I can't attach files in gmail using firefox, can you help?

Hello,
I'm not sure if my previous question went through, so I apologize if this is a duplicate. Starting today I'm unable to attach a file to email when using firefox (31.0), function works when using Safari. When I click on the "attach file" button, my search browser does not open. Nothing happens.
I've read through previous posts of similar problems, have restarted my computer, uninstalled and reinstalled firefox, and cleared my history and cache. Unfortunately none of these attempts have been successful.
Thank you for your time,
Shea

If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for the Google website.
Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected.
Proceed to the Permissions tab
Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.
Google is looking into this issue, see:
* https://productforums.google.com/forum/#!topic/gmail/q0BxcGOa6pk

Similar Messages

I can't attach files in gmail using firefox

Locking duplicate thread. Please continue here: [[/questions/1014563]]
Greetings,
Starting today I'm unable to attach files to emails using my gmail account, when opening in firefox. I'm using the latest version of firefox (31.0) and have been using it fine for a couple of months. I click on the attachment button, and the search browser does not open. Email attachments work fine using safari.
I've uninstalling and reinstalling firefox, I've cleared my history, cookies and cache. I've turned my computer off and back on.
Please help, thank you.
Shea

If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for the Google website.
Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected.
Proceed to the Permissions tab
Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.
Google is looking into this issue, see:
* https://productforums.google.com/forum/#!topic/gmail/q0BxcGOa6pk

I was recently able to attach files in gmail using Firefox, but now I get an unresponsive link, when I click "upload". It works fine on other browsers. I search the question database but perhaps I missed the fix. Any suggestions?

I am using windows 7 Home Premium, on an HP. I use and enjoy the Firefox browser. The only major extension that could cause clicking issues is possibly NoScript. But until recently I have had no problems with uploading attachments in Gmail through Firefox.
The issue:
I start Gmail. Logging in is fine. When I compose a new message (still no problem) I can't upload any attachment via the attachment link. I click the attach link and it is unresponsive. I use internet explorer and I get no issues. I've noticed this issue only since yesterday. Please help.
Thanks
R/S Kenneth

I also had this problem since yesterday (march, 13). I tried cleaning cache and cookies, restarting the browser and the pc, but nothing happened. With IE and Chrome the attachment worked fine.
I hoped that with the yesterday's 3.6.28 updade it would be fixed, but it didn't.
Then, I saw the reply to [http://support.mozilla.org/pt-BR/questions/922873 THIS SIMILAR PROBLEM] which was telling to use the refresh button on FIREFOX (not Gmail's refresh). I tried, and the problem was gone.
So, if anybody has the same issue, try hitting the refresh button on firefox :)
Thank you, junkcat!

I cannot attach files in Gmail within Firefox. I can attach files in Gmail from Chrome and IE.

I know it has been mentioned elsewhere too ( https://support.mozilla.org/en-US/questions/999383 ), but I cannot reply to that message... so, here it is again, with full details of the testing we have performed so far....
ALL users or our organization are currently affected.
When you try to attached a doc, xls, pdf, etc. in Gmail the results are all the same in Firefox. You get a red bar with "attachment failed" and an option to cancel or retry.
We have tested with our Proxy On and Off. We have tested with no extensions loaded (I get the message with my 3 extensions on or off -- Adblock+, Ghostery, HTTPS Everywhere). Versions on which the issue has been seen include 25, 26, 28, 28.0.1 and 29.0.1 (the latest as of this post). Most users in our organization do not use extensions with Firefox.
Attachments link up just fine in IE 10 and 11, and Chrome (with Adblock, Ghostery, and HTTPS Everywhere turned on). This error is only seen in Firefox, with or without plug-ins.
Operating Systems used for testing were Windows 7 and Windows 8.1.
The issue was first reported to us today, 5/13/14, but it is unknown if the issue has been around longer. However, Firefox is our organization's default browser due to countless web software vendor recommendations. We most likely would have heard before today if the issue has happened previously.
Any tips or suggestions would be welcome here.

