I can't cancel my illustrator and after effects membership.

i want to cancel both my membership because it's jsut waste of money since i don't really use it anymore.
i went to 'manage my plan' but there's no option about canceling my membership

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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Can't download Adobe Premiere and After Effects

I just bought a 1 year deal for the Creative Cloud. As far as I understand, all the software from Adobe would be available in the Creative Cloud. But when I try to downlad for instance Adobe premiere, this program don't show up in the Adobe Application Manager. What is wrong? The "onlye programs that shows up is Photoshop, InDesign, Flash Pro, Illustrator, Fireworks, Muse, Dreamweaver, Audition, Prelude, Lightromm, Flash Builder, Edge Acrobat X and Touch App Plugins. Anyone knowing what might be wrong?

Win7 pro and, unfortunately, 32 bit... Guess I should consider an investment then...
Thanks for the info.
Kind regards,
Tormod Sperstad
Sendt fra min iPad
Den 29. aug. 2012 kl. 21:04 skrev "John Waller" <[email protected]<mailto:[email protected]>>:
Re: Can't download Adobe Premiere and After Effects
created by John Waller<http://forums.adobe.com/people/John+Waller> in Adobe Creative Cloud - View the full discussion<http://forums.adobe.com/message/4658052#4658052

Why can't I download Premiere and After Effects CC on my laptop?

Why can't I download Premiere and After Effects CC on my laptop? I don't have the option for the Creative Cloud apllication on my menu bar as well. It launches Adobe Download Manager instead. Software like Photoshop and Illustrator CC are working fine?
Thanks!
Jose Chama

If it doesn't show up your system doesn't support it. It's as easy as that. Refer to the system requirements for the applications.
Mylenium

Illustrator and after effects workflow - versions and templates

Hi all
I'm looking to take some templates from illustrator, across to ae, animate and have a master version for a template.
Is there a way I can easily copy my master AE file, and then replace all the master illustrator files within it, with the new versions for a new template, so that everything animates the same etc, but if I change some text or something, the change will come in. I will be creating a bunch of pre animated symbols that can just be dragged and dropped, adding universal colour controls and converting any text to editable to use animation presets etc. So in the main, this versioning won't matter as most of it will be done entirely in AE without a regular graphics program. HOWEVER. I want my workflow to be sensible and I don't want to end up making copies of crap or working inefficiently.
I'd normally just copy and paste a new illustrator file over the top, same name, same layers. That works ok. However with this I'm gonna need versioning etc/ or to at least know which illustrator file is different.
I DONT want this work in a way that I wouldn't have to go into my layers folder and copy and replace each layer!!
The only way that I've come up with is to keep my masters as masters. Folder them away and never touch them other than to copy them.
Copy the masters into a new titled folder. Then open up the AE proj and rename that. Now my main problem is replacing the Illustrator files. My first idea was to rename the master files. Hopefully after effects would still understand where they are and not make me replace these layers?
Then once they are renamed, bring in the template to over write them, copy and replace, and it should all be hunky dory.
Does anyone know what I'm talking about or experienced creating templates like this before?
Thanks for any help.

