I can't connect to iTunes store, what is the soliton ?
I can't connect to iTunes store, what is the soliton ?
Make sure you are using the correct App Store.
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again.
Similar Messages
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Hello, I'm trying to install on my Ifhone emoji free, but I get a message saying "Can not connect to itunes store", what can I do?
Restart your modem, router (if you use one), and Mac. Then try again.
If the problem remains, consider http://support.apple.com/kb/TS1368
(This problem has nothing to do with iSight. Therefore, I have asked
that the Hosts move your topic to iTunes where you may get better help.)
Message was edited by: EZ Jim -
What is my solution
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
TS1424 "Cannot connect to iTunes Store" - what's the problem?
I am unable to buy apps or update apps from the iTunes Store. Internet works. Gmail freezes when I click on links.
HI there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
-Griff W. -
Can't connect to the ITunes store, I have tried the numersous suggestions and tips but still can't get it to work. My IPhone is the only techie device I have, no IPad, no IPod and I only have a computer at work! HELP!
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Can't connect to iTunes Store due to "The network connection timed out"
Since downloading the updates/upgrade version to iTunes, I have been unable to connect to the iTunes Store. I have performed instructions for Error TS1368 and HT1875. I have disabled my firewall and popup blockers; which still will not connect me to the iTunes Store. I have a desktop computer; which I did not upgrade. I have validated all the network connections, security center and performed all the suggestions on the Discussion Board and still cannot connect. I have removed all iTune software, etc. and reinstall and still cannot connect to the iTune Store on my laptop. Is it possible that there may be a glitz in the upgraded version? Since there appear to be numerous individuals have the same problem since the upgrade. HELP!!!
Welcome to AD!
The #1 culprit for not being able to access the iTunes store after an iTunes update is Norton/Symantec security software. It comes pre-installed on most PCs these days as a trial version. Even if you have never used it, and thought you deleted the trial version, it is still lurking on your PC.
Norton has its own firewall (separate from the built-in Windows firewall) and it does not tell you when it decides to block iTunes.
See if the Norton removal tool mentioned in this thread gives you any joy:
http://discussions.apple.com/thread.jspa?threadID=1954304&tstart=25
This software is so bad, you have to use the removal tool. The normal uninstall using Windows Add/Remove Programs will not get rid of it. -
Please help as fast as you can. Thank you
Have you checked to make sure your ipad has a proper wireless connection? Are you also signed into your account on your ipad? If your answers to both questions are yes then I would reset the ipad and try again. Please repost if the problem persists.
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Hi I can not connect to iTunes Store in iphone after upgrade of iO6. What should I do now ???
After upgrade I can not open application store or iTunes Store it's coming error can not connect to iTunes Store what should I do ?
Apparently when I updated my software this morning it logged me off my Wifi for some reason (even though the wifi icon at the top of the screen indicated it was using it), I logged back in and could connect.
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Can't connect to iTunes store on iphone
When I try to install an app through app store on phone I get message that it can't connect with iTunes store. Is the store down? Is it a phone issue.
I followed information here and corrected the problem, Thnaks!
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At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps
Try
Can't connect to the iTunes Store -
No matter what I do it says can not connect to iTunes Store. What am I doing wrong
No matter what I do it says can not connect to iTunes Store. What am I doing wrong?
Hey Debbie549,
I would run through the steps in the following article, specifically the "Troubleshoot issues on an iPhone, iPad, or iPod touch" section:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Regards,
Delgadoh -
Can't connect to Itunes store. Keep getting message code"11222". Done all the troubleshooting I can think of . Have researched my network settings and firewall settings. Have followed all the diagnostic routines. Been on the fone w/ HELP , no success. This code appears to apply to windows . but I can't get past this code. Anyone out there got a clue as to what is going on here ? thanks
sambodine4 months and 80 views later, not a single response...
nice to know this support forum works....
Thanks (for nothing) apple....
and BTW, please continue ignoring this topic, cause i really dont give a **** about "genius" any more... -
My iPhone 4s app store application says I have 12 updates, when I attempt to update it says can't connect to iTunes store, I plugged it into the computer the other day but it hasn't helped. What can I do?
Make sure you have cellular data connection Settings > General > Network > Cellular Data
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HT1689 i can't connect to itunes store. What should i do?
After updating itunes to new version 10.6.17, suddenly i can't connect to itunes store.
When i run diagnostic test, it said "secure link to itunes store failed"
When i click the help button, it said "iTunes Help is unavailable because your computer isn’t connected to the Internet."
But there is nothing wrong with the connections, i still can browse and play online games.
What should i do, anyone can help me?
Thanksoh yes, and i'm still using win xp.
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I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help
Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)?
Maybe you are looking for
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