I can't check for updates because of a "network problem"
when i try to access software updates, i get the aforementioned message, however, when i run the network diagnostic i get "your internet connection appears to be working correctly. i recently had major issues w/my mac and had to have the hard drive reinstalled. i'm running version 10.6.8.
thanks for looking.
Not sure any of these will work, but did you try restarting your iMac? Re-setting the PRAM? Running Disk Utility and repairing disk permissions for your startup volume?
Has this only happened once or twice in the past hour, of over the course of a whole day? If only happened in the last hour, maybe the other end of the network is having a problem at the moment, and try to run updates again in an hour or two.
Good luck.
Similar Messages
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I just bought a MBP w/Lion (10.7.4) and ran software update. The first two items I updated were firmware for SMC (ver 1.5) and EFI (ver 2.7) and now my MBP says: "Software Update can't check for updates because of a network problem." However, I can connect to the Internet to surf the web just fine. This is the only update I've made. Can firmware be uninstalled? If I reverted to the image on my external drive that I did with CCC prior to the update, would that fix it?
Hi! i hope i'm able to explain what i worked out and what worked for me. I had the same message coming up "no internet connection, run network/internet diagnosis" etc etc. Internet connection was fine. What i finally did:
Open airport, check internet, internet options ; with me, IPv6 was set as this (the letters are in german order and not in a english order, sorry...):
In system prefs, network/TCP/IP IPv6 was set to "automatic":
I did change the settings in Airport back to "Link Local" and Software Update worked immediately normal whithout restarting the computer.
No idea what changed the settings; however i did run permission repairs beforehand with no connection to any problems, just as a normal kind of 'maintenance routine'.
Hope this helps others, it worked for me.
Cheers
Csico -
Software Update can't check for updates because of a network problem.
The software update app fails with following error msgs. But all network functions fine.
+A networking error has occurred: timed out (-1001). Make sure you can connect to the Internet, then try again.+
+Software Update can't check for updates because of a network problem.+
Deleted the software update plist files in $HOME/Library/Preferences, $HOME/Library/Preferences/ByHost, and HD/Library/Preferences, as per some posts. no effect. Problem persists.
Any Ideas?
ThanksSame here
The last update I managed to do without problems was +Java for Mac OS X 10.5 Update 5+ - since yesterday the update process has become much, much slower and when I try to install +Security Update 2009 005+ and +iTunes 9+, it fails, usually with the aforementioned error, but also sometimes with Error 400 or Error 600, IIRC. -
Software update can't check for updates because of a network problem mac
hi i am facing below probelm on my mac ... i have done all the ip setting on my mac Error is software update can't check for updates because of a network problem mac.Can any one please assit me...
Can Some solve my problem.....
-
"Software update can't check for updates because of a network problem" - help!
Recently, when I perform a software update check on the pulldown Apple menu, I get this error:
"Software update can't check for updates because of a network problem."
The only problem is that my network works just fine. I use the internet and get emails without any problem. But I can't figure how I can fix Software Update.
The only relevant updates have been for Glims and 1Password. Oh, and note the same problem trying to access the App Store; I just get a "Can't connect to the App Store" error.
Any hints?I have to solve all my own problems.
The problem was due to Little Snitch. Once I upgraded from 2.4.0 to 2.4.2, my system works swimmingly again.
FIXED! -
After installing Lion the Software Update "can't check for updates because of a network problem". But I've no network problem. My internet is working properly. Could yoy help me?
Hi All
Same problem this morning but now resoloved.
Update require using the following url support.apple.com/kb/DL1437 update for lion 10.7.1
updates now work with this update
Hope this helps
Thanks -
Software Update can't check for updates (Lion)
Just downloaded and installed OSX 10.7. Tried to run Software Update and get the following alert:
'Software Update can't check for updates because of a network problem. The file “index-lion-snowleopard-leopard.merged-1.sucatalog” couldn’t be found on the server “swscan.apple.com”.'
Repaired permissions, created new user account... Issue persists. I'm connected to the internet. Software Update System Preference has no entries in the "Software Installed' tab.No I haven't tried to get the individually. I will just wait because I am not the only one in our household who's iTunes won't download app updates.
The Software Update error has also now changed to:
Software Update can't check for updates because of a network problem.
A network error has occurred. Check your Internet connection, and then try again.
as opposed to earlier when it read:
Software Update can't check for updates because of a network problem.
The file “index-lion-snowleopard-leopard.merged-1.sucatalog” couldn’t be found on the server “matsus2.matilda.net.au”.
So something has changed in the last few hours. Maybe it's not my computer and just something to do with the apple servers. The matsus2.matilda.net.au is the interesting thing as it has no relevance to our internet or home network. -
Software can't check for an update because of a network problem
Since I updated to Lion I keep getting this http://grab.by/cKz4 [Software can't check for an update because of a network problem window] everytime I click on Software update in finder. Also I get the same window when I try to open the App Store app.... my internet connection works fine and I previously updated with the direct stand alone downloads from the Apple site.
I downloaded the new 10.7.2 like this as well as the iphoto update.
Any ideas why this is happening?just did a bit of a search and discovered that it was Little Snitch that was the problem.... you have to update to the latest version [or switch it off for software before using software update]
-
i wan't update using itunes, i want to make update using my phone, but when check for an update using software update in setting message appear " can't check for update....."?
