I can't add ringtones into itunes 12

hi, i just bought a new computer got my itunes 12 downloaded, than took me 2 days to download all my music, apps, movies, ect from itunes store back to my computer. than i had made some ringtones as .m4r files, but i can't drag them into itunes!!!!!! after i draged them into itunes, it appeared in the music lib, but not the ringtone lib, and i can't add them anyway doesn't matter if i change the file into .m4r or .m4a or .mp3, they all appeared in the music lib, and even if i sync my iphone with it, it will appear in my music but i can't see any of them in the settings=>sound=>ringtone.
even i deleted all the ringtone in itunes which was only one that was brounght on my phone (didn't know how it get there, i got other ringtones i purchased in my iphone, but they didn't got into itunes)
so here are two main questions:
1: how to add customised ringtone into itunes 12
2: how to add ringtones purchased from iphone into itunes 12

thank you, i tried them b4, not working.
but now the problem solved. i did the following:
1: change my itunes language settings back to english ( it was chinese b4)
2: close itunes than re open it
3: i downloaded a ringtone app on my iphone to allow me to customise the songs into ringtones on my iphone
4: sync my iphone
5: find the ringtones under my iphone's app in itunes sync
6: copy the tones in my computer
7:drag them back to my itunes ringtone lib,
all done~~~~ it took a few step, but at least it worked.
tried the change file format thing again, still not working

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I can't add ringtones into itunes 12

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