You seem to understand the basics here but let me make a few points just to clarify what has to happen to make your workflow efficient and keep the animations working.
You can save any After Effects project file as a template by doing a save as command from the file menu. That will get you to step one. If you created your project by importing your master Illustrator file as a composition with either option selected you can automatically replace all of the layers in the project using a single right click browse and click if you follow a couple of rules.
The AI file must have exactly the same layer names, number of layers, and layers must be exactly the same size
The AI file must have exactly the same name
The replacement file must be in a different folder
Follow those rules and you can just open the Illustrator template, select the folder with your replacement footage, and then select one of the layers in the you want to replace and choose replace footage.
A simpler option, the option you described as setting up a bunch of duplicates, would be to create a new folder for each of your versions. Create your master Illustrator file and AE project inside the Master older. Now Copy and paste the original AE file into each of the version folders. Now simply open each Illustrator file inside each version folder and edit the content making sure that you follow the rules above. Now when you open the AE file inside the Version folder you will not have to replace the footage.
Here are a few problems with this workflow. First, your animations may not work if you change the size of any layer in the AI file. Second, you end up with a bunch of duplicate file names on your system. Third, It's hard to keep things straight.
There are other approaches. The first would be to create an animation preset for each of the layers in your master file. Just press UU to reveal all changed properties in a selected layer, select everything that is animated. If there are expressions in the layer make sure the properties with the expressions are also selected then go to the menu and select Animate>Save Animation Preset. When you have all of the animated layers in your composition saved as animation presets you can then start a new AE project, import your AI file as a composition exactly as you did before, and then select the layers one at a time and apply the animation presets to the appropriate layers.
This avoids the duplicate file name issue and allows a different version for each Project.
Another option is to use scripting to create a script that replaces all layers in a composition with a new source file. Here again, you must design your animation to either work with layers of different sizes or all of the layers in the new footage must be exactly the same size as the original master AI file.
Probably the best option would be to design your project so that the majority of the layers would be the same and come from a master file, then add another file that contains only the elements that you want to change. Most of my template projects involve text changes only and the text does not come from Illustrator, it comes from text layers. I'm referring to lower thirds. In that case I use a script that creates comps from spreadsheets. I simply load up the master template file with the master artwork, have a spreadsheet created with the data I need to replace, then run the script and a project with a bunch of new comps is automatically created and sent to the render cue to create the digital intermediates or sent to the Adobe Media Encoder for rendering the deliverable files.
To tell you the absolute truth, most of the work that I do that seems to be kind of like the work you are describing just involves opening an Illustrator file as a comp and applying a few animation presets to the layers. I have about 300 custom animation presets in my library that can be used on any layer of any size to create motion. Here's one of my favorites. It causes any sized layer at any scale to fly in, bounce then drop out of the frame no matter what size the comp. The only thing you have to set is the in and out point of the layer.
Dropbox - flyInBounceDropOut.ffx

Can't download Premiere Pro and After Effects

I have downloaded the Adobe Application Manager and it lists 13 applications, but it does not list Premiere Pro or After Effects.
I went back to the download apps page and I click on Premiere Pro but the nav bar at the bottom just says aam://SAPCode=PPRO but nothing happens.
I assume it is referencing the Application Manager but the program is not listed.
At the side of the AAM it says 13 programs listed, but on the applications page there are 17 programs.
Is there any other way to download the application?
Can I just go to the Premiere Pro page and download the app as an Adobe Cloud member?

See
After Effects CS6 and Premiere Pro CS6 not available for installation for 32-bit systems
http://forums.adobe.com/thread/1002746
http://www.adobe.com/au/products/creativesuite/faq.html#64bit-support

How can I preserve non-alphabetical layer order from Illustrator to After Effects?

I'm using Illustrator and After Effects CS5. When I import an Illustrator file into After Effects, I'd like to maintain the order of the layers as they were in Illustrator, but they always come in alphabetically. How do I keep the original order from Illustrator?

The comp is always in the same order, the order in the project panel folder that is created is not and there's no way to force it to be. It makes no difference to the project.
If it's really important to you to have the layers in the Project Panel Folder in the same order as the layers in Illustrator File and the comp you can adopt a more friendly naming convention in AI. I always create my layers in Illustrator using Cmnd/Ctrl + Alt/Option + l because this gives me the opportunity to name the layer when it's created. With a little advanced planning and a published naming convention you'll have just what you want in no time. You could even write an action that automatically created and named layers for your default projects.

Adobe Illustrator CC, After Effects, Photoshop? HELP PLEASE

I've been having a problem opening Illustrator and After Effects on my new Macbook Pro which came with Mavericks already installed. Would someone be able to provide me with a patch to help correct these programs, would be much appreciated.
Thanks.

http://adobe.ly/AE_CC_12dot1_details
http://adobe.ly/AE_CS6_1103

Want to use Premier Pro and After Effects but don't want to buy CC

I have CS6 Design/Web Premium standalone edition and want to add Adobe CS6 Premier Pro and CS6 After Effects Standalone to the group.
I've downloaded the trial versions of Premier pro and After Effects to get me past this recent job issue, but I may need to purchase it after the trial runs out.
If the job I've got pending does not pan out I'll go back to using Final Cut X and Motion.
But if it does pan put I'll want to buy the standalone versions as I'm not into Hacking and Kracks.
I do not like the idea or want to "upgrade" to CC so please no suggestions about this.
Any clues. For some reason I'm not able to ask Adobe directly as they do not appear to supply and email address to be contacted, and I'm now on this forum sharing my questions to the community.
Anyone out there with an idea to help in this regard?

Hi,
You can buy standalone Premiere Pro and After Effects CS6 from the below link:-
Creative Suite 6
You can also contact our Sales Team
Contact | Adobe
Thanks
Sarthak

Can I switch between Illustrator and Photoshop? (I am subscribing to only one product per month)

Can I switch between Illustrator and Photoshop? (I am subscribing to only one product per month)

Absolutely. Just change the sim card and the APN details in the settings. You can do this either manually if you know them or just sync with iTunes after changing the sim and the details will sync. Once you have done it once for each network the device seems to remember the details.

