I can't browse using my blackberry browser (wifi connection w/ BB curve 8520)

good day!
i purchased a blackberry curve 8520 (w/contract) from one of the telecommunication companies in my country - philippines. everything started all good until one day i can no longer open/use my pre-installed blackberry browser.
everytime i click on the bb browser logo, the screen just does nothing... nothing loads up on my phone.
then i tried opening the bb browser throgh the task manager panel a message appears stating: "your device does not currently have any browser configuration service book entries. please contact yor service provider to enable the browser on your device" 
i have tried rebooting the phone several times, both soft and hard.
can you give me any solution for my problem? TIA.
P.S. i have unlocked my phone so i can use it on other carriers. but the problem started a month before i did so. my two friends also have the same phone (bought the same day as mine) and they are not experiencing the same problem. 

seaill09 wrote:
excuse me ? i got the same problem to i click the REGISTER NOW in the menu and it already sent a message in HOST ROUTING TABLE, but nothing happend ? pls. help
Hi and Welcome to the Community!
Here are updated instructions, including notations of the required response from each step. If the response arrives correctly, you move onto the next step. If the response does not arrive correctly, you drop out of the process and contact your mobile service provider for formal support.
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
Please wait for one "registration" message to arrive to your Messages app
2) Delete and Resend Service Books (pre-BB10 devices only)
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
If you have no CMIME entry, then skip the deletion
KB02830 Send the service books for the BlackBerry Internet Service
Please wait for "Activation" Messages, one per already configured email account, to arrive in your Messages. If you have no already configured email accounts, please wait 1 hour.
3) Reboot
Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your configurations for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • Is 4/4 time the only time signiture available and what audio file type can will import using the media browser?

    Is 4/4 time the only time signiture available and what audio file type can will import using the media browser?

    latela33 wrote:
    Is 4/4 time the only time signiture available
    so far, yes, if you want more, be sure to let Apple know:
    http://www.bulletsandbones.com/GB/GBFAQ.html#sendfeedback
    (Let the page FULLY load. The link to your answer is at the top of your screen)
    latela33 wrote:
    what audio file type can will import using the media browser?
    44.1k/16-bit AIFF, WAV, or Caf files

  • Using my Blackberry as WiFi connector

    Can I use mt Blackberry mobile internet connection as a gateway to the internet with the Ipad as apposed to using a 3G connection on the IPad?

    Current BBerry's won't do wireless hotspot. That is part of the 'enterprise security'. so the only way is to tether - with a wire, which the pad won't do.
    There are a lot of us waiting for somebody to figure out how to get bbry to act as a hot spot.

  • TS1398 My iPhone 5s can no longer use Internet on a wifi network. I've reset everything, how can I roll back to iOS 7?

    My iPhone 5s can no longer use Internet on a wifi network. I've reset everything, how can I roll back to iOS 7?
    i Was considerinf buying a macbook pro, but am reconsidering spending such an amount of money on a company that can screw up such a basic function. I mean you can have your iOS 8 back if this is what it means, I don't want to use your health Kit app.

    You cannot 'roll back' your iOS.  That's never been supported or allowed by Apple (with only one exception).
    Use this article: iOS: Troubleshooting Wi-Fi networks and connections - Apple
    It's not the iOS.  It may be a setting on your iPhone or the wi-fi network, or a hardware issue.  But it's not the iOS.  If it was, then everyone's iPhone 5S using the same iOS would not be working, and that's not the case.
    Troubleshoot your issue.

  • I am trying to transfer files from MacBook Pro to new MacBook air using Migration assistant via WiFi connection - the two computers can't seem to find each other

    I am trying to transfer files from MacBook Pro to new MacBook air using Migration assistant via WiFi connection - the two computers can't seem to find each other.
    Any ideas?
    Barry

    Try this article - http://support.apple.com/kb/HT4889.
    If it doesn't help, post back in this thread.
    Best of luck,
    Clinton

  • Can Shuffle be used on a computer not connected to the Internet

    Can Shuffle be used on a computer not connected to the Internet. I have access to an Internet connected computer to register but I would like to manipulate and recharge on a machine that is not connected. Thanks for any help you can provide.

    As long as you aren't trying to update/restore it the Shuffle will work on a computer with no Internet access.

  • I have an iMac G4 and need to connect it to the internet. Do I need to buy an airport card or can I just use a normal USB wifi stick?

    I have an iMac G4 and need to connect it to the internet. Do I need to buy an airport card or can I just use a normal USB wifi stick?

    Will this need to be a special mac compatible one or will they all be fine?
    You need to see "works on Mac" on the box. All such deveices require a driver. The adaptor would work in many cases except for the lack of Mac drivers. Some companies have the proper Mac drivers on their web sites, some shuffle you off to suspect third-party sites, and some have no Mac drivers at all. If you want to buy one adaptor, not have to return it or send hours searcing the web for a driver that works, look at this one:
    http://eshop.macsales.com/item/Newer%20Technology/MXP2802NU2C/
    It is best for iMacs with USB 2.0 ports. If you have only USB 1.1 ports, you can save money with this one:
    Newer Technology MAXPower 802.11g/b Wireless USB 2.0 Stick Adapter Share, Surf, & Stream Anywhere!

  • What can I expect of my 4s with wifi  connectivity. My 4s receive a signal from the same router I have always used. My 3G would pick up a signal throughout the house, and my 4s won't allow me out of the room. Is my new phone defective or just inferior.

    What can I expect of my 4s with wifi  connectivity. My 4s receive a signal from the same router I have always used. My 3G would pick up a signal throughout the house, and my 4s won't allow me out of the room. Is my new phone defective or just inferior.

