I can't attach files in gmail using firefox

<i>Locking duplicate thread.<br>Please continue here: [[/questions/1014563]]</i>
Greetings,
Starting today I'm unable to attach files to emails using my gmail account, when opening in firefox. I'm using the latest version of firefox (31.0) and have been using it fine for a couple of months. I click on the attachment button, and the search browser does not open. Email attachments work fine using safari.
I've uninstalling and reinstalling firefox, I've cleared my history, cookies and cache. I've turned my computer off and back on.
Please help, thank you.
Shea

If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for the Google website.
Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected.
Proceed to the Permissions tab
Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.
Google is looking into this issue, see:
* https://productforums.google.com/forum/#!topic/gmail/q0BxcGOa6pk

Similar Messages

I can't attach files in gmail using firefox, can you help?

Hello,
I'm not sure if my previous question went through, so I apologize if this is a duplicate. Starting today I'm unable to attach a file to email when using firefox (31.0), function works when using Safari. When I click on the "attach file" button, my search browser does not open. Nothing happens.
I've read through previous posts of similar problems, have restarted my computer, uninstalled and reinstalled firefox, and cleared my history and cache. Unfortunately none of these attempts have been successful.
Thank you for your time,
Shea

If you can't add attachments to Gmail messages then you need to add an allow exception to allow pop-ups for the Google website.
Easiest to do this is to click the padlock on the location bar and click the "More Information" button to open the "Tools > Page Info" window with the Security tab selected.
Proceed to the Permissions tab
Remove the tick on "Open Pop-up Windows" > "Use Default" and click the Allow radio button to change the permission to allow pop-ups for this domain.
Google is looking into this issue, see:
* https://productforums.google.com/forum/#!topic/gmail/q0BxcGOa6pk

All of a sudden today I can't attach files in gmail using Mozilla...can in IE & Chrome.

I have cleared cache, cookies, defragged, cleaned computer. I have looked at all the solutions on line and can't figure out why all of a sudden I can't attach files in Mozilla but can using IE & Chrome. Please help. I have not done anything between when I turned the computer off last night and turned it on today.

Mine suddenly broke as well today. I tried everything from resetting firefox, to clearing cache, to starting ff in safe mode. No change. I finally figured out if I turned off popup blocking, it would work. I then figured out I could add mail.google.com to the popup exceptions list and voila, it worked!

I was recently able to attach files in gmail using Firefox, but now I get an unresponsive link, when I click "upload". It works fine on other browsers. I search the question database but perhaps I missed the fix. Any suggestions?

I am using windows 7 Home Premium, on an HP. I use and enjoy the Firefox browser. The only major extension that could cause clicking issues is possibly NoScript. But until recently I have had no problems with uploading attachments in Gmail through Firefox.
The issue:
I start Gmail. Logging in is fine. When I compose a new message (still no problem) I can't upload any attachment via the attachment link. I click the attach link and it is unresponsive. I use internet explorer and I get no issues. I've noticed this issue only since yesterday. Please help.
Thanks
R/S Kenneth

I also had this problem since yesterday (march, 13). I tried cleaning cache and cookies, restarting the browser and the pc, but nothing happened. With IE and Chrome the attachment worked fine.
I hoped that with the yesterday's 3.6.28 updade it would be fixed, but it didn't.
Then, I saw the reply to [http://support.mozilla.org/pt-BR/questions/922873 THIS SIMILAR PROBLEM] which was telling to use the refresh button on FIREFOX (not Gmail's refresh). I tried, and the problem was gone.
So, if anybody has the same issue, try hitting the refresh button on firefox :)
Thank you, junkcat!

I cannot attach files in Gmail within Firefox. I can attach files in Gmail from Chrome and IE.

I know it has been mentioned elsewhere too ( https://support.mozilla.org/en-US/questions/999383 ), but I cannot reply to that message... so, here it is again, with full details of the testing we have performed so far....
ALL users or our organization are currently affected.
When you try to attached a doc, xls, pdf, etc. in Gmail the results are all the same in Firefox. You get a red bar with "attachment failed" and an option to cancel or retry.
We have tested with our Proxy On and Off. We have tested with no extensions loaded (I get the message with my 3 extensions on or off -- Adblock+, Ghostery, HTTPS Everywhere). Versions on which the issue has been seen include 25, 26, 28, 28.0.1 and 29.0.1 (the latest as of this post). Most users in our organization do not use extensions with Firefox.
Attachments link up just fine in IE 10 and 11, and Chrome (with Adblock, Ghostery, and HTTPS Everywhere turned on). This error is only seen in Firefox, with or without plug-ins.
Operating Systems used for testing were Windows 7 and Windows 8.1.
The issue was first reported to us today, 5/13/14, but it is unknown if the issue has been around longer. However, Firefox is our organization's default browser due to countless web software vendor recommendations. We most likely would have heard before today if the issue has happened previously.
Any tips or suggestions would be welcome here.

