I can't access the music on my iphone anymore to delete it. What is going on?

For some reason the tab "on this device" is missing. I can still add music to my iphone 4S but not see what's on it or delete content. Please help!

Well, it turns out it just disappears when the window itself is a bit too small. Now I feel idiotic, but thank you for the advice, it made realize that that might be the issue

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