I can't cancel a weekly italian newspaper subscription thru apps store. I receive a message to try later

I have an Ipad and i have a "il corriere della sera" subscription with the oactivetad option to renew the subctription every week. I have tried to cencel the automatic subscription a lot of time but every time it is not possible, i use the app store and i go to manage my subscription but i receive the info to retry later because at the time is not possible to do this. Could you help me? I have contacted the il corriere della sera support but they wrote me to contact you. At the moment they take me every week money for the subscription I want to cancel. Thanks!

Hello, thanks for your reply.
I tried to reset the FF on the Mac, but with no luck.
A few minutes ago I tried to create a new account with my mac an another e-Mail address but I get the "unknown Error" error message.
I noticed that some buttons (like "cancel" or "close" on a tab sometimes not work.
Thats really strange.
On my windows-maschines everything seems fine.

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