I can't access the HELP of iTunes

How can I access iTunes HELP?
It is not accessible now...

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Similar Messages

  • My ipad mini doesn't have a web browser! Help. I can't access the internet or iTunes or the app store. The web browser icon isn't even there.Anyone know what to do?

    My ipad mini doesn't have a web browser! Help. I can't access the internet or iTunes or the app store. The web browser icon isn't even there.Anyone know what to do?

    I'd maybe try doing a search for Safari on your iPad first (swipe to the left to search). If it shows up in that search you can go to Settings > General > Reset and choose 'reset home screen layout' which will put it back where it would be by default.
    All else fails? Restore it.

  • Can't access the iStore in iTunes on a PC

    i now can't access the iStore in iTunes on a PC. This happened when I updated to the latest iTunes software. i get a unknown error 11222. I think this might have something to do with security settings, but i do not know what to specifically set in my Windows firewall settings or other security software. i would appreciate some help. Thanks joe1999

    i get a unknown error 11222.
    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • If I copy a CD (either music or audio) on my Windows based Pc can I access the copy using itunes?

    If i copy a Cd (either music or audio) on my Windows based PC can I access the copy using itunes.  I have a ipod Nano, 7th generation.

    You should use iTunes to "rip" (encode) the songs directly into your iTunes library from the CDs.  This article provides a good description of how that is done using iTunes.
    http://www.macworld.com/article/1156861/howto_rip_cds.html
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  • How can I access the help menu on the top bar? It tells me I am not connected or to try later.

    How can I access the help menu on the top bar? It tells me I am not connected or to try later.

    Is your Internet connection working? What application are you seeing this behavior in?

  • How can I access the Help preferences?

    How can I access the Help preferences? I hate the way the Help window stays in front of every other window, so I really need to change it's behaviour.

    Mary,
    To see the reports button, your workflow user record must be at least Process Administrator (use the admin module to see an individual person's properties, in the Privileges tab I think..)
    The backend stores information suchs as where and when a workitem was processed, but it won't contain the information that was populated on the forms, unless you make the fields you need to searchable fields on the process map. Beware, this can add to the size of the database quickly.
    All of the available tables are documented in the pdf files that are distributed with the product.
    Good luck,
    Sanna

  • I can not access the app from itunes

    Hi, can someone help me solve this problem?
    I have an iPhone 4 with iOS 7.0.3 with iTunes 11.1.2 and when I want my iPhone to sync from iTunes can not access the iTunes app tab I close iTunes without possibility of doing something.
    this only happens to me with the iPhone, I have also an iPad 2 and it works ok.

    Hi tankard77,
    Thanks for visiting Apple Support Communities.
    If iTunes is quitting unexpectedly when you try to sync your iPhone, start with the troubleshooting information in this article:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Best Regards,
    Jeremy

  • I can't access the 'options' in iTunes visualizer menu

    Hello everyone. Hope someone can help me with a problem re:iTunes Visualizer. I can't access the Visualizer Options no matter what I'm in, such as my music library, the Radio function, etc. I've upgraded to 10.6 & restarted iTunes and rebooted. I've also updated my Quicktime but I still see the 'Options' grayed out. The path I use is: View>Visualizer>Options. I've previously had no trouble running the Visualzer and selecting the Options till I upgraded to 10.6 Now, 'Options' is always dimmed. I've tried switching between the new Visualizer and the Classic, but no luck either way. Can someone tell me how to enable the Options? Thanks.

    i get a unknown error 11222.
    There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I can't access the internet from itunes?

    I can't access the ITunes store from ITunes and CD titles aren't loading.
    Under one user ITunes locks up when I insert a CD

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Download the song on your syncing computer and sync via iTunes.
    Then delete/redownload as necessary.

  • TS2529 itunes will not access the istore or itunes server for updates

    I can not access the istore or itunes server from my itunes page...any articles or links on this???

