I can't authorize computer to play iTunes purchases.

I purchased items on my iPod and got a pop down window indicating they cannot be transferred to my iTunes
library because I am not authorized for them on my computer.  when I chose Store> Authorize Computer, was unable
to continue as it was not highlighted.

See if this helps:
About iTunes Store authorization and deauthorization
Could you have reached the five authorized computer limit?

Similar Messages

  • Can't authorize computer to play already purchased music in thailand

    Help!
    I recently came to thailand with a fresh panther install on my pismo notebook. I guess since it's a fresh hard drive, iTunes won't let me play my purchased music without authorization. Here's the catch, when I try to authorize, the iTunes store reports that it's 'busy' and to check my network. I am on an active network and can even log in to my account sort of - it won't quite let me in but knows that my Led Zeppelin pre-order is ready for download to which I click 'not now' and essentially I am nowhere. No apple support email here I guess or I can't find it. Any clues? I am not at 5 authorizations yet.
    Blaze

    I think you just need to figure out the tricks to getting the album you want up in iTunes. It is very easy actually.
    First, if you turn on View Browser (you can't be in the cover flow view to see the browser) you get three windows at the top of your library: Genre, Artist, Album. When you pick anything from any of those windows, it immediately narrows down the library view to things that meet that choice (e.g. if you pick U2 then the library will only show tracks with Artist = U2.
    In addition, those three boxes will narrow down to only show what fits with whatever you type in the search field. Meaning, normally if you have thousands of songs and hundreds of artists, scrolling through the little artist box to find that one artist or the album box to find that one album is kind of tedious. But say you want to listen to The Clash's "London Calling". In the search box you can just type in Clash or London (or both) and the three Browser boxes (and your library view) will quickly narrow down to only tracks where Clash and London appear. Likely the Album window will now only show a few choices. Click the "London Calling" one and your library now only shows that album. Now you can play just that album. Of course it sounds like more when you type it all out, but to open iTunes, type "Clash London" then click on the London Calling album takes all of about three seconds, likely quicker than it is to dig through folders in your hard drive.
    Sorry, but I don't have any answers for your Windows association problem with trying to load more than 10 tracks, but I think you may find the above method to be much easier to navigate.
    Patrick

  • How do I authorize computer to play iTunes from old account which I have forgotten password?

    I have itunes (music) from an old account for which I cannot recall the password to authorize my computer to play.  I try to retrieve the old password, but my challenge question asks me for my birthdate and when I enter it, it says it is incorrect.  The majority of my music was purchased from this old account and I dont know how to update the music to my current iTunes account.  Can anyone help or point me to a link?  Thx.

    Click here and contact Apple's Account Security team.
    (116471)

  • Hi,  iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.

    Hi,
    iTunes repeatedly prompts to authorizecomputer to play iTunes Store purchases.
    I have the latest iTunes on a PC (WindowsVista).
    I try to play a song from iTunes andit tells me I'm not authorized and prompts me for my password. This authorizesthe computer but when I try to play the same (or any previously purchased) songI still get the same error and re-prompt for password.
    I have tried thefollowing:
    1. Authorize mypurchases from an administrator account.
    2. Authorize usingthe correct account name.
    3. Turn Off UserAccount Controls.
    4. Remove the SCInfo folder.
    And this http://support.apple.com/kb/TS1389
    5. Installed the new iTunes
    6. I have double-checked that themusic was purchased by me by right clicking and hitting Info.
    7. I havede-authorized this PC and re-authorized (which it confirms) it to the same effect.
    The number ofPC's authorized is only 1, this one.
    I do not know what else to try?
    Any help would be appreciated!

    If you haven't already, have a look at this support article,
    http://support.apple.com/kb/TS1389

  • How do i authorize computer to play itunes song

    can't find the right store submenu to the authorize computer option.

    Authorization and Deauthorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    More On De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

  • TS1389 iTunes repeatedly prompts to authorize computer to play iTunes Store purchases   How to fix?  Have removed sc info folder and adjusted user account controls per instructions

    My ITunes sore account repeatedly prompts to authorize computer.  I have deauthorized and reauthorized computer.  I only have one computer authorized.   I have changed the user account controls per instructions.  I have removed the SC Info folder per instructions for Windows 7 and nothing works.   Everything was working fine a few days ago.

    I have now checked my purchaes and when I check the video info by going to File/Get Info, I notice that some of the most recent purchases do not list my apple id whereas previous purchaes do.
    How do I correct this?

  • Can't authorize computer to access my purchases

    My computer got a virus, actually several and I had to run the recovery disc, so lost all of the music on my computer. Before I ran the recovery I managed to get my computer to stay on long enough to move all of my iTunes purchases (82 albums) to my iPod mini (it wouldn't have stayed on long enough for me to burn discs). Now for some reason when I try to authorize my computer to access those purchases it's saying that my account does not exist. I even tried the Forgot My Password, but it says that "The Apple ID specified does not exist." Why? I spent so much money on that music and I really don't want to lose it. Is there anything I can do, or am I screwed?
    It may help to know that the email address I used was an old school email address and I transferred to another college and no longer have access to that email account. I have the best luck ever.

