I can't access password protection manager on my External Hard Drive to unlock it

I can't access password protection manager on my External Hard Drive to unlock it , its kind of infected by a virus I guess and it is not bring me the password protection manage screen to enter password and access my data...
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Hi vahid22! Please provide the model number (usually on the bottom of the unit) of your Sony External Hard Drive. Thank you!

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    Hi vahid22! Please provide the model number (usually on the bottom of the unit) of your Sony External Hard Drive. Thank you!

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