I can't acess things in creative cloud on my iphone with the app
I can't access things in creative cloud on my iphone with the app.
Which app - Photoshop Touch or Ideas? Or do you mean https://creative.adobe.com from the Safari browser?
Similar Messages
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I have a macbook pro 2010 & extra storage and drive space
I don't know what the link is between the new creative cloud update in january and the loss of my apps & downloading error after that update, to the desktop window?
Before that I hadn't had any trouble with the apps window..all the other parts are syncing and seem fine?
I uninstalled & reinstalled the creative cloud desktop
I installed the yosemite os x to see if the new interface was an issue...all was fine with the yosemite install
I have checked for the answer in the troubleshooting guide
nothing seems to apply at this point...
didn't know if anyone else was having the same difficulty?
Thanksis this the 'unknown' download error or some other error? attaching a screenshot of the error if it's in english would be helpful.
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Can no longer sign into creative cloud much less work with LR CC.
All this started yesterday when I downloaded LRCC, opened it and it crashed. And kept crashing. Signed out and back into CC about five times and, when I went to bed around 10p.m. it appeared to be working.
This morning I opened LR and it crashed. Deleted CC cloud and downloaded latest vision of software. Now I can't sign in even after following instructions on what to do if you cannot sign into CC.
This is a real mess and I have no idea what to do?Michael,
You are not alone in this issue! I've been running into this problem for months with our company 10 gig network and the CC desktop application. Just today I had to change the MTU from 9000 to 1500 just to get the CC Desktop application to run an update. 2 edit bays in one of our other offices running on a 10gig network all the sudden stopped being able to see the CC desktop application because of the jumbo frame issue. Only way to fix it, turn off jumbo frames on the computers and watch the Adobe CC Desktop application come to life instantly! Why if every other application we run under jumbo frames that hits the web does not have a problem, but the CC desktop application does? Also, I too have asked for a specific Creative Cloud product listing to be included on the feature request page. How else are we supposed to make these issues known if its not even a product in the list.
Andy -
How can I see youtube now on my ipad and iphone with the new ios 6.0?
the youtube icon disappeared from my ipad and when I tried to see videos on the web it's say that is unavailable for my device, same thing with my iphone 4S
Go to the app store and search using the term YouTube. You should see a number of apps that will give you access to it.
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My Creative Cloud does not come with the Adobe Premiere and the After Effects
Why?
Not on a 32 bit computer, no.
You need a 64 bit processor and operating system to run Premiere Pro and After Effects. -
After OS X 10.10.1 update can't run or install creative cloud
after OS X 10.10.1 update can't run or install creative cloud
all adobe apps (PS, AE, PR, IL,... ) running fine even update runs ok... just can't install or run creative cloud. When run installer the progress bar hits 100% and just disappear and nothing happens. (to unninstal i used official remove tool)
please help i need to get working my CC files sinc.
thank youDid you check System Preferences - Trackpad ? Also I'm not sure exactly what 3 fingered swipe are you referring to?
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I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?
WOrks no different - download the CC app and take it from there.
Mylenium -
I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.
I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link -
Hi..............I have a new Creative Cloud registration and have bought the new Dreamweaver CC but I cannot seem to down load it? My Creative Cloud has downloaded but not my new Dreamweaver CC? I currently have the old Dreamweaver CS4 on my system! Can anyone help?
The first thing you need to do is download and install the Creative Cloud Desktop Application. Then, open that program and click on the Apps tab. You download and install creative cloud applications from there.
If your computer doesn't meet the minimum requirements to run a given program, it won't show up under the Apps tab.
Once they are installed, you'll need to go to your Applications folder (Mac) or Program Files (x86) folder (PC) to start the program itself. -
Why can I not view my creative cloud app
Why can I not view my creative cloud app
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
How many times can a team member install Creative Cloud for teams ?
How many times can a team member install Creative Cloud for teams ?
Is it possible for one team member to install it for example on a portable mac and a desktop pc at the same time?From the Creative Cloud FAQ at https://www.adobe.com/products/creativecloud/faq.html under the Purchasing and getting started section:
On how many computers can I install the software I download from Creative Cloud?
You can install the desktop applications available in Creative Cloud on your primary computer and one backup computer, as long as they are not running at the same time. You will have access to both the Mac OS and Windows versions, so if you have a Mac at home and a PC at work, for instance, you can install your applications on both. See the product license agreements page for more information. -
I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed
right click the executable > click 'run as administrator'.
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I can not start secion in creative cloud from a macbook
I can not start secion in creative cloud from a macbook, always comes CERRO secion, and never I log in I can not start secion indesign folio builder fails me in muse could not enter if you remove it to install again, now I can not download, I tried / Library / Application Support / Adobe / OOBE rename the folder to OOBE_old setup Guide, and simply does not work, if we are paying the membership of adobe creative cloud, at least ask for is a solution, timely responses because we are losing time and therefore money, if they are solving a problem is better than what we say and if more users seek solutions and only wait.
En español.
No puedo iniciar secion en creative cloud desde una macbook, siempre sale CERRO SECION, y nunca me conecto, en indesign no puedo iniciar secion de folio builder me da error, en muse tampoco podia entrar a si que lo elimine para poder instalar nuevamente, ahora no puedo descargar, he intentado / Library / Application Support / Adobe / OOBE cambiar el nombre de la configuración rápida carpeta para OOBE_old, y simplemente no funciona, si nosotros estamos pagando la membresia de adobe creative cloud, lo menos que pedimos es una solucion, respuestas oportunas porque estamos perdiendo tiempo y consecuencia dinero, si estan resolviendo algun problema es mejor que lo digan y a si nosotros los usuarios no buscamos mas soluciones y solamente esperaremos.
we want a valid and positive responseHello, could you please try the steps posted here: http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
Please let me know if you are successful or not. -
Can I use my UK Creative Cloud on holiday in Australia
Can I use my UK Creative Cloud on holiday in Australia if I need to do any work??
You should be able to if you have it installed on a machine that you take with you.
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How can I change my existing Creative Cloud Student and Teacher Subscription to Photoshop CC offer?
I have been on the online chat waiting for 6 hours now. and I tried calling with no luck either.
I would like the $9.99 Photoshop CC offer instead.Hi Joseph
I've cancelled your existing plan so you can sign up for the Photoshop Photography plan - offer extended until December 8th.
Thanks
Bev
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