I can't connect my iphone 4 via bluetooth with my car phone

I cant connect my iphone via bluetooth with my car phone. Bluetooth is switched on on the iphone and the car phone says ready for bluetooth telephony yet the phone just keeps on searching without connecting? Any ideas as Apple phone support doesn't start until 9am (not very accommodating for a company whose equipment runs 24/7)

Car phone?
You are trying to connect your iphone to another phone?

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