I can't change Name in System Preferences / iCloud / Account Details

In this board, look at left area, My name is Joy Neop, but there are wrongs that my first name and last name changed position each other.
I clicked "Account Details", and...
And I tried changing, but after I click "OK", nothing changed.
I then quit System Preferences and relaunch it, but the border's content turned back like the first capture shows.
I need help...

There are no applications in your mobile documents folder.
Click on the Finder to activate it and then go to the "Go" menu, with the menu displaying hold down the alt key on your keyboard and you will see a "library" option appear in the menu. Select the library option from the menu and your finder window will change to display the contents of your library folder. Navigate to the mobile documents folder and look for a folder that is associated with your password app. Hopefully inside that folder you will find the document that you are looking for.

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Hi karen615,
Welcome to the Apple Support Communities!
If you cannot reset your Apple ID password via security questions, you can reset via email authentication. If you are not receiving the email, it may be necessary to contact Apple Support using the link in the Get help section toward the bottom of the article.
If you forgot your Apple ID password - Apple Support
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Can i change my email address on icloud account on phone? to email i used on new mac ?? do they need to be the same for optimal use?

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Yes the Apple ID is the thing that ties your devices to you and shares your information and content between them.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
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Hello RousePryor
If the iCloud account ends with an @icloud.com, then that is something that you cannot change it. If that is not the case, then you will need to sign out and may need to change it back to the old Apple ID to do so.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
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I can't change Name in System Preferences / iCloud / Account Details

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