I can't change the volume when I have earphones plugged in.  any ideas?

I can't change the volume when I have earphones plugged in.  any ideas?

Hello Pamela,
What happens when you try to change the volume with the headphones plugged in?  Anything?  Does this happen with every pair of headphones you try?
Maybe try resetting the Nano.
http://support.apple.com/kb/ht1320
B-rock

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    What happens when you try to change the volume with the headphones plugged in?  Anything?  Does this happen with every pair of headphones you try?
    Maybe try resetting the Nano.
    http://support.apple.com/kb/ht1320
    B-rock

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