    4S at my house have stronger antenna than 3G iPhone. Reset Network Settings, tap Settings App>General>Reset, near bottom>Reset Network Settings. If still problem take to Apple for Warranty Coverage.

  • HT3263 I am trying to transfer files from my MacBook Pro (using Mac OSX 10.6.8) to MacBook Air (Mac OSX 10.7.4) using Migration Assist via WiFi connection.  The two macs cannot find each other.  any suggestions

    I am trying to transfer files from my MacBook Pro (using Mac OSX 10.6.8) to MacBook Air (Mac OSX 10.7.4) using Migration Assist via WiFi connection.  The two macs cannot find each other.  any suggestions

    Try this article - http://support.apple.com/kb/HT4889.
    If it doesn't help, post back in this thread.
    Best of luck,
    Clinton

  • My macbook air is not getting internet connection through our home wifi It was working fine yesterday until I took the Air out of the house and used it on another wifi connection.

    My macbook air is not getting internet connection through our home wifi.  It was working fine yesterday until I took the Air out of the house and used it on another wifi connection.  One question is how to delete some of the networks that I don't use.  Would too many networks cause the internet connection to fail?
    Thanks.

    Would too many networks cause the internet connection to fail?
    It shouldn't but sometimes deleting the list of networks actually does solve the problem you are describing. Have you turned WiFi off and then back on on the computer?

  • Cannot install blackberry app world on black berry curve 8520 - OS 5

    Cannot install blackberry app world on black berry curve 8520 - OS 5
    here's the error message;
    "sorry your device does not meet the system requirements that are needed to support blackberry app world"

    i have sort of the same problem? when i try to download bb app world on my 8520, it lets me go as far as selecting the language, but after pressing 'next' all that shows up is the blackberry image at the top of the screen,, and like its finished loading???? pleaseeeeeee!!! i need help, seriously starting to annoy me! and this phone is useless to me because i cant get anything on it!

  • When I don't use my iphone, my wifi connection stops

    since a few days my wifi connection stops when I don't use my Iphone. So when someone send me a messag with whatsapp I don't receive it untill I turn on, use my iphone back. What do I have to do so that my wifi is always on? I did'nt change anything on my Iphone, but it does'nt work since a few days.

    I just don't understand one thing. Before last week I had no problems about it (I had wifi all the time, even when I did'nt use my iphone, and now (when I came back from holiday) it does'nt go anymore. So buying a iphone wasn't a good idea. I have wifi, but if I don't use my iphone it is not possibel to reach me because the wifi falls off.
    I understand that it is for saving the battery. But I still don't understand that it stops working (my wifi).
    when I don't use my iphone, my wifi connection stops 

  • How can I stop my ipad from dropping wifi connection?

    How can I stop my ipad from dropping wifi connection?

    Thanks for trying those steps out!
    Rtbeal, I would recommend that you contact AppleCare so they can run further tests and diagnostics to help you solve your solution better.
    If you can also access an Apple Store Genius Bar or Apple Authorized Service Center, that would be much better.
    Go to https://locate.apple.com/country for further support with your device!
    Thanks,
    KL

  • Why can't I use the Column Browser for my iPod when connected to the computer?

    In iTunes 11, I can use the Column Browser while viewing my music library on the computer.  But it's inexplicably not available for viewing the music on my iPod when it's connected to the computer to sync.
    The Column Browser is the simplest, easiest, most elegant way for me to review what's on my iPod, and create Playlists from my music and CD books.  It was available in 10.7 and is available on the computer, why not the iPod????!!!???
    Why mess around changing something that isn't broken - after all these years why can't that option still be available?  It doesn't have to be the default, just be available. Will I have to downgrade to 10.7 yet again????
    And you don't even have a relevant category for me to choose from below!!  It makes sense to me that you provide a general "Using iTunes" category.

    Thanks for your reply, but I've already done that and the Column Browser options are completely grayed out.  I've taken a screen shot and hope I can paste it in here.  You'll see I have the sidebar open.  That's the way I prefer to deal with iTunes.
    This happened after I updated to iTunes 11.0.4.  Perhaps that changed the setting options. I think I had the Column Browser option prior to that, but I just got a new iPod and I was busy loading stuff, so not completely sure if it worked before the update.  But I think I would have noticed, because it bugs me so much not to have the option.

  • Why can't I use the column browser on my playlists?

    I use large playlists to load my ipods, ipads and apple tvs.  The column browser use in playlists was a huge advantage in previous Itunes versions but is not available in Itunes 11.

    I read in another thread that if you click on songs, and then hit Ctrl+J you can choose the columns.

Maybe you are looking for

  • Jinitiator 1.1.7.27 problem with Pentium 4 class Intel Processors

    If you intend on using this version of jinitiator on a Pentium 4 processor you will need to obtain a compatible version of symcjit.dll from Oracle. This file will need to be copied to the c:\Program Files\Oracle\jinitiator 1.1.7.27 Export directory.

  • Error deploying Web application

    Hello Everyone, i have a problem with my web application that is not able to be deployed. the first time i deployed the application everything worked correctly i performed the contex lookup with no problem as was able to connect to the EJB applicatio

  • Photos in iPhoto 11 albums disappeared...

    Hey all! I recently had pictures from an old drive recovered. I was given the iphoto library folder but I had built a new library with new pictures since. I used iPhoto Library Manager to merge both libraries and it worked fine until recently, all th

  • How can I include another iphone to Find my iphone?

    How can I include another iphone to Find my iphone?

  • Repository from schema

    Is there a way to create a repository / package from an existing schema? Thanks -- Chad