I can't access to make a payment purchases on apps Apple!after it says I have to visit iTunes support,could you help me pls?
I can't access payment purchaces on apps Apple!and also say I need to visit iTunes support and I did now,could you help me pls with this problem?calle at this #********
<Personal Information Edited by Host>
Sorry, but we are all users here, just like you. Apple is not following these discussions.
Did you visit the iTunes support page/account&billing and click on "Account Support" to get in contact with iTunes Support directly?
Apple - Support - iTunes
Similar Messages
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I recently changed my iCloud email address but now when I try enter my debit card details so I can download music it says I have to contact iTunes support why?
Try contacting iTunes support and ask them : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I try to make a purchase and it says contact iTunes sorry transaction failed
Have you asked iTunes Support why you keep getting the message and if there is anything that you or they can do to stop it happening ? We are fellow users here on these forums, we won't know why the message is appearing.
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I recently updated my iPad now I can't access all the documents in the pages app, any advice to to get them back on my iPad?
I don't think you're on iOS 5, I think you're using iOS 6. That's the latest version.
Unless you've used iCloud to back up your documents, you won't be able to restore them. And for future reference, you don't have to uninstall Pages to update your iPad anymore. Sorry about this. -
please help .. when entering billing information its saying i need to contact itunes support about payment review transaction . where can i do this . much appreciated
Contact iTunes using the link provided. Or, use the contact information found on the Contact Us page, the link to which is at the bottom right of every page.
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i can't access my mail,contact,calendars settings on my iPhone after update . i press the icon in setting and it just goes back to home screen.
i have the same problem with my iphone 4.and when synching with itunes it says "can't synch contacts with iphone because iphone is using contacts. close contacts on iphone and synch again."
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I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?
Do exactly what it told you to do.
Contact itunes support -
As the thread says.
"Contact iTunes support before you can make a in-game (in-app) purchased buy again.. Solutions? Don't have time to wait for iTunes support to fix this =pYou need to do as requested
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My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?
I can't remeber my security questions, and I can't ask for a new password because I can't log in to the email because it got hacked...Have you tried logging out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?
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I restored my I phone 4 using Itunes, after that I can't access the icon any more I only got a message that says " ( Sim not Valid.) Only compatible SIM cards from supported carrier may be used to activate iphone. I need some proffesional help. Thanks
"We're Sorry, Activation Server Temporarily Unavailable, contact Customer Care, Sim not vaild?"
99.9% of the time, the cause of this issue is the fact the phone was jailbroken/hacked to unlock it for use on networks other than the network the phone was originally locked to. Apple maintains a database of officially unlocked iPhones, and when Apple's servers detect phones such as yours, activation stops & you get the message you got.
So, either get a sim card from the carrier your phone was originally locked to, or get it officially unlocked, if you want to activate it. Because it appears that it was not officially unlocked. -
other message boards say I have to use ITunes . Surely this is not necessary. Why is there not a tab visible on the Yahoo mail screen as there is on my windows PC?
Thanks for that. Much more constructive than the last comment. It's only the restriction code I can't recall, not the access passcode. So I can currently access the device, just not age restricted content. Does that's make a difference? I also wondered if anyone knew how many attempts you get to try to get it right. Now tried 21 times and so far nothing bad has happened but I am concerned I'll eventually be completely locked out of the device. That doesn't seem in the spirit of things though. Surely it's foreseeable that a child could repeatedly try to guess the code so I can't see that it would be right to lock the device down completely in that circumstance, particularly if the access code is being typed in correctly every time.
Thanks -
I'm new to Mac and I have a Mac Mini. Could you please tell me how I could paste an URL to a video downloader like "Coolmuster Video Downloader for Mac"? I can copy the url but I could not paste it on the downloader. I appreciate your help to my problem.
Is this happing because the external is formatted to PC and not mac?
Yes that is correct.
Will I need to get a mac external hard drive if I wish to continue to save my documents like this?
If you no longer use a PC you could format this drive for the Mac. However be aware that formatting a drive will erase all the data on it. So you would need someplace to copy the data off this drive to while you did the re-format and then you could copy the data back.
You could get another drive, format it for the Mac and copy the data to it. Then re-format the original drive and use it as a backup drive. Always good to have backups.
Post back with the drive type and size of the current drive, if you are doing backups now and how and if you still need to access this drive from a PC.
regards -
I have been using my DEBIT card for over a year but recently I had to update my billing information, since then it will not accept my card. All the information is correct, it's just telling me to visit iTunes support. Can someone help me? Much appreciated
Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances." -
Unable to make an in-purchase. App says the account and apple ID dont match and i must install the app.. The original app is no longer available, the game and account were updated. Thank you
You will need to login on the device using the same exact Apple ID that was used to download the app. You can not use abother account login to buy in app purchases to prevent fraud.
If you keep getting this warning, you are not logged into the original account. -
Ever since I installed an application (a Ringtone maker) downloaded from App Store now I can't transfer music to my iphone 4S?
I know I have to use Itunes, I could do it before but now nothing happens. Although I followed the instructions given in the Help Video for that application nothing happened, no ringtones were loaded, and all my music disappeared.
Please help!!!
Ivan from ChileHi Ivan,
Connect your iPhone to your computer. In iTunes, select your iPhone in the left bar. In the middle screen, go to the tab 'Music' and see if the Sync music box is checked.
If it is checked, you can select the music you want on your iPhone in the screen below.
If it is not checked, you can drag and drop music from your library to your iPhone.
Do the same in the tab 'Ringtones' (not sure if there is such a tab).
Let us know if this solved your issue.
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