Can I use my current CS6 Photoshop and After Effects plug-ins if I join the Creative Cloud?

I am interested in getting a Creative Cloud membership but am wondering if I will still have access to all of my CS6 plug-ins for Photoshop and After Effects?

you can still use your cs6 versions along side the cc versions.

Can I import into Illustrator and modify a drawing in Appleworks?

Can I import into Illustrator and modify a drawing in Appleworks?

Depending on the detail/complexity/accuracy of the graphics, you will not likely find back-and-forth wokflows between PostScript-compatible drawing programs (Illustrator, FreeHand, Canvas, Draw, Xara) and OS-meta format (QuickDraw, Quartz, WMF, EMF) based programs ("Works" or "Office" applications) very satisfying.
You encounter instance-specific caveats stemming from two basic issues:
PostScript compatible drawing programs use cubic Bezier curves; two curve handles per path segment. "Works" or "Office" type drawing modules typically use simpler quadratic Bezier curves; one handle per path segment. So going back and forth between involves geometric translations and re-translations which wreck the practicality of editng the paths. PostScript drawing programs use cubic curves for good reason: more shape control with fewer anchors.
The OS-specific meta formats are really not designed for the device-independent resolution fidelity of commercial print. Resolution in vector drawing? Yes. Vector paths are essentially mathematical formulae for *plotting* curves onto a raster grid. (Everything is eventually rasterized; the practical difference between raster and vector graphics is a matter of when.)
So it's a matter of accuracy; the "fineness" of the theoretical grids the curve-handling format/application is designed to plot upon . Meta formats are more about drawing an acceptable shape onscreen, and you can kind of think of what gets sent to a dumb printing device (one without a PostScript "brain") as a glorified enlarged screenshot. The path objects you draw in a PostScript compatible program that have smooth curves that scale well both upward and downward often translate to meta formats as paths with ugly flats or extra kinks that become apparent when scaled. These caveats are unpredictable and tedious to correct. The bother ends up outweighing the advantages you are seeking.
In a nutshell, that's why Illustrator's effective "recommendation" for exporting to Office applicaitons (Save For Office...) is the lowest-common-denominator approach of defaulting to a common raster format (PNG), even though Windows does have a vector-based format (EMF) which Illustrator can export to.
If what you're trying to do is just a one-way trip from some legacy AppleWorks drawings to Illustrator, you'll need an intermediary translation from .awk to something Illustrator can import. You may be able to find an open-source software for doing that.
JET

I need to update illustrator, flash and after effects and I keep getting the same error 49 over and over

I need to update illustrator, flash and after effects and I keep getting the same error 49 over and over. Please help thanks!

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Free Trial- Can I download both Illustrator and InDesign simultaneously?

Free Trial- Can I download both Illustrator and InDesign simultaneously? Id was successful, but is showing up as "finishing" and Illustrator won't download- Please help! Don't want to waste the free trial and really need a resolution ASAP :/

You can install all app for free trial, you can try installing it from:
Free Creative Cloud | Download Adobe Creative Cloud free trial
Download a free trial or buy Adobe products | Adobe downloads
In case one of the products is not working then there can be system specific issue, for which please contact Adobe Support
Regards
Rajshree

I will start a small company. I need Photo Shop and After Effects. How can I buy them on a monthly plan?

I will start a small company. I need Photo Shop and After Effects. How can I buy them on a monthly plan?

http://www.adobe.com/products/catalog.html
https://creative.adobe.com/plans
In the US, Adobe single-app pricing is $20/month and full-suite pricing is $50/month so if you are eventually going to use more than just two apps, it’s more cost effective to buy the entire suite subscription. Do you not also need Premier Pro? Also if you need Photoshop, as you say, there is a PS+Lightroom plan for only $10/month.
So PS+LR for $10/month + AE for $20/month is $30/month unless you need another app, eventually, then you still might as well go with the entire suite.

Someone accessed my account and purchased an app using my credit card. Can I cancel the purchase and charge to the card?

Someone accessed my account and purchased an app using my credit card. Can I cancel the purchase and charge to the card?

Change your password.
Alert your credit card company. Discuss reimbursemetn with them.
You can let itunes support know by clicking Support at the top of this page and then clicking the link under Contact Us.

I can't cancel my illustrator and after effects membership.

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