I can't access the internet from itunes?

I can't access the ITunes store from ITunes and CD titles aren't loading.
Under one user ITunes locks up when I insert a CD

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download the song on your syncing computer and sync via iTunes.
Then delete/redownload as necessary.

Similar Messages

My ipad mini doesn't have a web browser! Help. I can't access the internet or iTunes or the app store. The web browser icon isn't even there.Anyone know what to do?

My ipad mini doesn't have a web browser! Help. I can't access the internet or iTunes or the app store. The web browser icon isn't even there.Anyone know what to do?

I'd maybe try doing a search for Safari on your iPad first (swipe to the left to search). If it shows up in that search you can go to Settings > General > Reset and choose 'reset home screen layout' which will put it back where it would be by default.
All else fails? Restore it.

I can't access the internet from my home wi-fi. It works on other wi-fi, and my wi fi is working on my h ome computer. I keep getting a message that says it can't access the server

I can't access the internet using my home wi-fi. My wi-fi is working on my home computer, and the itouch can access the internet at another person's home using their wi-fi. I've looked in the settings, and can't seem to see any differences.....i'm a techno dummy - so please respond in very basic info

Before resetting try restarting. Or you can go to Settings from the home screen > Wi-Fi > your network and scroll down to 'Renew Lease' and press that. When you do you should see a button labeled 'Renew Lease?' and another labeled 'Cancel'. Select 'Renew Lease'.
You can either back out of that screen back to the home screen or just use the return button to go back to the home screen. Then select Safari and see if you can hook in.
I have to go through that process every five or ten minutes or so when in the second story of our house - weak router signal up there.

I can not access the app from itunes

Hi, can someone help me solve this problem?
I have an iPhone 4 with iOS 7.0.3 with iTunes 11.1.2 and when I want my iPhone to sync from iTunes can not access the iTunes app tab I close iTunes without possibility of doing something.
this only happens to me with the iPhone, I have also an iPad 2 and it works ok.

Hi tankard77,
Thanks for visiting Apple Support Communities.
If iTunes is quitting unexpectedly when you try to sync your iPhone, start with the troubleshooting information in this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best Regards,
Jeremy

I can't access the internet from my iPad! I have Wi-Fi but my iPAD won't allow me to join. Any suggestions?

I have tried to reset my Wi-Fi settings. I have powered my iPad 2 off and still can't get it to join. There isn't anything wrong with the internet connection because my laptop is still working just fine. Are there any other ideas on how to get this to connect?

I am having a similar issue. ipad was working fine last night but this morning will not connect to wifi network. wifi is okay as am using it on my laptop. I have turned router on/off dozens of times, have disconnected all cables, unplugged form power, reset my ipad to factory settings, deleted my network and set up again, still no luck, airplane mode is off etc etc. very annoying...

I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, can't get into the app store, or itunes. Can't download anything or receive or send e-mails. Not happy. Wish I had waited.

I can no longer use my iPad 3 since downloading IOS 7. I can't access the internet, the app store, or itunes. Can't download anything or receive or send emails. Not happy. My iPad is basically useless. Tried to erase and restore. can't even do that. whish I had waited.

Hello suzanefromnv,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Best of luck,
Mario

I've updated my iphone 3gs from iOS 5 to iOS 6 and now I can't access the internet on 3g, can anybody help??

I've updated my iphone 3gs from iOS 5 to iOS 6 and now I can't access the internet on 3g, can anybody help??

I don't follow your instructions... mine goes Settings->General->Cellular and from there it's just on/off options for Cellular Data, Enable 3G, Data Roaming, etc. Or I could go Settings->General->Profile APN Carrier Settings but when I click that it just shows as verified but no Visual Voice APN or MMS Settings. If I click More Details it goes to Signing Certificate which has a bunch of parameters for unlockit.co.nz but I am unable to change anything.
I just updated my iphone 3GS to IOS 6 and my internet (wifi and 3G), voice and text all work, but the only thing I can't do is send/receive pictures via text message. I am using At&t prepaid sim. I tried turning off the phone completely but I'm trying to avoid a complete restore.. at least until I can understand the problem better! Any help would be appreciated!
Thank you!

