I can't access to certain web sites

I can't access to several websites (www.isisparenting.com, www.etvnet.com), including my internet television. So, I'm wasting my money. Traceroute revealed that certain nods are unavailable and stop signal passing. This is weird because the idea of Internet is based on re-routing if such kind of things happens. I chatted to Verizon representative (chat ID# 12261042593) and was suprised to know that this issue is "out of their boundaries". Is this my Internet provider, I ask myself? Seems like charging money is done better by them.
I use MAC so neither firewall nor antivirus are installed that could potentially block some sites. I did basic things like restarting computer, router, trying different browsers. Nothing helped.
Very important that I also tryed to connect via AT&T 3G on my phone and successfully accessed those sites. So, this is obviously Verizon problem.
So, this is tracerouting info for etvnet.com:
traceroute to 74.86.94.186 (74.86.94.186), 64 hops max, 52 byte packets
1 wireless_broadband_router (192.168.1.1) 3.028 ms 3.974 ms 2.489 ms
2 l100.bstnma-vfttp-103.verizon-gni.net (98.118.61.1) 16.394 ms 8.833 ms 7.060 ms
3 g5-2-1703.bstnma-lcr-07.verizon-gni.net (130.81.109.74) 10.051 ms 7.190 ms 7.116 ms
4 so-0-3-0-0.bos-bb-rtr1.verizon-gni.net (130.81.29.252) 10.729 ms 8.852 ms 7.844 ms
5 0.so-0-2-0.xl3.bos4.alter.net (152.63.16.137) 20.736 ms 20.376 ms 20.804 ms
6 0.so-1-2-0.xl3.dfw7.alter.net (152.63.98.77) 66.983 ms 65.998 ms 65.041 ms
7 * * *
8 internapgige1-gw.customer.alter.net (65.208.15.230) 69.765 ms 66.508 ms 67.145 ms
9 border3.tge4-1-bbnet2.ext1.dal.pnap.net (216.52.191.83) 68.599 ms 72.176 ms 65.169 ms
10 * * *
11 po6.dar01.sr01.dal01.networklayer.com (173.192.18.211) 64.929 ms 64.686 ms 66.023 ms
12 po1.cer01.sr01.dal01.networklayer.com (66.228.118.200) 68.144 ms 68.105 ms 77.049 ms
13 npr01.dal01.networklayer.com (66.228.118.129) 68.632 ms 62.707 ms 62.528 ms
14 * * *
15   (66.228.119.3) 70.289 ms 70.432 ms 112.639 ms
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
Tracerouting to isisparenting.com:
traceroute to 75.126.95.50 (75.126.95.50), 64 hops max, 52 byte packets
1 wireless_broadband_router (192.168.1.1) 17.588 ms 11.954 ms 0.694 ms
2 l100.bstnma-vfttp-103.verizon-gni.net (98.118.61.1) 9.027 ms 19.264 ms 7.177 ms
3 g5-2-1703.bstnma-lcr-07.verizon-gni.net (130.81.109.74) 7.437 ms 6.740 ms 7.426 ms
4 so-0-3-0-0.bos-bb-rtr1.verizon-gni.net (130.81.29.252) 7.733 ms 10.791 ms 10.281 ms
5 0.so-0-2-0.xl3.bos4.alter.net (152.63.16.137) 20.547 ms 20.989 ms 16.719 ms
6 0.so-1-2-0.xl3.dfw7.alter.net (152.63.98.77) 65.444 ms 65.938 ms 67.576 ms
7 tengige0-6-4-0.gw4.dfw13.alter.net (152.63.101.21) 65.436 ms
    tengige0-6-1-0.gw4.dfw13.alter.net (152.63.101.13) 62.453 ms
    tengige0-6-4-0.gw4.dfw13.alter.net (152.63.101.21) 64.247 ms
8 internapgige1-gw.customer.alter.net (65.208.15.230) 69.588 ms 72.633 ms 65.417 ms
9 border3.tge4-1-bbnet2.ext1.dal.pnap.net (216.52.191.83) 71.218 ms 77.522 ms 68.992 ms
10 * * *
11 po6.dar01.sr01.dal01.networklayer.com (173.192.18.211) 65.208 ms 65.246 ms 143.976 ms
12 po1.fcr01.sr01.dal01.networklayer.com (66.228.118.154) 68.606 ms 90.912 ms 69.501 ms
13 * * *
14 * * *
15 * * *
16 * * *
Pinging 66.228.118.XX gives 100% packet loss.
Problem like this happens time to time (http://forums.verizon.com/t5/FiOS-Internet/Can-t-access-certain-websites-including-my-own-for-second... and how it is resolved is unclear.
I would appreciate if people share their opinion and experience. I would also like to hear some helpful suggestions from Verizon techs.
Thanks!
Solved!
Go to Solution.

