I can't activate my iphone because my cousin's account was hacked. Is there any other way to fix this?
my aunt got my cousin a new iphone, so she gave me my cousin's old iphone. I reset the the phone she gave me so i can set it up for my own use now. The problem is that i need the account of my cousin in order to activate the phone, the bad news is that her account was hacked. Is there any other way that i can activate this account and put it on my list of devices? So that if i want to reset it, i'll just use my account to activate it.
P.S.
i Do have a proof that this phone was given to me by my aunt and she is the one who bought it for my cousin.
Your cousin needs to contact Apple and ask to speak to someone in account security to get the Apple ID back under his/her control.
If your aunt has original proof of purchase for the phone, she can bring that, along with the phone, to an Apple store or call Apple and they may be able to assist.
~Lyssa
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