I can't change my security questions? No email sent and dead rescue email address?

Hello,
So I recently forgot all the answers to my security questions and to make matters worse, I tried going to the 'password and security section' to send a link to my 'rescue' email address. Unfortunately, I went to that rescue email address to be notified by Microsoft that someone may be using my account, so I changed the password to it and now I can login. But I see no link to reset my security questions even though I pressed the send button several times.
My account is now locked and I don't know what to do :( please help me!
I want to change my rescue address too, but since I forgot my security answers - I think I'm doomed.

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90362)

Similar Messages

  • How can i change my security questions but i dont have a rescue email and my ipad is locked now for 8 hour?

    how can i change my security questions but i dont have a rescue email and my ipad is locked now for 8 hour?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT1920 how can i change my security questions?

    how can i change my security questions?

    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • How can you change your security question for I tunes?

    How can you change your security question for I tunes?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • How can i change the security question on my itunes account??

    How can i change my security question but i dont remember my old questions????

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101987)

  • I have forgotten my security questions and the email linked to these is no longer working.  How can I change my security questions?

    I have forgotten my security questions and the email linked to these is no longer working.  Is there another way I can change my security questions?

    Click here and request assistance.
    (75745)

  • HT1918 How can you change your security questions?

    How can you change your security questions?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • How can you change your security questions if you for got them

    how can you change your security questions if you for got them

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support

  • How can you change your security questions!! i got a new iphone 5 and i forgot them!!

    How can you change your security questions?! I got the iphone 5 and i forgot them and it wont let me buy songs!!!!

    Click here and request assistance.
    (72909)

  • HT5699 How can u change your security question if u forgot them with out changing anything esle??

    How can u change your security question if u forgot them an without changing anything??

    Alternatives to Reset Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Start here to find your country, and how you can contact Apple:
             Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Support in your country and ask to speak to Account Security.
              Customer Service: Contacting Apple for support.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I change my security questions but not knowing them please reply burly bought a gift card, How can I change my security questions but not knowing them please reply burly bought a gift card

    How can I change my security question but not knowing them please rePly quick burley bought a gift card..

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86811)

  • HT201303 how can i change the security question's answers??

    how can i change the security question's answers??
    i forgot the answers what should i do ??

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • How can i change the security question?

    how can i change the security question?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions.
    (103370)

  • How can I change the security question because I forget the answers ?

    How can I change the security question because I forget the answers ?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312

  • How can i change my security questions and answers

    How can i change my security questions and answers? I have my ID and password but to log into itunes from my new iphone i don't remember the answers to the questions. I can log in fine on my computer just can't get the phone working.

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • When I got to my manage account I can not change my security questions and I have no idea what they are. Can anyone help?

    When I got to my manage account I can not change my security questions and I have no idea what they are. Can anyone help?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76108)

Maybe you are looking for

  • Audio/Video sync drift in Premiere CS5.5, but not in CS6

    I have a QuickTime file with the following specs: Video: H.264, 854x480, 29.99fps Audio: AAC, 44100 Hz When I open the file in QT player, or in Adobe Premiere CS6, there is no issue with Audio/Video sync. However, when I import the file in Premiere C

  • How to retrive guid in do_init method for send_mail

    Hi All, I have a requirement to default the CC mail id's when a follow up email is created from complaint i am trying to acheive this by redefining DO_INIT method and created a new method set_CCmailid where i am trying to call order_read to get the p

  • Where do Outlook documents go when too large to send

    aloha: I just wrote an e-mail and attached a movie and some pictures. I sent the e-mail and it started to go out, so I left it, to go off and do other things.  Each time I came back to check it was happily grinding out the message. After awhile it sa

  • Exported QTmovie doesn't play properly when burned on a DVD AS a QT movie!

    I exported my video using export>QT movie and "saved" on my desktop. Its 5 minutes and 1.1GB. When I drag from my desktop to my QT movie applicatoin, it plays perfectly. HOWEVER, if I take that same movie and burn to a DVD as a QT movie for others to

  • MacBook Pro 2102 black screen with cursor

    When I opened my MacBook to use I only have a black screen with a light cursor at start up. Anyone else had this issue?