yeah they have a two to four hour lease time with their ip's. so without calling them and asking that they release the ip address, the 20 minutes would be too short timewise.,

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Help - can't access my staging web site

Hello
A while back I wrote in seeking advice re: losing my access to a staging web site - Camelot kindly wrote the following, which I did but it didn't work...
"Provided you're an admin on your system the easiest way is to open /Applications/Utilities/Terminal.app and run the command:
sudo echo "11.11.111.111 www.ekekekek.com" >> /etc/hosts
exactly as written (changing the IP address if you need to). This command uses sudo to elevate your privileges. You'll be asked to authenticate by typing in your password (which won't be visible), then it'll run the 'echo' command which simply prints whatever's within the quotes and appends it to the file /etc/hosts. "
Very helpful, but it didn't give me access to my staging site...last week my mac G5 crashed and had a kernel panic - spent about 1 1/2 days on the phone with half a dozen Apple techs trying to fix - it's fixed but now for whatever reason I can't access my Staging web site through any browser, though our live site is OK from any browser.
So what can I do to again have access to the staging site? Are there more steps I should know in addition to Camelot's directions? What?
I'm not a techy at all but designer so the more specific, very much appreciated.
Thanks very much
Kent

OK so I figured out that I was supposed to go to
Terminal/file/New Command to type in Camelot's code -
which I did, got the password prompt, wrote it, it
accepted it and came back with this: (the IP and name
below, I've changed for this post only)
"12.12.121.271 www.mycertainname.com">>/etc/hosts
[Process completed]
Hmm. That looks a little odd to me. First off, did you include the "sudo echo" part at the beginning from Camelot's post? I'm also a little curious about the "[process completed]" part. Usually, I come straight back to the prompt.
But when I now go to type in my staging site's name
in the browser, I get another web site which has the
same name, still can't access this site of mine.
I don't give my staging sites the same names, so I'm not sure how that would work if it had the same name as another site. For example, if I have a domain called "mydomain.com," the real web server would be "www.mydomain.com" and my staging server would be
something like "staging.mydomain.com." That way, if I want to look at the real site, I type in one address. I type in the other if I want the staging server. You can't (easily) have the same text address (www.mydomain.com) resolve to different IP addresses. That requires some special DNS tricks that are beyond the abilities of the /etc/hosts file.
At this point, re-run this Terminal command and post the results:
<pre class="command">cat /etc/hosts</pre>Also, I can't figure out how to do this from the Network Utility, but you can check and see where your Mac is getting its lookup information by using another Terminal program called lookupd. You can also use it to flush the DNS cache, in case that's what's causing it to go to the other site. To flush the cache, type this in the Terminal at the prompt:
<pre class="command">sudo lookupd -flushcache</pre>You should just get the prompt back when it's done. There's no feedback.
To check where your Mac is getting its lookups, you use lookupd in an interactive mode. First, you type:
<pre class="command">lookupd -d</pre>At the prompt in the Terminal window. Then you'll get a few lines of text and a ">" prompt. Type "hostWithName", then a space and your host's name, so it looks like this:
<pre class="command">> hostWithName: www.apple.com</pre>When you hit the enter key, it'll do the lookup and give you a few lines information:
<pre class="command">Dictionary: "DNS: host www.apple.com.akadns.net"
lookup_DNSdomain: apple.com.akadns.net
lookup_DNSserver: 208.67.222.222
lookup_DNS_time_tolive: 58
lookup_DNStimestamp: 1167796142
lookupagent: DNSAgent
lookup_infosystem: DNS
interface: 4
ip_address: 17.112.152.32
name: www.apple.com.akadns.net www.apple.com
+ Category: host
+ Time to live: 43200
+ Age: 0 (expires in 43200 seconds)
+ Negative: No
+ Cache hits: 0
+ Retain count: 4</pre>Notice how it mentions DNS servers in several places, including "DNSAgent". That meant it used the DNS server at 208.67.222.222 to find the address for www.apple.com. Now, if I try it with a staging server (hosted on my iMac in this case), see what happens:
<pre class="command">> hostWithName: test.mydomain.com
Dictionary: "FF: host test.mydomain.com"
lookupagent: FFAgent
lookupvalidation: /etc/hosts 2 1166756640
ip_address: 127.0.0.1
name: test.mydomain.com
+ Category: host
+ Time to live: 43200
+ Age: 0 (expires in 43200 seconds)
+ Negative: No
+ Cache hits: 0
+ Retain count: 3</pre>Now, see how it says it looked it up using the FFAgent (Flat File), and even says it got it from /etc/hosts? If you're seeing anything except for FFAgent, then it's not looking in /etc/hosts for the info. There are ways to change the lookup order lookupd uses, but I'm pretty certain it was already set to use the flat files before DNS way before Panther.
To quit the lookupd program, just type "quit" at the prompt.
charlie

