I can't burn purchased tunes on a disc because of the infamous "error 4310". Why are loyal customers copntinually frustrated with the lack of or nonexistent answer to our dilemma? ITunes, why offer "support" if you are unwilling to give it?

I cannot burn purchased tunes on a blank disc because of the infamous "error 4310". Countless ITunes customers are frustrated that there are no "free" answers for this dilemma. Unfortunately, the "support" that is so highly promoted and encouraged is merely community members venting their frustrations.
ITuines this is not at all professional on your part.

Hi to everyone that replied and many thanks for your input.
I have bought well known and established artists CD's containing their music, track lists and artwork files from branded retailers. When I have loaded them into iTunes, it automatically loaded the artwork files FROM the CD I bought, so all that nonsense about audio CD's having nothing but audio isn't accurate. No, they were not DVD's either. I will endeavor to find a software package that CAN do what I need as an independent artist. iTunes just doesn't cut the mustard for me, even though it's free. I do know about issues with copyright and artists protection, but there should be something that can be done or made in iTunes, so it doesn't infringe copyright of artists, but can be used by artists like myself without the software being abused by freeloaders. Oh well, maybe when I'm too old for this malarkey...

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If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
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Additional information:
-also ran "Repair" with new download of iTunes
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Unclicked CD text option & Sound Check, ran burn from the File drop down menu (max speed) on a Philips CD-R and it worked! Had been right clicking the playlist name and selecting Burn option from there. That being said, it did not work on 2 other brands prior, with same settings. Not sure why. Just happy it's working again. Is it a brand issue?

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OT

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I'd recommend reposting in the iPhoto forum, you can find it at:
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Hello there, Geri-Lynn.
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http://support.apple.com/kb/ts1368
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Troubleshooting on a Mac
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Pedro D.

Can Burn Ripped Music, Can't Burn Purchased Music

Help!!
Ever since installing 7.0.2 I can no longer burn purchased music to CD. Music I ripped from my own CDs burns just fine.
Data from desktop burns fine as well as music from other programs such as sonic and Windows Media Player. Actually iTunes worked fine until I upgraded to 7.0.2 from 6
I'm thinking ther must be some kind of problem with the protected MPEG4 that apple is using that is messing up CD burning
I have downloaded latest firmware, updated drivers, re installed IDE/ATA, Reinstalled iTunes, Re installed CD burner, tried every burn speed from fastest down to 1x, Turned off spam & spyware, turned off firewall, turned off virus prtection made, Made sure IMAP CD settings are set to automatic and started.
Nothing works. I'm at my wits end and getting very frustrated because I have hundreds of dollars of purchased music that is now stuck on my computer and won't burn.
Here are my Diagnostics:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 EG136AA-ABA a1240n
iTunes 7.0.2.16
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Video Driver: Intel(R) 82915G/GV/910GL Express Chipset Family\Intel(R) 82915G/GV/910GL Express Chipset
IDE\DiskSAMSUNGSP2004C________________________VM100-33, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskGenericUSB_CF_Reader__1.01, Bus Type USB
USBSTOR\DiskGenericUSB_MS_Reader__1.03, Bus Type USB
USBSTOR\DiskGenericUSB_SD_Reader__1.00, Bus Type USB
USBSTOR\DiskGenericUSB_SM_Reader__1.02, Bus Type USB
IDE\CdRomHPDVD_Writer_740b______________________HI24___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomIDE-DVDDROM6216________________________HD08___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
E: HP DVD Writer 740b, Rev HI24
Audio CD in drive.
Found 12 songs on CD, playing time 42:14 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:35:40
Track 3, start time 07:24:05
Track 4, start time 10:28:10
Track 5, start time 13:35:07
Track 6, start time 17:52:47
Track 7, start time 20:14:60
Track 8, start time 24:20:70
Track 9, start time 27:39:05
Track 10, start time 32:02:42
Track 11, start time 34:32:17
Track 12, start time 38:01:67
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 24 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
F: IDE-DVD DROM6216, Rev HD08
Drive is empty.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive E: HP DVD Writer 740b on CDR media at speed 16X.
Help!!
thanks
Matt

I don't understand, we buy this music for a buck a piece, and then when you want to make an mp3 cd to play in your car, like i have( i can make one cd with 150 songs)or what ever , we can't even do that. I also have an ipod but i don't bring it into my car all the time. I thought that because we are buying the music and technically we own them, that we can use the music which ever way that you want. And now we have to buy a converter if we want to make mp3 cd's. I have resorted to spending my money on cd's to make cd's of my protected files, just to rip them back on my computer again as an mp3 song, remove the protected songs, and all this to do what i thought we could do with our purchases music because, oh i don't know, call me crazy, we were able to before!!! All i now see is that we have to spend money to get our music to spend money to change our music to use it the way we want to, to spend our money to make our own cd's. The operative words, spending our money. Does anyone find this absolutely rediculous? Anyone ever hear the phrase "Don't fix it if it ain't broke"? Anyone else frustrated?

