I can't connect my time capsule to kpn experia box

I used my time capsule without any problems for some time now, but I have moved and changed provider. Somehow I can't connect the time capsule to the KNP experia box. At first the Time Capsule is not detected, only when I do a hard reset it comes up. Then I give the PPPoE details, the timecapsule restarts and : unexpected error has occured, please try again. When i do try again I get an error almost immediatly.
I have an time capsule 6.1.
Any one know a solution?

You do not use PPPoE on that box.. just bridge the TC.
In airport utility 6.1 go to the network page.. and select bridge instead of NAT.

Similar Messages

  • Can I connect my Time Capsule wired to the computer and just use it as a back up

    Can I connect my Time Capsule to my computer (wired) and just use it as a back up and not as a wireless router?

    Yes, you simply bridge the TC..
    Just google for it as we have posted the instructions endlessly.
    The one trick that might be necessary is to ensure the TC is on a different IP range to the main broadband connection.
    And make sure the gateway and dns do not cause issues.. so it is generally better to set static ip on the TC and the computer.
    None of it is hard so ask for specific instructions if you get to the point.

  • Can i connect my time capsule to my hdtv for use as an extra display for my mac book pro?

    I want to use my hdtv as a display wirelessly.  Can one connect their time capsule to the tv?

    1. Can my TC handle "dual band" wifi or not? As it's 3 years old, I'm not sure the spec is sufficient.
    They have been dual band since gen2.. yours is gen4 or at worst gen3.
    2. Is the TC likely to provide better performance than the BT Home Hub router, as the Apple store suggest?
    Impossible to say.. but easy to test.. simply plug the TC into the BT router in bridge mode and use it with setup to create a wireless network.. that is the way I would suggest anyway.
    3. Will the BT wifi extender still work if the TC is the main router? BT aren't sure, hence asking here.  "Trial and error" will take hours and because of the wifi issues in my house, can be frustrating.
    Sorry this is out of my perview.. I can suggest it will be poor.. apple do not use standard settings for extend wireless.. and if it is universal repeater they also behave poorly.. Have you thought of using EOP adapters.. very popular in the UK and tend to work much better than wireless.
    4. Would the BT wifi extender communciate with the TC or the BT Home Hub router?
    As suggested above.. leave the BT as the main router and plug the TC bridged into it.. you can then use both..
    simply set the wireless names different and keep the channels apart.
    For 2.4ghz there are only 3 non-overlapping channels.. 1, 6, 11 or 13 as alternative in UK.
    For 5ghz there are lots more but the lower channels work better.. so 36-48 depending on regs in the UK.

  • Can I connect 3TB Time Capsule to 27" iMac via USB?

    Hi,
           I have an Airport Time Capsule, 3TB which I use for Time Machine backups.  Can I connect the Time Capsule using USB cable from the TC to my 27" iMac desktop Computer?  Is that the most efficient way or is there a more efficient way?  Please advise.
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    relaxed

    Kappy,
          Why is there a USB on the back of the 3TB Time Capsule?  Just a question?
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  • Can I connect my Time Capsule using Verizon FIOS

    Can I connect my Time Capsule directly to Verizon FIOS connection?

    Suyiitapi wrote:
    So I have to use Verizon's router first and cannot go directly into Time Capsule then.  Corrrect?
    I am not sure we are talking about the same thing..
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    You plug the TC into the FIOS by ethernet.. WAN TC, LAN FIOS.
    Then you plug your computer into TC or FIOS.. or you can use TC wireless or FIOS wireless.. both will connect to both TC and internet. But generally for high speed backups, you will be better connecting directly to the TC.. whether by wireless or ethernet.

  • Can i connect my time capsule with my router as a bridge ?

    can i connect my time capsule with my router as a bridge ?

    I am a bit lost .. did you work this out?? You are running a second thread.. and answered it with this question.
    The TC can be bridged.. plug it into the main router by ethernet and run it in bridge mode.. that is router bridge.
    Do you mean wireless bridge??
    If you mean wireless bridge the answer is maybe but unlikely.
    If you setup the TC to join a wireless network.. it becomes a dumb client not a bridge.
    So to get it to wireless bridge you need to use another apple router.. that is the only way to get them to work.
    If you want specifics ask specific questions.

  • I can't connect to Time Capsule- error message: Backup disk is not available. Was working fine before.

    I can't connect to Time Capsule- error message: Backup disk is not available. Was working fine before.

    Restart it.. Does this all the time with Lion and even worse ML.
    Restart the whole network if that doesn't work.. do it in correct order.. from off.. modem.. TC.. clients 2min gap.

  • I presently have a linksys wifi router, can i connect a time capsule through cat 5 cable for my apple products and to boost my signal ?

    I presently have a linksys wifi router, can i connect a time capsule through cat 5 cable for my apple products and to boost my signal .i live in a three story home and my linksys is in the basement. I have one cable on the top floor where most of my computers/ipads are.

    can i connect a time capsule through cat 5 cable for my apple products and to boost my signal
    Yes, configure the Time Capsule to create a wireless network using the exact same wireless network name and password as the Linksys wireless network.

