I can't call a person that doesn't have an iPhone, by my MacBook?

I already connected my two devices (iPhone and MacBook pro), and read the help guide about what the new Os X Yosemite...
I did everything that they said, I can call via FaceTime, I can use text messages, but it doesn't work the calls to people that doesn't have an iPhone.
Am I right? or how do it works?
thanks, and sorry about the english, I'm from colombia.

How does he not know his username/password if he's using an iPod Touch?
Anyways, he can go to iforgot.apple.com to try to recover his username/password.
Failing that, he can call Apple Account Security, verify his identity, and then they can provide him with his Apple ID, but not his password.  He'll have to have access to his email address for that.

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