I can't access the iTunes Store from my iphone 5 after updating to ios7. Why?
I just updated to ios 7 and now when I choose the iTunes app I get to the store but the screen remains blank and if I do a search, it times out. This is in wifi or celluar.
You must've blocked cookies. iTunes requires cookies I believe. If you did block it follow these steps:
Go to settings > safari > block cookies > never.
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I can't access the itunes store from my ipad mini after the iOS7 update
I can't access the itunes store from my ipad mini after updating the latest iOS7. Does anyone have answers to solving this?
Ive been through various threads on here.
There has been quite a few things said and some people are having luck with.
Reset all your settings works, but only once. when you shut down and open back up same problem.
Ive tried changing how my cookies respond, this doesnt work either.
My app store loads in a second, fastest its ever been.
Ive noticed that when your in settings and click on something eles it takes maybe a second or two before it changes to the next screen something thats never happened on 6
it seems very laggy and slow on somethings and super fast on others
Come on Apple get yer finger out and sort this out soon, its you thats loosing my cash as I cant buy any music!!!
I have an Ipad mini. -
I have had the same account for over 4 years. I have had my ipod touch for 2 years and have always been able to access the itunes store and download content from my pc and my ipod touch. A few months ago, I started to receive the message that I've entered the wrong password but I know that it is correct. I can download all I want from my pc without any problems at all. How do I get my device to accept my itunes password so that I can get back to downloading content directly to my device?
I'm having the same issue. Just hooked up a Mac Mini and running the internet just fine over wifi, but Facetime isn't working. I'm going to try resetting my router in the morning.
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I can hook to Internet. I can go to iTunes and buy stuff. I can do everything except update aps. I get a message that says cannot access iTunes store after I put in my Password to update anything. The same password works when I go direct to iTunes store for a purchase. Can I reload just the ap store ap?
Thanksstuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad? -
How can I get the apps store on my iPad2 after updating to ios7
My App Store icon disappeared after updating to the latest iOS version. how do I get it back?
Check: Settings - General - Restrictions - Installing Apps = ???
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I'm unable to access the Itunes Store from my Windows 8?
I recently recieved a new laptop, operating on Windows 8. {Note: This is my first Windows computer, I transferred over from Mac}. I decided to open up a new Apple ID to get away from my parent's account, so that was all set up pretty easily.
Now, however, i find that I can't access the Itunes store from the Itunes application.
A message, I'm unable to find it now, it no longer appears, instead I get a blank screen instead of the store, read something similar to "not being able to open itunes store, please check your cookies and account details. {sorry if that's too vague, but it definitly had to do with my cookie settings making it unable to open.}
I'm at a loss at what to do next. My account is perfectly set up, but where and how to adjust the cookies so that the itunes store can open?Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I can't access the iTunes store on my newly build Windows 8 computer
I can't access the iTunes store from my computer. When I try it just hangs up with the "busy bar" are the top working away. I can download my stuff on my iPad or my iPod, but I do prefer using iTunes on my computer. I do have a Windows 7 machine, but it's my work computer and I'd rather not put iTunes on it. Any ideas? Anybody else having this issue? I use Norton 360 and have turned the firewal completely off, but still no joy.
Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache". -
I have tried to access the itunes store from my pc several times, but it just locks up. I downloaded a more recent version of itunes, but that had no effect.
Since I can access the internet through my browser and my computer shows everything is online, I am stumped. Can anyone suggest something?
ThanksClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I can't access the iTunes store or the App store through my iPod touch or sync apps from my laptop to the iPod
Need more information. What happens when you try each of those actions? Error messages?
Can you connec to the internet with oher apps? -
HT5610 I can't access the itunes store in windows 8.
I can't access the itunes store in windows 8. An error message appears that syas itunes has stopped working and I should close the program. Has anyone experienced this issue and what can I do to resolve it.
Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache". -
I can't access the itunes store on my computer anymore.
I can't access the itunes store on my computer anymore.
Has this been resolved? I'm having the same issue now....
Everytime I login to iTunes from my computer I'm getting a "can't connect to iTunes" error message. It goes halfway through accessing iTunes, then I get that "iTunes quit unexpectedly" script where a log of my error messages shows up that will be sent to Apple.
Anyone having this issue? I can't even upload any apps from my computer. But no problem accessing through my iPhone 4S or iPad.
Any suggestions anyone??
Thanks! -
Hi, I can't access my iTunes store even though I had updated to the latest version of the iOS. It always shows "the request could not be processed" when I tried to access the iTunes store. This has been going on for the past 3 days already. Pls help..
Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
for a few weeks i have not been able to access the itunes store from the itunes on my laptop. every time i click on it it tells me it cannot access the store...not sure why. and says this: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is available.
I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
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With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
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