Without trying any of the fixes, the issue seems to have gone away on its own. All users (of about 7 reporting in) can attach files within Gmail using Firefox as of 5/15. We did not try any of the 4 fixes listed above. On 5/13 and 5/14, users could not attach files to Gmail messages within Firefox.
However, on the day of the issue we did try all the mentioned fixes (except #4). All affected users had all history and cache wiped, updated to v29.0.1, and the latest Flash plug-in from Adobe.com. We have the browsers set to clear all history, temp files, cookies, etc. at exit to avoid any cached data issues. We tried with proxy on and off too. Attachments were in the 20K-35K range, so very small. They failed on 5/13 and 5/14 within Firefox, but attached fine in IE and Chrome on the same days.
So, not sure what the issue was, what caused, or why it went away... but we cannot reproduce today, as of 5/15.
Thanks for the tips. I'll bookmark them if the issue reappears.

I can't attach a file in Gmail using firefox, but its working in Safari and Chrome.

I can't attach a file in Gmail using Firefox, I can attach files when using Chrome and Safari, so it must be Firefox.
I've tried all the other suggestions for making things work, but nothing works so far, and it started yesterday afternoon
(Aug 6th, 2014)
Any suggestions would be usefule

Try allowing pop up windows
Open Menu
Options
Content (on the top)
Click Exceptions...
Type mail.google.com in address of website area
Click Allow
Try to open attachment window now.
Restart FireFox and try adding attachment again.

All of a sudden today I can't attach files in gmail using Mozilla...can in IE & Chrome.

I have cleared cache, cookies, defragged, cleaned computer. I have looked at all the solutions on line and can't figure out why all of a sudden I can't attach files in Mozilla but can using IE & Chrome. Please help. I have not done anything between when I turned the computer off last night and turned it on today.

Mine suddenly broke as well today. I tried everything from resetting firefox, to clearing cache, to starting ff in safe mode. No change. I finally figured out if I turned off popup blocking, it would work. I then figured out I could add mail.google.com to the popup exceptions list and voila, it worked!

Cannot attach files in gmail with Firefox on 2 Macs

Using firefox I cannot attached files on my desktop or laptop, but can in Safari

Try allowing pop up windows
Open Menu
Options
Content (on the top)
Click Exceptions...
Type mail.google.com in address of website area
Click Allow
Try to open attachment window now.
Restart FireFox and try adding attachment again.

New iMac running 10.8.3 and Safari 6.0.3. Can't download most files--even pdf. Get a full black screen and no download. Will download same undownloadable files if I use FireFox. Any help?

New iMac running 10.8.3 and Safari 6.0.3. Can't download most files (even pdf) or applications. Get a full black screen and no download. Can successfully download the same files using FireFox. Have tried all the usual stuff--resetting Safari, etc. Any help?

From the Safari menu bar, select
Help ▹ Installed Plug-ins
Besides the following, what plugins are listed?
iPhotoPhotocast
Java
QuickTime
Shockwave Flash
WebKit built-in PDF

Can't attach files in Gmail

I am having a major problem with trying to attach files in Gmail in both Firefox and Safari. Has only started happening today. Has been ok before this. Everytime I click on the atachment link and it brings up the Finder file with files to choose from, it then just crashes and I can't even choose anything or get out of the Finder and Files. Have to click Force Quit. Not sure what is going on. I don't know if this is a Mac problem or I should be in Google support.
Thanks

higherstill wrote:
I have done a Virus Screen and got rid of 3 phising files
You didn't mention what you used to scan for malware, but phishing files are often e-mails which should not be deleted using the Finder or any A-V software as it will almost certainly corrupt the mailbox index and could cause mail issues going forward.
Your problem isn't being caused by malware and as long as you are keeping your Lion OS X fully up-to-date and do not disable it's malware protection, there is no currently known malware that can impact your Mac.
also did a malware screen and got rid of something called 'Genieo' All now in Trash.
Did you use TheSafeMac's Adware Removal Tool to get rid of Genieo? If not, then there are likely additional adware files installed which could easily be causing browser crashes.

I updated safari to 7.0.3 and pages to 5.2 and can no longer attached files in gmail that are pages or exported to word. Any suggestions?

I updated safari to 7.0.3 and pages to 5.2 and can no longer attached files in gmail that are pages or exported to word. Any suggestions?

I have a similar issue.
After updating Pages to 5.2, all Word export documents are 10 times the size they'd normally be.
A normal exported .DOC file that would have been under 200K, is now 1.7MB once exported. !!! ???
This is a major issue with Pages.