  • HT1178 can i connect the time capsule to a router?

    i am having problems setting up the time capsule for the first time.  it works when i connect the time capsule to my mac via ethernet cable.  however, i am trying to have it connect to my mac wirelessly.  so i pluget it into my router through the wan port, but it flashes yellow. 

    Flashing amber can mean anything .. it is just an error which you need to find in the airport utility the exact description.
    But I recommend reconnect by ethernet first.
    Setup wireless again.. this time use new name.. short, no spaces pure alphanumeric.. TC24ghz for example.. and different name for 5ghz.. TC5ghz works.
    Lock the wireless channels used particularly for 2.4ghz.. choose out of 1, 6, 11.
    Setup WPA2 Personal security with 8-12 character passkey.. pure alphanumeric.
    Update the TC, and disconnect the ethernet.. but do not move it yet.. with the Mac close by try to connect to the wireless.. if it still fails.. something is wrong in the hardware on one side or the other.
    If you get wireless working, determine if the router or modem you plug into is going to be the main router.. in which case bridge the TC. Or if the TC will be the main router.. setup the TC to connect by dhcp or pppoe depending on the broadband type.

  • We traded our home internet service for a Sprint Hot Spot.  The hot spot does not have an ethernet port to connect through.  Can we connect our time capsule to the wireless hot spot?

    Hello, we switched our home internet service from an ethernet modem to a wireless hot spot. 
    Do you know if there is a way to connect our time capsule to the hot spot? 
    Everything I read only suggests connecting through an ethernet cable.  I'm hoping there is a way to do this.
    Any help would be appreciated!
    Thanks!!!

    No you can't join a wireless hotspot with a Time Capsule directly via it's 'join' option (tried and failed - well to be exact it kinda works but the Time Capsule's ethernet ports no longer work).
    What you can do is buy an airport express and use it's 'join' option to connect to the iPhone's hotspot. Then you connect the airport express via ethernet to the time capsule (in bridge-mode).
    You can then connect your computers to the time capsule via ethernet or use it's wireless function to set up wireless network (with a different name to that of the hotspot) that your wifi stuff can connect to.
    Thingi

  • Changed Service Provider and now I can't connect my time capsule

    Must I do a soft reset on my time capsule to connect it to my new wireless network?  I have an Orange Fibre Play network and even if I connect the Time Capsule using an ethernet cable, it can't see it.

    Setup the TC by doing a full factory reset.
    Soft reset is useless.. that doesn't change anything.
    And hard reset does not get rid of the old settings.
    So full factory and if it doesn't show up on wireless.. use ethernet in full isolation to the network to do the initial setup.
    The Factory Reset Gen1-4.
    Unplug your TC. Hold in reset. and power the TC back on.. without releasing reset for about 10sec. When the status light flashes rapidly; release it.
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
    No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Factory reset Gen 5
    Hold in reset for about 5sec until the status light flashes quickly.
    If your AirPort Time Capsule still doesn’t respond, do a similar reset to the Gen1-4.
    Unplug your AirPort Time Capsule .. hold in reset and power the TC back on.. without releasing the reset.. wait until status led flashes rapidly.

  • Can't connect to Time Capsule + no 802.11n support

    I just got my new 13" MacBook (late 2008). Originally, I thought I couldn't connect to my wireless N router which happens to be Apple Time Machine. According to network utility program, my MacBook only supports a/b/g - this is not right! Now, I discover that in addition to the N problem I can't even connect to my Time Capsule wirelessly! Good thing I have 2 separate wireless routers (linksys).
    My other Macs (white MacBook and 20" iMac) have no problem connecting to Time Capsule over 802.11n. Both machine indicates 802.11n support under network utility program.
    Compound this problem with stuck 'a' key on my keyboard.
    I really, don't get this problem. I spent an hour with Apple tech with no avail. I am thinking about returning this new MacBook.

    I have the exact same problem you have described. Unable to find a solution. Odd because I have a 2007 MacBook Pro and it works fine wirelessly. Wireless-N on the MacBook works fine and it can connect to other wireless networks, just not it's home one.
    If anybody is interested, here's a dump from the console log when airport attempts to connect. Our wireless station doesn't broadcast.
    Macintosh-6 airportd[6001]: Could not find any preferred networks; trying broadcast requests..
    Macintosh-6 airportd[6001]: Broadcast requests also failed..
    Macintosh-6 airportd[6001]: Probing highest ranked networks via directed scan..
    Macintosh-6 kernel[0]: AirPort: Link Up on en1
    Macintosh-6 kernel[0]: AirPort: Link Down on en1
    Macintosh-6 airportd[6001]: Error: Apple80211Associate() failed -25
    Macintosh-6 mDNSResponder[20]: setsockopt - IPMULTICASTIF error 169.254.141.134 -1 errno 49 (Can't assign requested address)
    Macintosh-6 configd[14]: rtmsg: error writing to routing socket

  • Can I connect my Time Capsule directly to the Verizon FIOS ONT?

