I can't cancel my monthly suscription.

Hello, i have a monthly suscription to Creative Cloud which expired on October, which is exactly the date my card expired. I want to cancel my suscription but i can't, i only get the option to edit my payment information. What can i do? I use Creative Cloud on PC.

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Similar Messages

  • I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear  scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

    I ask for help, I can not cancel a monthly subscription to Adobe.
    contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge? 

    Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
    Have you done a Forum search?
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    How can I cancel my month to month and my PC. I don't use Adobe anymore and I don't want to pay the fee anymore. I don't want to lose money and this.

    Look thru the following links and use the chat option if required for your situation:
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    https://forums.adobe.com/thread/1703848
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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    Hi Adobe team!
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    Hello there, jenifern.
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  • How can I Cancel my Monthly Account?

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    I have two links
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    Adobe contact information - http://helpx.adobe.com/contact.html

  • How can I cancel my monthly subscription to acrobat reader?

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    Hi Rinzlerac,
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  • I can't cancel my monthly Photoshop plan

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    The CC was purchased in February 2014, if you cancel it now, there shall be a cancellation fee of 13.17GBP, please confirm if you like to proceed.
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    Hello Tamera,
    here are two links where you can cancel the membership:
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html and maybe
    http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
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    Hans-Günter

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    I did not intend to contribute forever and now wish to stop.

    I think you will need to ask the donate team to cancel it. You can email them at this address: [email protected]
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  • Can't cancel my month-to-month subscription

    I don't see cancel option like it described in help:

    This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
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    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

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    Hi xJudithx1988x,
    You can manage your account by logging into adobe.com and following these steps:
    *Sign in the top right corner using your Adobe.com credentials
    *Click on your name (same location) and select ‘My products and services’
    *From there you can check on your status, log in/account info, etc.
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