I can't answer my security questions because I forgot them...HELP

I can't answer my security questions because I forgot them...HELP

Change answer to security question
See 4th question from the bottom
http://support.apple.com/kb/HE37

Similar Messages

  • How can you change your security questions because you forgot them?

    I forgot my security questions so iTunes won't let me download songs.

    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
    Go to https://expresslane.apple.com ; click 'See all products and services' at the
    bottom of the page. In the next page click 'More Products and Services, then
    'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
    ID security questions' and click 'Continue'. Please be patient waiting for the return
    phone call. It will come in time depending on how heavily the servers are being hit.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT201303 I can't download apps or music because i need to answer my security questions but i forgot them. Anyway to reset or find my security questions?

    I need help reseting my security questions because i forgot them.

    Go to appleid.apple.com and log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
    This will generate an automated e-mail that will allow you to reset your security questions.
    If you didn't set up a rescue email, you'll have to contact Apple Account Security.

  • HT5699 How can u change your security question if u forgot them with out changing anything esle??

    How can u change your security question if u forgot them an without changing anything??

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 How can I change my security questions if I forgot them?

    How can I change my security questions if I forgot them?

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • TS3297 Can I reset my security questions? I forgot them and is unable to purchase from iTunes. HELP!

    Well so I made my iTunes account a long time before I had an iPhone4s, now I have the iPhone with money on my iTunes account but can't buy anything because I can't remember the security questions, HELP PLEASE!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 I need to change my security questions because I forgot them and I don't know how.

    I need to change my security questions because I can't remember them. how do I do it?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5312 I want to rest my security questions, because I forgot them. How would I do this.

    How can I reset my iTunes security questions, I forgot the answers to my security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (100966)

  • HT5621 How can I change my security questions if I forgot them?

    How can I change security questions if I forgot them

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.

  • I am trying to reset my security questions because i forgot them and cant remember them because i made them about 5 years ago and tried to reset them by clicking on the link that apple would send something to my email to reset it. But i havent got it yet

    i need hlep please. i cant reset my security questions

    If it hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97868)

  • How can I reset my answers for my security questions because I forgot them

    I had and iPod 4th generation for about 2 years and I just used the Same iTunes account because I got the new iPod 5 and I went to go buy a song and its says it needs my security answers since its the first time buying songs and I forget the answers and I need to reset it somehow to buy songs

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (121787)

  • I tried to buy an app from my new iPod and the store asked me to answer my security questions, but i forgot them. So, now I have no chances left. How can I reestablish my answers?

    I tried to download content from an App and the Store was requiering my answers to the personal security questions. I tried to answer them a few times, an after that, a message showed, it said that I has no chances left to introduce my answers. I want to make new questions and answers to my account, how can I do such thing?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89955)

  • How can i reset my security questions if i forgot them?

    I forgot my security question and now i need the in order to buy a app. What can I do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • How do i change my security questions because I forgot them ?

    I forgot my security questions how do i change them please i need the answere as soon as possible thank you

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106601)

  • How can you recover your security questions if you forgot them?

    Need help

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

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