Does iTunes use Internet Explorer to access the internet from a PC with Windows Vista?

Does iTunes use Internet Explorer to access the internet from a PC with Windows Vista?

Are you using Windows XP or Windows Vista?
Did you remove iTunes and the other Apple software also, and then reinstall iTunes.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Did you try to put the iPhone into recovery mode?

I went from an I-Phone 3GS to I-Phone 5, I can make phone calls out but I can't access the internet when I am away from my WI-FI connection... any ideas?

I went from an I-Phone 3GS to I-Phone 5, I can make phone calls out but I can't access the internet when I am away from my WI-FI connection... any ideas?

but in the home with wireless internet access , it is continued when off, sometimes can not working,
What does "it is continued when off" mean?
And the same for "somtimes can not working"?

TS1814 ITunes can't access the internet for updates or restores?

I'm trying to restore my iPod but my iTunes isn't accessing the internet for it. When I tired to update it it was still unable to access the internet, it can still access the internet for previously purchased songs and for the iTunes store. I'm using Windows 8. I already tried Apple's support, but I can't find an answer, anyone know a fix?
I've already done everything that is on the generic support pages

I had the same problem and this is what I did. On a side note and just a disclaimer as this may not be your issue, but helped with mine. Several months ago, I noticed that my XBOX 360 was not connecting to the live service. I disregarded it at that time because I did not use the Xbox live service much. However, several days ago, I switched security on my wireless router (Belkin N1) and found that my Apple TV could not connect to the internet, but would connect to my local network via wireless. My iMac also would connect, but no internet. I reset my router to factory defaults and found that the Apple TV was pulling a 169.XXX IP address. I had DHCP enabled on the router and I suspect this may be part of the issue, but I manually assigned an IP address to the Apple TV of 192.XXX. I also assigned a manual IP address to my iMac. Now both connect successfully, but is odd how I had DHCP working on both ATV and iMac before and were working. I've tried the Apple TV via wireless and wired and had the same problem before assigning a manual IP address. I assigned a manual address to the XBOX and it now works. The XBOX was also pulling a 169 IP address.
Like I said before, this may be an issue with my router giving out or may be an issue with Mac products but I am not completely sure. I just know that manually assigning the IP address made both systems access the internet now.
Hope this helps and if anyone else has a solution, please post.
Thanks
Brandon

TS1398 I have connected my iPad 2 to my Mac Air over blue tooth. Booth say they are connected to each other. But I can not access the internet on the IPAD. I can connect over blue tooth from my iPhone to my iPad with no issue. Any thoughts? Thank you

I am trying to connect my Ipad 2 to my Mac Air over bluetooth.
I can connect them to each other, and both machines say they are connected over bluetooth.
However I can not access the internet on the Ipad...says it is not connected to the internet.
Does anyone know if you can fix this?
THank you

Yes I tried this manyfold. But did not work. Reading on, I took Tesserac's advice. Shut down router and computer.
Start router after 15 minutes and wait another 10 minutes before starting the computer.
Et voila.... everything is back in working order,
Regards form Curacao, Dutch Caribean.
Pete van Linden

HT1848 how can i get the music from itunes on my pc to transfer to my iphone?

how can i get the music from itunes on my pc to transfer to my iphone?

The only supported method to get media onto an iDevice is via iTunes. Read the User's Guide it will describe how to do this in detail.
iCloud does not put media on the device, but using iTunes Match and iCloud it is possible to have access to all media that exists on your computer, but only when the device has Internet access. It will not load media onto the device.
Use of 3rd party tools to transfer files to the device is not supported.

Networks will "connect" over Wifi, but DNS resolution is impossible and I can't access the internet.

