I can't buy airtime on Tracfone site anymore. It works okay on IE. Other Tracfone users seem to be having problems too. Not sure where problem is. Please help.

I can access the Tracfone. com site, but once I choose the number of minutes to add, I get an error msg that doesn't allow me to continue with the purchase. In checking their tech support site, it seems others are having the same problem, although no browsers were mentioned. One suggestion was to use a different browser, like IE. I did that, and my purchase went through fine.
Maybe an issue with the latest upgrade?

Hi,
Please create a screenshot of the error message you're seeing by following the guide mentioned at [[How do I create a screenshot of my problem?]].
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. You really help us to visualize the problem.

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