    Send an email here -> http://www.apple.com/support/itunes/store/browser/

  • HT1420 what is the article number to authorize computer to play itune store purchases?  Can someone help me?

    Can someone help me find the article number?

    Seems you found it yourself, it's the same article from which your question was posted.

  • ITunes repeatedly prompts to authorize computer to play iTunes Store purchases

    http://support.apple.com/kb/TS1389
    I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

    http://support.apple.com/kb/TS1389
    I followed all of the instructions on this page and iTunes still won't play 3 of the 5 songs I just purchased. Each time I try to play them I get the pop-up saying that my computer isn't authorized. I put my ID and password in and it tells me my computer IS already authorized but when I try to play the song again the pop-up comes back. I'm using Windows Vista. I have only one user account and it is an administrator account. I've made sure the username matches, although I only have one username so how could it not be. I turned off and on the User Account Controls. I deleted the SC Info folder. I've sent an email to Apple but any other help in the meantime would be appreciated!

  • After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?

    After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?

    You can transfer all the iTunes purchased music from the iPod Touch to your new computer.
    From iTunes: How to move your music to a new computer:
    If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
    Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
    Open iTunes.
    From the Store menu, choose Authorize Computer.
    In the dialog that appears, the Apple ID button is selected by default. If you have an AOL account, select AOL.
    Enter your Apple ID or AOL account and password. Then, click the Authorize button.
    Connect your device your computer. If it is synced with another iTunes library, the following may appear:
    If this alert appears, click Transfer Purchases.
    If you were not offered the option to transfer purchases:
    After connecting your device to the computer, its icon appears in iTunes. Click the icon.
    From the File menu, choose "Transfer Purchases from 'Your device name.'"

  • How can I authorize and access my itunes account on a new computer if I cant access my old computer to enable home sharing

    How can I authorize and access my itunes account on a new computer if I cant access my old computer to enable home sharing

    Authorization
    Macs:  iTunes Store- About authorization and deauthorization.
    Windows: How to Authorize or Deauthorize iTunes | PCWorld.
    In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
    To deauthorize a computer you don't have:
    De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
    For more information on authorization and de-authorization: iTunes Store- About authorization and deauthorization.

  • How do I authorize a new computer to play my purchased music on iTunes

    I recently got a new computer. My previous computer has iTunes but is no longer able to access the internet. I was able to get my music library from my original computer to the new one. When I try to play music, I get a window asking me to authorize the new computer. I fill in the account and password and press the authorize button. It accepts the password then asks me to download iTunes 6.0. I downloaded and installed iTunes 6 but every time I try to play any of my music, it sends me to the music library to download iTunes 6 again.
    How do I authorize this computer to play my purchased music ?
    new computer is an HP m7590n running Windows XP Media Center 2005.

    There were two icons. One was version 4 the other was version 6. When I used Version 6, it worked.

  • After upgrading iTunes I keep getting asked to authorize account to play songs purchased with a very old hotmail account i don't have and can't recover the password. How can I authorize my songs again.

    After upgrading iTunes I keep getting asked to authorize account to play songs purchased with a very old hotmail account (10 years) I don't have anymore and can't recover the password. How can I authorize my songs again? I tried to sign in to hotmail again and it says i don't have an account, but when I try to create a new one with the same name, it says one already exists.
    When I try to recover the password from Apple, it of course wants to send an email to the account I can't get into, and when I try to do the security questions, it says my DOB is incorrect. How can that be wrong?! I am pretty sure I know my exact birthdate. Now I can't listen to a bunch of my music.

    Contact iTunes support here -> https://expresslane.apple.com/ContactOptions.do

  • I cannot find a way to authorize my new computer to play previously purchased music from itunes.  The directions say to click on STORE menu, but I don't see that option.

    I cannot find a way to authorize my new computer to play previously purchased music from itunes.  The directions say to click on STORE menu, but I don't see that option.

    Go to the Store menu item on the menu bar, and choose Authorize This Computer, as shown below. 
    If by any chance you don't see the menu bar (File, Edit, View, Controls, Store, Help), first enable it by using CTRL+B.

  • Help! I just got a new MacBook and I cannot figure out how to authorize it to play my purchased iTunes music.

    Hi!
    I just got my new Macbook today (!!!) and I love it, but I can't figure out how to authorize this computer to play my purchased itunes music. I don't have any other computers authorized to play my purchased music, as I have de-authorized my previous computer. How do I authorize this new one? I know the FAQ section says to go to Store > Authorize computer, but I can't seem to find where this is located? I've never owned a Mac before.

    Silly me... I didn't realize that the top of the screen changes as you change windows (unlike windows computers). Thank you so much for the help. I really appreciate it!

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