I´m trying to open an excel file in numbers not being successful. The error msg is unexpectedly error using plugin SFCompatibility can you help me?

I´m trying to open an excel file in numbers not being successful. The error msg is unexpectedly error using plugin SFCompatibility can you help me? Already changed the extension of the excel document to xlsx an now gives an unknown import error.

In Excel have you tried saving directly to xls (not xlsx) and opening the xls in Numbers?
If you have a complicated workbook in Excel that uses lots of Excel's advanced features, Numbers may not be able to handle the import. It does pretty well on basic things, though.
If you're just trying to get data into Numbers, then often copy-paste from Excel is easier than trying to open xls files.
SG

HT3775 I just upgraded my ipad to 6.0. I can no longer expand my audio files so that I can move forwards and backwards. I used to get a diagonal arrow to enlarge the screen and then have a bar that I can move to navigate. Can you help?

I just upgraded my ipad to 6.0. I can no longer expand my audio files so that I can move forwards and backwards. I used to get a diagonal arrow to enlarge the screen and then have a bar that I can move to navigate. Can you help?

Hi James,
I am listening to embedded training files on the Quick Time player (I think). They cannot be copied to protect the information. You only have the option of listening. I used to be able to click on the Q in the audio strip and it would provide a diagonal arrow and this would allow me to expand the bar to a full screen. I then had the bar which would allow me to navigate in case I wanted to listen again or in case I wanted to move forward. After my upgrade, I can no longer expand the strip to a full screen with the adjuster. Now I have not chance to take a break in listening to these audios and most of them are at least an hour long. Thanks for your help.

Recently, I have not been able to attach files to emails using the MobileMe webmail system.

When trying to attach files to emails using the MobileMe webmail system, it lets me browse and click on a file but then does nothing and there is no actual attachment. It previously always worked. I checked with the MobileMe folks and they said it is a browser problem. (True, it works in Safari.) Any ideas on how to fix this? I prefer Firefox, of course.

Hi davebundy-
One suggestion I've heard is that ad block may be perceiving the mail client as an advertisement. The solution was to mark the webmail URL as safe with any ad block plugins or software you have. Hope that helps.

I cannot attach files to gmail. Tried everything including reset, uninstall, clearing history cookies and cache, nothing helps

cannot attach files to gmail despite doing everything even tried safemode

Try to set the network.http.spdy prefs to false on the about:config page.
*network.http.spdy.enabled
*network.http.spdy.enabled.v2
*network.http.spdy.enabled.v3
*http://kb.mozillazine.org/about:config
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

CANVAS program at Univ of Mary Washington- since 15 September am unable to upload documents via my Mac using Firefox 3.6.23, Mac OS X.4.11. Can you help?

Canvas is the replacement for Blackboard program for posting study material, group conferencing and messaging to students. Until about 15 September, I was able to upload DOC documents to a Files site for students to read as extra assigned material. On or about that date, I have been blocked from doing that. When I go to upload a document, it starts and then says UPLOAD ERROR. I can still upload if I send the DOC document to a PC computer as an e-mail attachment and then upload it on the PC. The following are the specs of my computer:
I-Mac Processor PC G4
Memory 512 SDRAM
OS X.4.11
Remaining memory on HD approx 30 Gegs
Firefox browser my standard) 3.6.23
Like I say, I was able to use canvas fully until around that date. From our IT Dept, I understand that Canvas works with Firefox 3.5 and above. Can you help me?
Thank you,
Chalmers Hood

Canvas is the replacement for Blackboard program for posting study material, group conferencing and messaging to students. Until about 15 September, I was able to upload DOC documents to a Files site for students to read as extra assigned material. On or about that date, I have been blocked from doing that. When I go to upload a document, it starts and then says UPLOAD ERROR. I can still upload if I send the DOC document to a PC computer as an e-mail attachment and then upload it on the PC. The following are the specs of my computer:
I-Mac Processor PC G4
Memory 512 SDRAM
OS X.4.11
Remaining memory on HD approx 30 Gegs
Firefox browser my standard) 3.6.23
Like I say, I was able to use canvas fully until around that date. From our IT Dept, I understand that Canvas works with Firefox 3.5 and above. Can you help me?
Thank you,
Chalmers Hood

I can't attach files in gmail using firefox, can you help?

Similar Messages

Maybe you are looking for