I can't change my credit card info.

Someone has hacked my account and charges come through daily!!!  How can I change this?  I can't even get to my credit card info!  There is a phone number on my bank statement and I call it and it just sends me to the support/cc setion. Which I'm sorry is no help!
Please help me!

Hi...
Report the problem to Apple here > Apple - Support - Mac App Store - Contact Support
And if you have not already done so, change your Apple ID password ASAP >  Apple - Support - Apple ID
You need to find a way to contact your debit or credit card account company to advise them to block charges from Apple temporarily.

Similar Messages

  • Can´t change my credit card info, cause my creative cloud membership seems to have disappeared as they didn´t got the last payment. What should I do?

    I can´t change my credit card info cause as they didnt received the last payment it CC seems to have disappeared from my product and plans. What should I do?

    No it´s under that email that is in the forum. The subscription dissappeard as you didn´t got my last payment, and now I don´t know how to change my credit card info. Does it means that it have been canceled automatically? cause when I start my CC, there´s a text saying that I have 6 days left to change my payment info.
    // Halina

  • HT201303 How can I change my credit card info on iTunes

    How can I change my credit card info on iTunes

    To update your billing address or credit card number, visit:
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    Hope this helps! =D

  • HT201303 How can i change my credit card info. within my Apple ID?

    How can i change my credit card info. within my Apple ID ??

    iTunes Store: Changing Account Information
              http://support.apple.com/kb/HT1918

  • HT204053 How can i change my credit card info for my apple id

    How can i change my credit card info for my apple id

    On your computer's iTunes you should be able to edit your payment info by going into the Store > View My Account (Store > View My Apple ID on iTunes 11) menu option and logging into it.  If you are doing it on your iPhone then you could try tapping on your id in Settings > iTunes & App Stores and selecting 'View Apple ID' on the popup, and try changing it from there

  • TS1424 Can't change my Credit Card Info on ITunes

    I can't change my credit card information on ITunes because it says that my information doesn't match my bank information. Except that it does match it. Anyone have any experience with this?

    My ITunes billing address, credit card billing address exactly match the USPS designations for that address. Capitalization, punctuations, etc. are all three exactly the same. ITunes is the only vendor that I have a problem with this. Also, there is nothing wrong with my credit card. Any suggestions?

  • How come I can't change my credit card info?

    Really frustrating

    When I tried to download a free app it sent me to my iTunes acct..said I had to verify ..anyway went to chane info and kept coming back old info

  • Photoshop Photography Program  - How can I change my credit card information?

    I need to change my credit card info to new card.
    I've done everything according to instruction and it brought me to page of
    Photoshop Photography Program
    I clicked on "Manage Plan", but it not giving me option  "Edit Payment Deatails" .
    How can I change my credit card info than?

    Hi,
    Please clear the cookies and browsing history and re-login into your account in a different browser.
    Please check the below link for steps to update your card information,
    url: Manage your membership and payments | Creative Cloud

  • I changed my credit card info& can't buy anything

    I changed my credit card info & I still can't purchase anything

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • How can I delete  my credit card info from itunes?

    How can I delete  my credit card info from itunes?

    Changing Account Information  >  http://support.apple.com/kb/HT1918
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How can I change my credit card information of my apple ID?

    how can I change my credit card information of my apple ID?

    start itunes on your computer
    click itunes store icon
    click on your appleID should be in the right corner of the top bar
    change credit card info till the cows come home

  • Why is there NO way to change the credit card info to pay for ICloud services??

    Currently I am being asked for a 3 digit verification number to a credit card that is no longer valid.  Why is there no way to change the credit card info on ICloud services?

    You change it in iTunes. Go to the iTunes Store. In iTunes 12, click on your name in the toolbar and choose 'Account info'. In previous versions click 'Account' in 'Quick links' on the right. Sign in, and click 'Edit' next to 'Payment information'. Then you can change the card.

  • HT204088 I don't have any purchase on my iTunes account but I can't delete my credit card info why is that

    How can I remove my credit card info.

    Hello there, Shalagra.
    The following Knowledge Base article offers up some great steps to review for how to change your payment information and how to get help if you need additional assistance:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT201303 How can I reset my Credit Card Info which I have submitted while creating my Apple ID

    How can I reset my Credit Card Info which I have submitted while creating my Apple ID

    iTunes Store: Changing Account Information
              http://support.apple.com/kb/HT1918

  • HT1918 How can i change my credit card details on my itunes?

    How can i change my credit card detail on Itunes??????????????????????????/

    On your computer's iTunes you should be able to log into your account via the Store > View My Account menu option, and then on your account's summary screen click the 'Edit' button next to the Payment Information line

Maybe you are looking for