My OSX 10.7.5 iMac (late 2011) will connect to my university's wireless network and thinks it's connected to the internet, but cannot resolve any DNS - and cannot actually access the internet on any browser or internet-utilising app. My university has 2 networks, a regular wifi one and an eduroam one. I have the same problem on both networks. My MacBook, running Snow Leopard, and my iPad (latest software) both connect to both networks just fine.
Because it's my university's network, i can't reset my router or anything like that. I'm in halls. I don't think it's a network issue, because all my other devices are fine.
I've searched high and low on these forums but haven't found anyone having exactly the same problem as me - I've heard of odd few minutes of people losing their connections in this manner, but my computer's been down now for hours and nothing. I've restarted it many times, even once in "Recovery Mode" and I'm getting nothing. I've followed instructions to flush my DNS cache, renew DHCP leases, I've tried manually inputting various DNSes I've found (eg the 8.8.8.8 and 8.8.4.4 google ones), none of which have worked.
Using terminal, I can't ping either an http:// domain, or an IP address. Both get "timed out" as a response. I can't access the internet on any browser (chrome, safari, firefox), my google mail notifier, Skype, or my twitter app. Or anything else.
I'm relatively computer literate, but I'm not particularly code-savvy, so I'd really appreciate it if I could get some step-by step help on here, bearing in mind what I've already tried. I'm really worried, because it all seems to have happened completely out of the blue. Last time I updated was some time a couple weeks ago; I update whenever my software update beeps at me.
Thanks.
link.

Go step by step and test.
1.Power Cycle
   Power off the router. Unplug it from the wall. Wait a while.
   Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
   It will take a while.
Restart the computer.
Start up in Safe Mode.
   http://support.apple.com/kb/PH11212?viewlocale=en_US
2. Turn off Extensions, if any.
     Safari > Preferences > Extensions
3. Turn off proxies, if selected.
     System Preference > Network > Advanced > Proxies Tab
     Under "Select Protocol", uncheck any box if selected.
     Click "OK" then "Apply"
4. Uninstall anti-virus software, if any.

