file is not compatible with this version of photoshop. I worked in a CS6 version but also tried opening in a CC but nothing happens. Help
more info:
Photoshop never crashed or anything.
I was working in my school's mac but running windows, and the file was being saved in the school's network not on the computer. I thought it had been saved and I also copy and pasted the file in my hard drive to guarantee a copy but none of the are opening.
The file size was appox. 1giga
Thanks a lotThe problem was saving over the network. Working across a network is not supported.
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost. -
I am getting a message on my iphone 5 for the last two days saying that " my podcasts are not available at this time"-any ideas of what this could mean? I have synced phone many times. Is it itunes? My carrier?
thanksI just figured out a solution. I connected my ipod to my computer, went to the 'info' tab on the menu for my ipod. I checked 'Sync Mail Accounts', which were greyed out until I selected them. That connected me to the Cloud and everything went back to normal. Hope this helps someone else!
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Music purchased on ipad wont play on computer. I get a message which says that the computer is not authorised to play the track but when I enter the password I get the message saying that the computer is already authorised. I have the opposite problem transfering some but not all music from computer to ipad. Can anyone help?
Interesting. Maybe it is more of a DRM issue than an Apple ID ownership issue. There is actually an iTunes Support section here on the discussion boards. If you wish to continue troubleshooting, you might post your question over there and refer to this discussion thread. You can also contact someone in Apple iTunes Support.
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I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install -
When insert my lexar USB flash drive I get the message that the disk was not readable by this computer. It has worked previous to this and I do not want to lose the data by reformatting the drive. How can I reformat this drive and not lose my data?
You can't reformat it and not wipe everything on it.
Have you tried a different USB port?
Only other option, back it up on a different computer. -
I bought my iphone 4 in the UK and I am trying to use a sim in the UAE and it doesn't work. It says that the sim is not valid, how can I get this unlocked?
You are saying the phone is locked, but then you are saying there is no provider. The two situations cannot peacefully coexist. Contact Apple and they can tell you if the phone is locked and if locked to which provider the phone is locked. People on this board are not Apple employees and cannot get you that information.
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My computer broke and I got it fixed. It doesn't say that the hard-drive was replaced, but I can tell my data is gone, including Pages that I bought. Is there any way of getting that without paying for it again?
Or if you purchased Pages as part of iWork on a disk, reinstall from the same disk.
Best of luck. -
Hey. I have a problem. I updated my mac os x to 10:8 for I can not start Acrobat Pro, which I bought six months ago.
Proglamet says that the computer does not support Power PC. Help
When I try to start it says (program "Acrobat 6.0.2 Professional.app" can not open because PowerPC applications are no longer supported.)
Please helpThe version of Acrobat you have is a PowerPC application and will not run on Mountain Lion. You will need to upgrade/purchase an Intel version of Acrobat Pro, probably Version 9.
It might have been worth checking to see if the apps you run are supported on ML before upgrading. If you backed up your system before the upgrade you could always revert to your previous level. -
I have version 3.6.13 Firefox. I have uninstalled and reinstalled, but still keep getting an error message saying that The URL is not valid and cannot be loaded. This happens even when I am on the web page, but the message continues to keep popping up.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") -
when attempting a restore, as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
I'm trying to download the trial version of Adobe Illustrator. An error message says that the OS does not meet the minimum system requirements for the installer. 10.6.0 is the minimum required for installation. How do I get my mac to be a 10.6.0 ? Right now I have a 10.5.8 is there a way to upgrade or something?
Buy the Snow Leopard retail installer (http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA).
That will take you to 10.6.3.
If required you can then use the combo updater to get to the latest version, 10.6.8 (http://support.apple.com/kb/DL1399)
SL system reqmts; -
When I send/forward an email I get an error message that the recipient does not allow "relaying". It doesn't matter who the recipient is.
Go into Settings>Mail, Contacts, Calendars>your account>Outgoing mail Server>SMTP>Primary Server then turn Server ON and fill in both User Name & Password>under Outgoing Mail Server.
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how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
ThanksYou can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. -
i am having problems with Olympus .orf which cannot be read by Elements 10 and Lightroom 4. Both provide an error message saying that the file is not recognized. Any ideas? minzen
That camera model is too new for your programs. Every camera has its own raw format and ACR must be updated to include the info for each new model as it comes out. The workaround would be to download the free Adobe DNG converter and use that to convert your ORFs to DNGs that your version of Camera Raw can read.
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