    Hi, tsgeisel,
    iTunes can access CDDB for track information after a CD has been imported into iTunes by using the Advanced menu option I mentioned in my previous post.
    If you want to check it out, import a CD when you're not connected to the internet - or with Automatically retrieve CD track names from internet unchecked in your iTunes Importing Preferences.
    After the CD has been imported there will be no track information included. But if you then select the tracks - all together, one at a time or in any combination you desire - and select Get CD Track Names, you will be pleasantly surprised.

  • Hello I can not access my account through MacBook Pro solution knowing I access the account through iTunes and iPad please help

    Hello I can not access my account through MacBook Pro solution knowing I access the account through iTunes and iPad please helpfile://localhost/Users/mhmd/Desktop/%E2%80%8Fلقطة%20الشاشة%20٢%D9%A0١٢-١٢-٢ ١%20في%20٥%E2%80%8E.١٦%E2%80%8E.٤٢%20ص.pngfile://localhost/Users/mhmd/Desktop/%E 2%80%8Fلقطة%20الشاشة%20٢%D9%A0١٢-١٢-٢١%20في%20٥%E2%80%8E.%D9%A0٩%E2%80%8E.٤١%20ص .png

    Ummm...
    Can you explain in details what happens when you try?

  • HELP! I can't access the music on Ipod! Music's font is faded on Itunes??!

    Here's the story,
    I recently bought a Ipod Touch, so I gave my old Ipod nano (2nd generation) to my mom. She put the Ipod nano onto her own Itunes account, but only 170 songs show up on her library out of 300 from the Ipod nano. The other problem is that when the Ipod is connected to her Itunes account, she can't access the songs on the Ipod. All the playlists and songs from the Ipod are under the 'Device', you can see all of them, but the font of all the music is faded and when you double click a song, nothing happens. Whats wierd is that only selected songs are in the 'Library' (which can be accessed and played) and all the songs on the Ipod are under 'Devices' (but can NOT be accessed or played). How can she access the music??
    Your advice is GREATLY appreciated!! Thank you.

    Grey text when you look at the content and a lock symbol at the bottom of the screen just indicates that the iPod is set to sync automatically with iTunes. If you want to play the iPod songs through iTunes, delete songs from the iPod, drag songs from iTunes, add playlists to the iPod etc. you need to change the update setting to "manually manage songs and videos". The text will change from grey to black and everything will be directly accessible through iTunes:
    Managing content manually on iPod and iPhone
    Syncing Music to iPod

  • Can't access the music on my iPod, iTunes freezes up

    Hello out there, I have a problem with my fifth generation 30 GB iPod video. It has worked like a dream until yesterday. I plugged my iPod into my computer (HP laptop running Windows Vista) and it showed up in iTunes as usual. I dragged three albums onto my iPod and it did the usual routine of updating. When it was done I clicked the eject symbol in the iTunes menu and waited for the battery to show on the iPod screen before disconnecting. I turned on the iPod to listen to these new tunes and now my iPod appears to be blank. Under artists, albums, songs, etc there are no longer any options.
    Okay, I have the day off from work so I figure I'll just sync it back up and put all 30 gigs back on. I plug the iPod in, iTunes opens automatically, and then freezes. After unplugging the iPod itunes resumes working. I try this several more times, restart the computer, restart the iPod, etc and it keeps doing the same thing.
    Frustrated (as this happened once before with a much older iPod several years ago) I headed over to these forums. From looking around I saw the five R's that are always suggested. After reseting, retrying, and restarting, the problem still persists: I can't access the music on my ipod, and itunes freezes.
    I then updated to the newest version of itunes. This also did nothing to solve the problem. I want to attempt to restore my ipod, unfortunately this is not possible because I can't access the iPod options through itunes because it freezes as soon as the ipod is attached to the computer.
    After reading several threads on these support forums I stumbled on this one: (http://discussions.apple.com/thread.jspa?threadID=1480926&tstart=0) in which a user recommends downloading an alternative iPod manager. I followed the link in that thread and settled on a program called poddox, hoping I could just throw all my music back onto my iPod with it. So I again plugged in my ipod, waited for itunes to freeze, closed it as it was not responding, and opened podox. Podox reported that all of my music is still on the iPod (it says there is less than 200 megs of space available).
    Unfortunately poddox won't work for me either. Upon attempting to use it to remove all the data on my ipod my computer crashed and restarted. This is strange because although itunes freezes when the ipod is plugged in, it still appears as a removable disk in windows.
    I returned to the apple website and downloaded and older, seperate ipod updater software from 2006. I installed the software and it restarted my computer. When I ran the ipod updater I received a message informing me that this software was no longer supported and that if i wanted to update my ipod's software or restore it I should just do it through itunes v.7 or later. The program then quits, and I have no choice.
    I'm about ready to pull my hair out here. What can I do? It seems like a real catch 22 in that I need to restore my ipod for itunes to recognize it but i can't restore it because itunes doesn't recognize it. From what I gather there is no way to restore it without using itunes, is this accurate? What can I do to either delete all the data on my pod and reload it, or make it appear again in my ipod's menu/interface? Any help you guys can give is greatly appreciated, I will be monitoring the responses to this thread in case anyone should need more information from me. Thanks again.

