I can't buy apps in the app store but i can buy free apps
Everytime i try to buy an app that isn't free, it tells me to contact the apple support but i cant find anything with this problem in the support area
Do what it told you to do and contact itunes support
Similar Messages
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Hi, I want to buy a app on the iPad store, but I don't have a credit card. Any advice.?
Buy an iTunes card which are available in many retail locations
as well as on line and redeem it in the AppStore so
you can purchase the app you have in mind. The iTunes
card must be from the same country as the AppStore
you are using which should be the same as your country
of residence. -
I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?
It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked. -
I have a credit in the iTunes store but when I try to purchase apps I am asked for credit card information
Are there two separate stores. How can I make purchases?same here but i cant purchase a movie or anything
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Why does the apps store not accept my ID and password, it works fine to log into this forum and it works for the apple store, but not to log in to buy apps, it just keeps telling me that the id or password is wrong, and I know it isn't
I Just signed in to find the answer to this too. I started having the same trouble today.
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I cannot access the Itunes store, but I can update my apps.
I cannot access the Itunes store, but I can update my apps. I have checked the following per Support:
http://support.apple.com/kb/TS1368
These articles have helped other users resolve connection issues:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: Can't access the internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now. -
I am trying to download an app from the UK store but I am registered in Germany and my ID is not accepted in the UK store. The app in question is not available in the German store. What do I do?
agolin wrote:
Thanks,
this *****, anybody knows the reason why this isn't allowed?
Each country's governement sets the rules for commerce in their nation - so things like copyright can limit foreign use, plus tax laws and such. For any intellectual property (software, books, music, audio, video), it is mostly copyright restrictions that limit cross border retail sales. -
Hello,
I want purchase the apps in the itunes store, but it was asking the security questions, sadly i forgot the answers. Please help me.
Thanks& Regards,
G. Manish ReddyClick here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(78298) -
I am looking to start developing apps for the iTunes Store, but I have no previous experience. What is the best way for me to start on this? As in which programs and materials must I need and what I need to know. Thanks!
You will need a Mac, with OS X 10.6+ on it, to be able to develop iOS apps.
There is some info on these pages :
developer site : https://developer.apple.com
developing for iOS 7 : https://developer.apple.com/ios7/
developer support : https://developer.apple.com/support/
developer forums : https://devforums.apple.com/index.jspa (you will need to be a registered developer to access them) -
I try to buy a music video from the iTunes Store but it declined my card and it shows invalided card can you please help me
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
edd125 wrote:
...the iTunes Store but it declined my card
Accepted forms of payment > http://support.apple.com/kb/HT5552 -
I rented a movie on my iPad that stopped downloading and when I tried to download it again it said I had to go to the iTunes Store but there were no downloads there. How do I get my movie to work!
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet -
I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!
Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario -
I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!
If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
I want to change my store to redeem a gift from a friend in the Norwegian store, but it says that I'm unable to do so because I'm in the American one, and I have to use up all my credit before I can change. How do I use up all my credit when I have $0.54?
You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How can I play music on my macbook pro (OSX Lion) through a Pioneer receiver? I've connected them with a mini display port to HDMI cable with audio support bought at the Apple Store, but there's no sound coming through. There are 4 HDMI-in ports on the receiver - BD, DVD, DVR/BDR and audio. In my system preferences for sound, the receiver doesn't show up as an output option. Can anyone please advise. (ps, this is my first time posting a question, so I hope I can find your answers!) thanks, JP downunder
For sound, try the audio output port and connecting to the RCA audio input ports on your Pioneer receiver. Use something like this:
http://eshop.macsales.com/item/OWC/PODCONNECTOR/
Ciao. -
I liked the "Power Search" for music in the itunes store but can't find it in the menu box top right. How do I search for a song, artist or album now?
If it's an auto-renewing subscription then there is info on turning them off on this page : http://support.apple.com/kb/HT4098
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