Error 4280 - I can't burn purchased songs to disc.

I'm not a technical person and I've wasted an entire day trying to resolve this issue - I've followed suggestions on other threads which suggest burning tracks as data cd rather than audio etc but stll no luck. Basically I try to burn a disc, select the tracks, hit the button (as I've always done until I updated itunes recently)and after a few seconds I get the error message "Unknown error 4280". Seems this is a well documented problem and having googled the error message there are a number of sites offering a fix - can / should itunes assist? I'm paying for tracks I can only play on my ipod and I'm a bit miffed!

Hi all,
Ditto re Error 4280 when attempting to burn an audio CD. My steps were:
1) Upgrade to latest iTunes software (version 7.6.0.29) on Feb 1st
2) Purchase an album from iTunes store (Cat Stevens).
3) Attempt to burn playlist....
3a) Checking media - OK.
3b) Checking playlist - OK.
3c) Burndisc - initialising
3d) Writing "Moonshadow" - CD/DVD drive spins up ok. A few secons later....
3e) Message on screen "Cancelling disc burn. This may take a minute or two"
3f) Message on screen "The attempt to burn the disc failed. An unknown error occurred (4280)"
4) Attempted exactly the same steps on my sons computer (bless his heart), iTunes version 7.5.0.20. It worked first time (after I had double checked "store/authorize computer" was set okay).
I am not at all keen to start playing with Gear drivers or similar until Apple themselves advise. I should not have to fix something I did not break.....
Cheers,
Aussie Tony.

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Sorry, but I'm not sure what you mean. Did you copy tracks from one computer to another, and if so by what means?

Can't transfer purchased tunes from Mac to PC on iPod.

I have 2 computers... a Mac and a PC. I've purchased various iTunes on each comter. I want to transfer the purchased tunes on the Mac to the PC.
After I copy the tunes from my Mac to the iPod, I connect it to the PC and click on 'Transfer Purchases' but nothing happens. The tunes don't show up anywhere.
Any ideas would be appreciated!
Thanks,
RCJ
G3, G4, G3 iBook Mac OS X (10.4.7) HP PC (XP)

Make sure your PC is authorized for the iTunes account you're transferring to it.
Click Store > Authorize Computer, put in your account information, and click "authorize." Wait for it to say "authorization successful" and then give it another go.
Also, you want to make sure iTunes on your PC is recognizing the iPod... it won't if your iPod is formatted for a Mac. If you want to check this, the summary tab in iTunes will tell you your iPod's format. You can also find out from the iPod by going to Settings > About. If the last item in the menu says "Format Windows" then you're formatted for a PC (which can be read by a PC and a Mac). If the last item in the menu is your model number, then you're formatted for a Mac, which cannot be read by a PC.
CG

For all of you who can't play Purchased tunes from iTunes...

I spoke to AppleCare and solved the problem.
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First goto control panel>add & Remove in windows and
try to remove iTUnes AND quicktime from there. If you
can not remove them from there go here and roll down
to "Clean up iTunes installer files on the computer"
http://docs.info.apple.com/article.html?artnum=93976
Now Open Microsoft Internet Explorer, goto
Tools.Windows Update and run it to make sure your
windows has all its updates. You may also want to
goto the PC makers site (Like Dell, HP or whatever
brand of PC you have) and look for updates for your
model,
After you have updated your system, disable any
antivirus programs and security programs, goto
apple.com and download the latest version of iTUnes
for windows and install it.
pac_80. Thanks for the assistance. It has partly solved the problem in that my daughter can now hear her tunes through the computer speakers,but still they won't transfer to her actual i-pod. We've tried all the usual 'update i-pod' etc.,but still no joy ! Can you help please ?

I can't burn purchased tunes on a disc because of the infamous "error 4310". Why are loyal customers copntinually frustrated with the lack of or nonexistent answer to our dilemma? ITunes, why offer "support" if you are unwilling to give it?

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