I can't access or send email through Thunderbird any longer (over a month) though I have checked settings and can access/send email via webmail and other device

My cable provider changed (buy out or something) about a year ago but left my email address alone.
Confirmed with the current carrier that my incoming/outgoing settings are correct and my email address doesn't need to be migrated.
When I click "Get Mail," nothing happens: no error message. It has been like this for a month.
I can check webmail, but it doesn't have my older emails or folders. I would love to get back on and spit everything out of Thunderbird. I did an internet search (including this forum) but haven't found anything useful.
Thanks for any help.

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages

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