Reboot the device and see if the error happens again. Updating through iTunes is usually optimal, but the file size differs via Software Update on the device and iTunes (50MB vs ~800MB)
-
(solved)-Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer
Hetti Arachchige V Aravinda | Network Administrator (B.Sc, MCP, MCTS, MCSA, MCSE, MCITP, CCNA, CEH, MBCS)| http://www.windowstechinfo.com |Hi,
Glad to see your problem resolved, Hope your experience is helpful with others.
Roger Lu
TechNet Community Support -
Hello,
I'm trying to install my HP Color LaserJet 2600n (USB) to my new macbook pro with Yosemite ? It detects the printer but when I try to install it, I get the message error : "Can't download the software because of a network problem."
I tried to install the software via the HP website. It's not working.
Can someone help me with this one ?
Thanks,HP Print Drivers
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I need to update Firefox to the latest version, but check for updates is grayed out. I am already logged in as an admin for my computer (it's a Mac), but my computer is telling me that I don't have permission to update Firefox. How can I update Firefox? I don't want to delete and reinstall because then I will lose my bookmarks.
Thanks!'''I have also been having a problem I thought it was me or my computer'''as I am not really that good with my computer ,Also there are pages that I try to go to hat says pages busy or moved can not connect,but I can from explorer.
-
I restarted my computer but still have this issue.
I changed the setting from "install updates automatically" to "never check for updates". clicked ok and then changed back to "install updates automatically". Tried to check for updates and still receive the same error.
Windows defender was turned off. I turned it on updated it but still receive the same error message.
The background intelligent transfer service and windows update are set to "automatic delayed start" and the status for both is "started".
I'm running windows 7 home premium 64 bit
I ran the MGADIAG tool and here is the report (windows tab)
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {22D605EF-8B21-4E2C-A111-AC15534A1805}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
Microsoft Office Visio Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{22D605EF-8B21-4E2C-A111-AC15534A1805}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-3546321622-335202686-625851561</SID><SYSTEM><Manufacturer>Dell
Inc.</Manufacturer><Model>Inspiron 1545 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A14</Version><SMBIOSVersion
major="2" minor="4"/><Date>20091207000000.000000+000</Date></BIOS><HWID>A27B3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09
</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65517</Pid><PidType>14</PidType></Product><Product
GUID="{90120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89403-707-4159871-63552</Pid><PidType>14</PidType></Product><Product
GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>3AB862DE70D8D86</Val><Hash>UfpXsJvSSVcPufbDdjd0NK73+ug=</Hash><Pid>89405-707-4159871-63071</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12"
Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="3A" Version="12" Result="100"/><App
Id="44" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12"
Result="100"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3562012
Installation ID: 013283726900825816725312972325821572457642476266069113
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 2/27/2014 11:12:34 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:25:2013 15:59
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAIAAAABAAAAAgABAAEA6GFwuHZK2jMchnYOKB9UbZombj1Gyg==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
SLIC DELL WN09
SSDT PmRef CpuPm
I also ran the following commands in an elevated command prompt
NET START BITS
NET START WUAUSERV
SC QUERYEX BITS
SC QUERYEX WUAUSERV
Here is the result
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>SC QUERYEX BITS
SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX WUAUSERV
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>NET START BITS
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>NET START WUAUSERV
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
C:\Windows\system32>SC QUERYEX BITS
SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
C:\Windows\system32>SC QUERYEX WUAUSERV
SERVICE_NAME: WUAUSERV
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 400
FLAGS :
C:\Windows\system32>
I can't remember the last time updater worked correctly but it's been a really long time.
Thanks for any help you can provideHi,
Please try this
Stop Windows Update Service and BIT Service now.
Go to C:\Windows\SoftwareDistribution and delete all file under this folder.
Start Windows Update and BIT service now.
Then try to download windows update now.
If doesn't work, please reset the windows update componments
http://support.microsoft.com/kb/971058/en-us
Yolanda Zhu
TechNet Community Support -
Windows update cannot currently check for updates because the service is not running
Running Windows 7 on a Dell N5110.
I get the above message for Windows Updates. Below that it states: Find out more about free software from (null).
I have restarted the computer.
I have run McAffe and MalwareBytes Pro- nothing wrong.
This answer didn't work because the Software Distribution folder was
already empty:
go to services and stop Windows update service
locate C:\Windows\SoftwareDistribution\ folder and delete all its content
start Windows update service
check for update
Under Services:
BITS is set at Automatic(Delayed Start)
Windows Update is also set at Automatic (Delayed Start). It is stopped. If I try to start it, I get the following message: Windows could not start the Windows Update service on local computer. Error 1079: The account specified is different from the account
specified for other services running in the same processes.
In addition, the Windows Update shows nothing under view update history and nothing under hidden updates. Change settings allows me to do absolutely nothing. Red Shield with an x and the options are shaded.
Any help would be greatly appreciated.Hi,
How's everything now?
If issue persists, please try this link
Services fail to start and you receive an Error 1079 on a computer that is running Windows Server 2008, Windows Vista, Windows 2008 R2 or Windows 7
http://support.microsoft.com/kb/2478117/en-us
Regards
Yolanda
TechNet Community Support -
I can't check for updates, under Help, it's turned off
I can't look for updates. When I go to Help, check for updates, it is turned off.
== This happened ==
Every time Firefox opened
== I don't know. Never used this before.You can start the Firefox program as Administrator via the right-click context menu.
See [http://vistasupport.mvps.org/run_as_administrator.htm vistasupport.mvps.org: Run As Administrator]
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