    Hi
    I'm getting rid of Verizon FIOS TV and phone, but keeping FIOS Internet.
    My ONT is a TELLABS 612A, the ethernet port is active and connecting to the Verizon router without a problem. The coax is gone -- toast.  The Time Capsule is connected to the Verizon router and I'm running my wired and wireless network off the Time Capsule.  I want to completely get rid of the Verizon router so that I'm no longer paying a router rental fee. 
    So I want to either:
    1.  Connect the TC directly to the ethernet port of the ONT and use the TC as the router.
    2.  Buy another ac router as a bridge.  Obviously this option seems redundant.
    I'm interested in the feasibility of option 1 and to hear from people regarding the setup they used.
    For option 2 I'm similarly interested in hearing about the setup and replacement router they used.
    Many thanks
    Simon

    Ok.. this is where life gets more difficult.. and you might need a network expert to look at things.
    I need numbers and screenshots.. please plug a computer directly into the ONT.. do you get internet on that computer. If so give me the whole network screenshots from the ethernet preferences.. showing me IP, subnet, gateway and DNS.
    Then plug in the TC and give me the screenshots from the WAN side of the TC including the same info as above.
    Do not blank out anything.. you are on a dynamic IP so it will change when you swap things around.. but I need the exact values to work on.
    I can tell you the Time Capsule can have issues with fibre connections. The reason is fairly complex but it has to do with Apple being too purist in their network design.. and the reality being much messier and needing routers to be far more flexible than Apple allows. (The gateway of the connection is not contained in the subnet provided with the IP).
    Or does your connection use pppoe? Some fibre connections do and Apple has definite issues with PPPOE.
    Anyway some things in the end simply prove too hard.. that is the point of the test.. if it is too hard.. stick to the current setup and live with it.
    I have the same issue with ADSL.. every other router works fine.. but I cannot use an apple router as the main network router. It just is a failure on the PPPOE and does not allow sufficient settings to comply with the ISP requirements.

  • Can't connect to time capsule after clean reinstall of Yosemite

    Hi
    I was having performance issues with my MBP and it looked like a clean reinstall of Yosemite was the answer. I have performed the reinstall and re install my apps. I want to bring back my data from my time capsule but I can't connect.
    When I tried in Migration Assistant it said there were problems connecting. If I use Finder, it is visible under the Shared heading but it says I can't connect.
    How can I reconnect my time capsule so that I can bring back my data?
    Thanks in advance.

    Reset the TC to factory.. redo the setup from Yosemite version Airport Utility.. no files are lost doing this.
    Factory reset universal
    Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
    N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
    When you do the setup, give the TC short names with no spaces and pure alphanumeric characters.. same for passwords.. 8-20 characters.
    Now in Finder mount the TC by IP address rather than by name.
    Use Go, Connect to Server from top menu,
    SMB://10.0.1.1 for example.
    It has to be static IP which is default in router mode but not so in bridge.
    If you are bridged use the name or fix the IP.. dhcp reservation in the main router.
    Type in like this for name.
    SMB://TCname.local (replace with your new name and local is default domain .. it is important and helps).
    Remember to save the password in the keychain when asked.
    Good luck.. and if it fails clean install Mavericks or even Mountain Lion.. they work so much better.

  • Can't connect 2TB Time Capsule to my home network

    I can't seem to get my new 2TB Time Capsule to show up in Airport Utility on my MacBook Pro. I started out trying to connect wirelessly, then with an Ethernet cable directly between the Time Capsule and my MacBook. Still, the new device does not appear in Airport Utility.
    Airport Utility sees a device called "Jeff's iTunes Time Capsule," which I presume refers to my neighbor Jeff's equipment. But then it occurred to me that, if I'm not connected to a wireless network, how can my MacBook "see" my neighbor's stuff? The package did not appear to have been opened, although the power and Ethernet cables were unwrapped when I first took the device out of the box. The status light keeps flashing amber, by the way.
    I clicked on this "Jeff's iTunes Time Capsule" just to see what would happen. I was prompted for a password, which of course I don't have. Any thoughts?

    Thanks, James. Turns out, I was right: Someone (Jeff?) had bought this machine, installed it, and returned it to the store. It was my dumb luck to choose this item from the many others sitting on the store shelf. Anyway, I called Apple Support. A tech named Joy walked me through a factory reset to get rid of the mysterious Jeff. Then I saw the dreaded message, "Hard drive needs repair." Apple then sent me a new TC. They shipped it out late Friday, and it arrived Monday! (I'm impressed!) I installed it and returned the defective machine. Now, my network works better than ever, and I really like my Time Machine. I give a special two thumbs up to Apple support and Joy!

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