I can't cantact the account security team

I can't cantact the account security team for enable my apple id (Thailand)
I recieved your customer support email and we try to solved this problem since early of january. I try so many times to call 001800 4412904 (and even another country contact number) but nobody answer.Then I leaved you a message to call me back.And nothing happen again. Now I still can't enable my apple id
Please your team helps me as soon as possible?

On Wednesday mid- to late-afternoon [Eastern Standard Time] I spoke with Steve, who works with Apple in Toronto.  Steve is trying to resolve my problem with _only_ trying to get Mavericks.
I am just a user of an iMac.  I don't have _any_ technical knowledge that would help you, yuilzung.

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