Without trying any of the fixes, the issue seems to have gone away on its own. All users (of about 7 reporting in) can attach files within Gmail using Firefox as of 5/15. We did not try any of the 4 fixes listed above. On 5/13 and 5/14, users could not attach files to Gmail messages within Firefox.
However, on the day of the issue we did try all the mentioned fixes (except #4). All affected users had all history and cache wiped, updated to v29.0.1, and the latest Flash plug-in from Adobe.com. We have the browsers set to clear all history, temp files, cookies, etc. at exit to avoid any cached data issues. We tried with proxy on and off too. Attachments were in the 20K-35K range, so very small. They failed on 5/13 and 5/14 within Firefox, but attached fine in IE and Chrome on the same days.
So, not sure what the issue was, what caused, or why it went away... but we cannot reproduce today, as of 5/15.
Thanks for the tips. I'll bookmark them if the issue reappears.

I can't attach a file in Gmail using firefox, but its working in Safari and Chrome.

I can't attach a file in Gmail using Firefox, I can attach files when using Chrome and Safari, so it must be Firefox.
I've tried all the other suggestions for making things work, but nothing works so far, and it started yesterday afternoon
(Aug 6th, 2014)
Any suggestions would be usefule

Try allowing pop up windows
Open Menu
Options
Content (on the top)
Click Exceptions...
Type mail.google.com in address of website area
Click Allow
Try to open attachment window now.
Restart FireFox and try adding attachment again.

Can't attach files in Gmail since upgrading

Since upgrading to Snow Leopard, I can't attach files either in Safari (4.0) or Firefox (3.5.2) in gmail. I've upgraded to the latest version of flash.
Does anyone else have this problem -- and a solution, hopefully?
I'm using gmail's 'Advanced Attachment' features. Turning this off solves the problem, but even the 'advanced' setting worked before Snow Leopard.
Thanks,
- rob
Message was edited by: Rob1977

Usability and interface issues with Gmail aside, I did figure something out. (I don't really use Gmail, it just seemed like a good at the time when I was setting up an account for a friend so I could help out with issues.)
I couldn't add attachments to a new message either. In fact, when I clicked the link to add an attachment, the link disappeared. I discarded the message, opened a new one, click the add attachment link, and the link disappeared again.
Turning off the blocking of pop-up windows didn't change the outcome.
So I opened a new message and looked around.
I noticed a little icon in the upper right of the message, just above the To: field, a sort of double square with an arrow in it. It looked almost like icon used on Windows to indicate maximizing the window for full screen, except it had an arrow that looked like the "Forward" arrow when you want to forward a message instead of replying. No tool tip came up so I decided to try it.
This made the message disappear, and popped open a new smaller window which eventually loaded the message. Looked about the same as before but without the rest of Gmail. Curiously, the add attachments link actually worked, without disappearing. A dialog popped open (looked like from the OS, not a browser window) and I was able to select a file. It appeared listed below the subject and above the message, with a progress indicator that took several seconds (half a minute?) before any progress happened. It did eventually get started and completed the upload.

Can't attach files in Gmail

I am having a major problem with trying to attach files in Gmail in both Firefox and Safari. Has only started happening today. Has been ok before this. Everytime I click on the atachment link and it brings up the Finder file with files to choose from, it then just crashes and I can't even choose anything or get out of the Finder and Files. Have to click Force Quit. Not sure what is going on. I don't know if this is a Mac problem or I should be in Google support.
Thanks

higherstill wrote:
I have done a Virus Screen and got rid of 3 phising files
You didn't mention what you used to scan for malware, but phishing files are often e-mails which should not be deleted using the Finder or any A-V software as it will almost certainly corrupt the mailbox index and could cause mail issues going forward.
Your problem isn't being caused by malware and as long as you are keeping your Lion OS X fully up-to-date and do not disable it's malware protection, there is no currently known malware that can impact your Mac.
also did a malware screen and got rid of something called 'Genieo' All now in Trash.
Did you use TheSafeMac's Adware Removal Tool to get rid of Genieo? If not, then there are likely additional adware files installed which could easily be causing browser crashes.

