I can't burn CD's - how do you do it?

I'm trying to burn documents/pictures etc onto cd's. (I can burn music from itunes no prob) I've been told all I have to do it insert the blank cd and drag and drop. Seems like i've run into a big problem! Firstly, the blank disk's icon doesn't even show up on the desktop. I insert the cd and disk copy automatically opens. A window pops up that says "drag a disk image here to mount it or drag a folder/volume here to create a disk image from it". Another box pops up at the same time that is titled burn image. However, if I click on a folder with all my pictures in it , it is all greyed out and the BURN IMAGE button is greyed out. Also most of the pull down menu options are also greyed out including disk copy help!
I just found some instructions I must have printed out a while ago and it says when i insert the blank cd a box should pop up that says " the disc needs to be prepared for burning do you want to prepare this disk?" well, that message never pops up - and like i said the icon never even shows up on the desktop either. Now I'm really confused...any advice? Do I NOT have a CD-RW drive or something? What am I doing wrong?!

You have somehow configured your Mac to automatically open Disk Utility when you insert a blank CD. To change that: Open System Preferences and the CD & DVDs preference pane. Then change the action that occurs when you insert a blank CD.

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