    right, figured it out. had to put it in disk mode, then reconnect, then it was recognized, then i restored and put everything back onto it. hope this helps anyone else who has a similar problem

  • Can't access the web-site in my home folder from the internet.  Need help.

    I am trying to publish a website from the Sites folder in my home directory. The website is made and I can access it from from every computer within my ethernet. But despite a couple attempts I made I can not get the website published on the internet.
    I have an Airport Express station. Two Macs and one PC are using the ethernet. As far as I can tell the Airport Express station is directly connected to the internet. I live in a brand new apartment which has Lan outlets in every room next to the electricity outlets. I have a single designated internet IP address.
    To open my computer to the internet I set the "Default Host Option" in the Airport Administrator Utility and selected the default three digits for the "Default Host option" IP address. Then I updated the Airport Express station, manually set the IP address in the Network preferences on my Mac to the "Default Host option" IP address and activated Personal Web Sharing in the Sharing preferences. By doing so I lost my internet connection. It turned out I still had the same IP address that I had before I selected Default Host Option.
    As I understand with the Default Host Option I designate one IP address within the ethernet to receive all traffic from outside. But how do you now tell the Airport Express station which computer on the ethernet will be the host for the incoming traffic carrying the Default Host Option IP address? Apparently just setting the IP address manually in the clients computer Network preferences to the "Default Host Option" IP address doesn't tell the Airport Express station to change the IP address it has assigned to this client to the Default Host Option IP address.
    In another attempt to make my website accessible on the internet I removed the Default Host Option and instead opened Public Port 80 and Private Port 80 for the IP address of the client computer in the Port Mapping tap of the Airport Administrator Utility. But again, no access to my website from the internet.
    To access the website from within the ethernet I use the following web-link, which works fine:
    http://192.xxx.x.x/~user/index.html
    The internet of course doesn't see the 193 IP address. It only sees the Public IP address. Therefore I used the Public address instead of the Private IP address to connect to my website from the internet:
    http://222.xxx.xxx.xxx/~user/index.html
    But as I said, I still can't access the website from the internet.
    I have the feeling that I conceptually don't understand something correctly. I would appreciate if somebody could help me with this problem.

    See this article:
    http://support.apple.com/kb/HT1866
    Sometimes My Music does not show up in special folders in TweakUI.
    If so, see this post:
    http://discussions.apple.com/thread.jspa?messageID=1731188&#1731188##
    If you would rather not mess with the registry you can often work round with a shift key start.
    Hold down the shift key and start iTunes, keep holding down the shift key until you are asked to choose or create a library. If you already have one, navigate to your iTunes folder and choose iTunes Library.itl. Otherwise create a new library in My music.

  • About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

    About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

    Your profile indicates your Mac is running v10.7.2
    If that is correct, updating your system software may help.
    Click Software Update from the Apple menu.
    Restart your Mac after updates are installed then try the App Store.
    If you can't update that way, there's a workaround.
    Install the OS X Lion Update 10.7.5 (Client Combo)
    Then restart your Mac and try the App Store.
    messaged edited by:  cs

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