Can't attach files in gmail since installing Leopard

Recently installed OX X 10.5 Leopard and ever since, I can't attach files to outgoing Gmail emails.
I've tried in Safari, Camino and Firefox -- no luck.
It does work if I switch to the "older version" of Gmail.
Does anybody know if there's a setting I can change so I can use Gmail normally but be able to add attachments to mail?
Anybody else having this issue?

E. Van Meter wrote:
Recently installed OX X 10.5 Leopard and ever since, I can't attach files to outgoing Gmail emails.
I've tried in Safari, Camino and Firefox -- no luck.
It does work if I switch to the "older version" of Gmail.
Does anybody know if there's a setting I can change so I can use Gmail normally but be able to add attachments to mail?
Anybody else having this issue?
Your profile indicates you are running a very old version of Leopard which might explain the issue.
Update to 10.5.8 using the combo update (not the auto software update) and see if that fixes your problem.

Can't attach files in hotmail using FF 4.0.1

I have FF 4.0.1. and can't attach files in hotmail. I CAN attach files when using hotmail with IE. I have tried clearing the cache, cookies, sites etc. and it still won't let me attach files. What's up. It worked before the last upgrade.

please also try setting network.http.spdy.enabled.v2 to false.

On OSX 10.9.2 can't attach files to gmail.

I am running OSX 10.9.2. Trying to attach any local file to a gmail message causes Firefox to hang. It gets to the upload screen and then comes the spinning beach ball. Must start Finder and kill Firefox. I have 'Reset' Firefox. I have also uninstalled and reinstalled Firefox. Can attach files OK to gmail with Safari. Problem occurred very suddenly. No obvious updates occurred. Thank you for any help on this problem. Its bad.

Two things you can do for me.
1) Can you start by giving us the troubleshooting information from the Firefox installation that's having problems<br>
*Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
2) Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:
*'''Windows/Mac''': Go to Help > Restart with add-ons disabled
*'''Linux''': Run ''firefox -safe-mode'' in the Terminal/Konsole
If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

I can't attach files in gmail, firefox V 15.0.1 is not responding. I cleared all history, started in safe mode and toggled the spdy to false, nothing has worked

I was previously able to attach files to my gmail and today i can't...Firefox V 15.0.1 is not responding when i try to attach a file to gmail. I restarted earlier today and was able to attach a file. I have tried again to attach files and firefox is non-responsive each time. I tried starting firefox with disabling all plugins and that has not helped.

please also try setting network.http.spdy.enabled.v2 to false.

I can't attach files on Gmail for the last week. Help!

I've been trying to attach files in my Gmail account for over a week but every time I try to attach it comes back "failed". This wasn't an issue until about a week ago. I've uninstalled/reinstalled Firefox and nothing. I've had to go through IE in order to attach files. Help please!

hello suzanne, firefox has introduced a new protocol named SPDY that should make pages load faster and is used on google pages. i've seen a report by another user who had the same problem uploading attachments to gmail as long as spdy was enabled.
could you please try the following: enter '''about:config''' into the location bar & search for all preferences beginning with '''network.http.''' - in case any of them is shown in bold & therefore not on its default value please right click and reset those preferences. afterwards restart the browser and see if the problem is gone.
when this did not resolve the issue or all entries were already set to their default values, please toggle '''network.http.spdy.enabled''' (again in about:config) to '''false''' by double-clicking it & restart the browser again.
in case the latter resolved the issue, could you please provide information on how you are accessing the internet (provider/ the hardware model of your router) & which security software is running on your system - maybe this information will help firefox developers to fix the underlying issue... thank you very much!

Cannot attach files in gmail with Firefox on 2 Macs

Using firefox I cannot attached files on my desktop or laptop, but can in Safari

Try allowing pop up windows
Open Menu
Options
Content (on the top)
Click Exceptions...
Type mail.google.com in address of website area
Click Allow
Try to open attachment window now.
Restart FireFox and try adding attachment again.

I updated safari to 7.0.3 and pages to 5.2 and can no longer attached files in gmail that are pages or exported to word. Any suggestions?

I updated safari to 7.0.3 and pages to 5.2 and can no longer attached files in gmail that are pages or exported to word. Any suggestions?

I have a similar issue.
After updating Pages to 5.2, all Word export documents are 10 times the size they'd normally be.
A normal exported .DOC file that would have been under 200K, is now 1.7MB once exported. !!! ???
This is a major issue with Pages.

I can't attach files in gmail using firefox

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