I can't charge my ipod without having to bend the chord what should I do

Question

I have tried 2 chords already and I just got a new one thinking that the problem was the chord, I'm not really sure how this happened, but it did and now I can't charge my iPod.

Answer 1

Hey Godsgrl1, A short and/or debris in the iPod's charging port are the first things that come to mind. Have you tried a different charging device? The thing that supplies the power, not the cable. If issue continues, check the charging port on the iPod for debris, pocket lint can interrupt a solid electrical connection. With a strong light and a magnifying glass look in the port, with the power off. You should see the silver bumps on the short ends, (one on each end), the gold contact pins on one of the long sides and the bottom of the port should appear dark gray or metallic and smooth. If it appears to be a mat finish, could be looking at packed lint. Try blowing it out, If that fails, use a non-conductive probe, I like a round wooden toothpick and carefully remove the debris, usually lint, from the port. Be very careful to NOT TOUCH the gold pins, damage, bent or break then and your screwed! Also, make sure the locking clips, (the silver bumps) are free of debris and push back when touched. If your cable is OK, and is an Apple product or approved for iPod use, Should get you back to charging. If there is no debris, the power supply is good and cables are free of shorts, and still will not charge, try resetting first. If still no joy, then attempt to restore, from backup. If still zip, make sure you have a current backup and restore to new. If a full factory restore does not work, you most likely have a hardware issue. Also, check that there is little to no movement of the port on the iPod, if you can see movement, or damage (missing pieces, cracks, etc.), the port maybe damaged. Schedule an appointment with Apple to have your iPod evaluated, be sure to bring the cables and charging device if possible. Hope this helps. Good luck, Cheers.