I can't call new DN until restarting ccm service

Hello,
When i add new phones with new Diectory number to my clusters i can't call any of them until i restart the callmanager service????
What cause this problèm ?
Best regards,
Abdelatif.

to replicate the CCM db manually perform the following:
in SQL Enterprise Manager: (on publisher)
click on: 'publisher'>replicationMonitor>Publishers>'database'>CCM03xx:CCM03xx
right click on SnapShot in right hand window; choose StartAgent. (will start in a minute or so; if not it will give the reason why under the LastAction field)
when the snapshot is completed the subscriber should pull it automatically. if it does not, right-click the subscriber in right hand window and choose 'StartSynchronizing'
sub should synch up DB and finish. (if not it will display the reason why it could not under the LastAction field)

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I can't call new DN until restarting ccm service

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