Can't access a school web site that I've used for years-can't log in with user and password. All other bookmarks are fine-tried several things including re-install-Other browsers are O.K.

I have an iMac-have used Firefox exclusively for years. I can't access a school web site-can't get past the log in with user ID and password. Screen stays at log in screen. Tried clearing history-tried uninstall and re-install. All other web sites/bookmarks work fine. Thanks in advance.

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Firefox can't access a specific web site. WHY?

"I have already posted that in 10.4 Forum but the problem is in Leopard"
At home and office I can't access a specific web site with Firefox.
I have tried everything I was able to: cleared cache, deleted cookies, deleted firefox prefs, flushed DNS, tried to log with IP instead of domain, created a new user account in Mac OS, repaired permissions, but nothing happens!
The strange thing is I can access the web site trough a proxy. And I don't have a firewall or similar, my Mac is conected directly to the web. And the problem is the same in any browser I use, like Safari or Firefox or Camino.
Anyone has any idea about what is causing my problem?
Just in case, the site is demonoid.com.
PS: Thanks BDAqua to all support on the other thread.

demonoid.com
I feel like a dork. Maybe next time I'll read the post better.
Okay, I went to that site and it works fine for me.
Apple //GS

Firefox can't access a specific web site

This problem is driving me crazy.
At home and office I can't access a specific web site.
I have tried everything I was able to: cleared cache, deleted cookies, deleted firefox prefs, flushed DNS, tried to log with IP instead of domain, created a new user account in Mac OS, repaired permissions, but nothing happens!
The strange thing is I can access the web site trough a proxy. And I don't have a firewall or similar, my Mac is conected directly to the web. And the problem is the same in any browser I use, like Safari or Firefox.
Anyone has any idea about what is causing my problem?
Just in case, the site is demonoid.com and it's running ok in other computers I tested.
Message was edited by: nikollas

No proxies, AV, firewalls or anything. The internet cable is pluged into this Mac.
The problem began 2 weeks ago. When I loaded the page the browser shows status done at the bottom of the window, and at the address bar I see the icon of the web site nd the address but nothing is shown. The source code for that page also is in blank.
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Hard to believe, hum?

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Can't access my own web site from only my laptop

Inmotion hosting (my site's host) switched me to a "new and improved" shared server. I have several website hosted there. One (www.askthedogguy.com), I cannot access, front end or wordpress back end. When I type either url I am forwarded to http://ecbiz111.inmotionhosting.com/unavailable.html which contains a website unavailable message. My site was hosted on server was secure111.inmotionhosting.com. I have tried on several browsers (Safarie, Firefox and Chrome), cleared caches and cleared the dns cache using terminal all under the tutelage of Inmotion tech support's help. I can access my site on my ipad and iphone and on my sons' PC.
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You probably hacked the system during the development of the website. The file modified is /etc/hosts.
The easiest way to fix the hosts file is to restore it from a backup that predates the modification, or to copy the unmodified file from another Mac. If you can't do that, then do as below. Please read this whole message before doing anything.
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If you have more than one user account, you must be logged in as an administrator.
Triple-click anywhere in the line below to select it:
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Over the past few days I have been unable to reach certain web sites such as boston.com and delicious.com on my Macbook Pro using either Firefox 3.0.3 or Safari. Most web sites work fine, however. With the troubled sites, the browser says it's waiting to hear from the sites and then returns an error message that says "The connection to the server was reset while the page was loading."
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