I can´t change the answers to my itunes security questions
I can not purchase an app with my new itouch because I don´t remember the answers to my itunes security questions. How can I change the answers?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
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Similar Messages
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I forget the answer to my itunes security questions, How do I change them?
I forget the answer to my itunes security questions, How do I change them?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
I forgot the answer of my itunes security question help me pls
good afternoon i have problem to my itunes account any one can help me pls? i buy itunes card to buy some games from appstore but when i buy the games from appstore itunes always ask me the answer of my itunes security question and the problem is i forgot the answer of my security question any one can help me how to reset my security question? i really need help pls
Thank you.If you have a rescue email address on your account (an alternate email address is different) then you can use that to reset them : If you forgot the answers to your Apple ID security questions
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
I have forgotten the answers to my old security questions as I made my itunes account years ago but I have never really used it that much. I now have $50 on my account from Christmas and I CAN'T PURCHASE ANYTHING because i don't know the answers to the 2 security questions.
I have seen on youtu** that you can go to your apple ID account and click security questions and you have the option to change/edit the questions & answers, I don't have this option at all.
HELP ME PLEASE1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
I cant remember the answers to my apple security questions. So it wont let me buy anything on the itunes or app store. Please help.
The option to send reset info will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the option then that implies that you don't have a rescue email address, and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. -
I cannot remeber the secruity question answers and the system won't let me reset them. How do I reset the questions?
Welcome to the Apple Community.
Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help or you don't have a rescue address, you might try contacting Apple through iTunes Store Support -
HT201303 how can i change the answers for my apple ID questions
please help i forgot my apple ID answers and now i cant purchase anything
ok, maybe some one can help us?
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HT5312 I can not change the answer to my secret questions
Greetings
I can not change the answer to my secret questions
Thank youYou need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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HT5312 I can't change the answers to secret questions
I can't change the answers to secret questions
You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(86025) -
How can I change the answers to the security questions?
I forgot my answers to the security questions. How can I change the answers??
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
I don't remember the answer of my security questions, how can I change the answer?
I want to download an app to my iPhone and it says that I need to answer a few security questions, I don't remember those answers, how can I change the answer of those questions?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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HT1918 How can I change the answers of the security question ?
How can I change the answers of the security question ?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I have forgotten the answerer to my second security question and i have exceeded 8 attempts. How should I proceed? I wanted to change my password .
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
How can I change the window size of iTunes on my iMac? Used to be easy before installing Mavericks.
If you want to make the itunes tab so you can see the dock
you press the
esc
button if your in full screen mode
if you want to get into full screen mode you press the arrows facing away from eachother in the top right corner
there is another way to get to the normal tab if your in full screen
make the curser go right up to the top of the screen and it will show the apple tab
it will have two arrows facing together highlited in blue
if u tap that it will take you to the normal tab
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