I can't change my email that's used to send reset security info to

I recently got the newest iPod Touch in blue for my birthday but I can't buy anything that's not free. It always says: "You need to enter your password and answer the security questions." or something like that but I can't remember the answers to them and I can't reset because I've entered the email wrong (I put .couk instead of .co.uk) and I was wondering if anyone knew how to change that email because I've tried everything I can think of and I can't seem to find a way.

Hello Confused-customer,
I know not being able to purchase content can be frustrating. I have located an article that will walk you through a series of steps to assist you in updating your Apple ID account information. You may want to review the information under the heading "How do I change my Apple ID Name or personal information?"
Frequently asked questions about Apple ID
http://support.apple.com/kb/ht5622
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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