UNABLE TO ACCESS THE INTERNET FROM LOCAL PROVIDER ON A SITE-TO-SITE VPN CONNECTION

Dear All,
I have a site-to-site connection from point A to point B. From point B i am unable to access the internet from local internet provider.
I am trying to ping from 192.168.20.1 the dns 8.8.8.8 but i receive the message "destination net unreachable".
When i run "show ip nat translation" i receive nothing.
The vpn connection is working properly, i can ping the other side 192.168.10/24
Below is the configuration of the cisco router on point B.
dot11 syslog
ip source-route
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.21.254
ip dhcp pool voice
network 192.168.21.0 255.255.255.0
default-router 192.168.21.254
option 150 ip 192.168.5.10
ip cef
ip domain name neocleous.ru
ip inspect name IOS_FIREWALL tcp
ip inspect name IOS_FIREWALL udp
ip inspect name IOS_FIREWALL icmp
ip inspect name IOS_FIREWALL h323
ip inspect name IOS_FIREWALL http
ip inspect name IOS_FIREWALL https
ip inspect name IOS_FIREWALL skinny
ip inspect name IOS_FIREWALL sip
no ipv6 cef
multilink bundle-name authenticated
vty-async
isdn switch-type primary-net5
redundancy
crypto isakmp policy 5
hash md5
authentication pre-share
group 2
crypto isakmp policy 10
encr aes
authentication pre-share
group 2
lifetime 28800
crypto isakmp policy 50
encr 3des
hash md5
authentication pre-share
group 2
crypto isakmp key Pb85heuvMde9Wdac5Qohha7lziIf142u address [ip address]
crypto isakmp invalid-spi-recovery
crypto isakmp keepalive 10
crypto ipsec transform-set TRANSET esp-aes esp-sha-hmac
crypto ipsec transform-set TRANSET2 esp-des esp-md5-hmac
crypto ipsec df-bit clear
crypto map CryptoMAP1 ipsec-isakmp
set peer [ip address]
set transform-set TRANSET
match address CryptoACL
interface FastEthernet0/0
description Primary Provider
ip address [PUBLIC IP MAIN PROVIDER] 255.255.255.252
ip access-group outside_acl in
ip mtu 1390
ip nat outside
ip virtual-reassembly in
load-interval 30
duplex auto
speed auto
crypto map CryptoCY
crypto ipsec df-bit clear
interface FastEthernet0/1
description TO LAN
no ip address
load-interval 30
speed 100
full-duplex
interface FastEthernet0/1.1
description DATA VLAN
encapsulation dot1Q 20
ip address 192.168.20.254 255.255.255.0
ip access-group inside_acl in
ip nat inside
ip inspect IOS_FIREWALL in
ip virtual-reassembly in
ip tcp adjust-mss 1379
interface FastEthernet0/1.2
description VOICE VLAN
encapsulation dot1Q 21
ip address 192.168.21.254 255.255.255.0
interface Serial0/2/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
no cdp enable
interface FastEthernet0/3/0
no ip address
ip access-group outside_acl in
ip nat outside
ip virtual-reassembly in
shutdown
duplex auto
speed auto
crypto map CryptoCY
ip local pool VPNPool 192.168.23.2 192.168.23.10
ip forward-protocol nd
ip http server
no ip http secure-server
ip nat inside source list nat_list interface FastEthernet0/3/0 overload
ip route 0.0.0.0 0.0.0.0 [default gateway ip]
ip access-list standard VTY
permit 192.168.20.0 0.0.0.255
ip access-list extended CryptoACL
permit ip 192.168.20.0 0.0.0.255 192.168.3.0 0.0.0.255
permit ip 192.168.21.0 0.0.0.255 192.168.5.0 0.0.0.255
permit ip 192.168.21.0 0.0.0.255 192.168.6.0 0.0.0.255
permit ip 192.168.21.0 0.0.0.255 192.168.12.0 0.0.0.255
permit ip 192.168.21.0 0.0.0.255 192.168.2.0 0.0.0.255
permit ip 192.168.20.0 0.0.0.255 192.168.10.0 0.0.0.255
permit ip host 192.168.22.1 192.168.5.0 0.0.0.255
permit ip host 192.168.20.1 192.168.5.0 0.0.0.255
permit ip host 192.168.22.1 192.168.6.0 0.0.0.255
ip access-list extended DFBIT_acl
permit tcp any any
ip access-list extended inside_acl
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.35
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.39
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.23
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.18
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.55
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.144
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.146
permit ip 192.168.20.0 0.0.0.255 host 192.168.10.141
permit ip host 192.168.20.253 host 192.168.3.21
permit ip host 192.168.20.254 host 192.168.3.21
permit ip 192.168.20.0 0.0.0.255 host 192.168.3.10
permit ip 192.168.20.0 0.0.0.255 host 192.168.20.254
ip access-list extended nat_list
deny ip host 192.168.20.254 192.168.10.0 0.0.0.255
deny ip host 192.168.20.254 192.168.3.0 0.0.0.255
deny ip host 192.168.20.1 192.168.3.0 0.0.0.255
deny ip host 192.168.20.1 192.168.10.0 0.0.0.255
deny ip host 192.168.20.2 192.168.3.0 0.0.0.255
deny ip host 192.168.20.2 192.168.10.0 0.0.0.255
permit ip host 192.168.20.1 any
permit ip host 192.168.20.2 any
permit ip host 192.168.20.254 any
ip access-list extended outside_acl
permit gre any host [ip address]
permit esp any host [ip address]
deny ip any any
ip sla 2
icmp-echo 192.168.10.254 source-interface FastEthernet0/1.1
frequency 180
timeout 500
ip sla schedule 2 life forever start-time now
logging 192.168.3.21
route-map DFBIT_routemap permit 10
match ip address DFBIT_acl
set ip df 0
route-map ISP2 permit 10
match ip address nat_list
match interface FastEthernet0/3/0
route-map nonat permit 10
match ip address nonat_acl
route-map ISP1 permit 10
match ip address nat_list
match interface FastEthernet0/0

You cannot access internet, because all traffic is tunneled for VPN !!!!
Please see cisco tech documentation and bypass traffic for internet.
eg. if lan traffic is going from site a to site b then through vpn
else
lan traffic to internet (any) should be out thorugh the vpn .

HT1222 Since downloading the IOS7 I can't access the internet via a wifi. I would like to remove it, is it possible? I have the ipad2

Since downloading the IOS7 I can't access the internet via a wifi. I would like to remove it, is it possible? I have the ipad2

Sorry, no. Apple does not support downgrading.
Have you tried to go into your settings, reset, reset network settings? It'll erase your current network from your iPad and let you start over.

I can't access the internet from itunes?

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