I can't connect with iTunes store to download new version of itunes
i can't connect with iTunes store to download new version of itunes is dthere any problem in apple.....
How are you trying to download? I get a download link off the iTunes download page on the Apple web site.
Similar Messages
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I don't see an itunes store menu on new version of itunes
So itunes won't let me rent a movie because it says I haven't authorized my computer. It says to do so I have to go to the store menu, and hit "authorize" but I don't see the store menu anywhere on this new version of itunes. Please Help.
Authorization and Deauthorization
See iTunes Store- About authorization and deauthorization for Macs.
See How to Authorize or Deauthorize iTunes | PCWorld for Windows.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us. -
Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?
downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.) -
Got ios5 can't connect with ap store now and a lot of my content is gone.
Installed iOS 5 and now I can't connect with ap store. Also had trouble with the sync, it just kept hanging up. I think I lost a lot of content.
Might be hardware failure. Take the iPhone to the nearest Apple store
for evaluation. Make a Genius Bar appointment to avoid delay at the store.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/ -
I just downloaded new version of itunes and now I cannot connect to the itunes store...I get a message that says..."Itunes cannot connect to itunes store. the network connection timed out."
ran diagnostics here are the results... if anyone can help...
Microsoft Windows Vista Home Premium Edition (Build 6000)
Hewlett-Packard Presario F700 (GR967UA#ABA)
iTunes 8.2.0.23
QuickTime 7.6.2
FairPlay 1.4.10
iPod Updater Library 8.1d19
CD Driver 2.1.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.5.0.31
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number D3C70EE5E29DDAC2
Current user is not an administrator.
The current local date and time is 2009-06-09 23:19:03.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce Go 6100
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {C07101F5-89CB-4921-9239-F59263AF4FAA}
Description: Broadcom 802.11b/g WLAN
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Jun 09 22:30:17 2009
Lease Expires: Wed Jun 10 22:30:17 2009
DNS Servers: 192.168.1.1
192.168.1.1
Adapter Name: {33E3719A-76B1-48B1-9F31-BD3CBF2DBDDA}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-06-08 09:41:24.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.1.0.1),
E: TSSTcorp CD/DVDW TS-L632M, Rev 0A17
Audio CD in drive.
Found 1 songs on CD, playing time 04:24 on Audio CD.
Track 1, start time 00:02:00
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 10 16 20 24.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4.
The drive DVDRW speeds are: 4.
** iPod/iPhone Connectivity Tests **
iPodService 8.2.0.23 is currently running.
iTunesHelper 8.2.0.23 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod nano (Second Generation) running firmware version 1.1.1
Serial Number: 7J651R7ZVQ5
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
Hope this helps. -
downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare
I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335
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Can't load App Store on my macBook Pro. Error is; You cannont open the application "App Store" because it is not supported on this system. How can I upgrade App Store or download new version?
Problem now resolved as I upgraded to Snow Leopard 10.6. Seems App Store doesn't like anything previous to 10.6.
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I downloaded new version of Itunes to my ipad2 and now I can't find sync button. There is nothing down the left side to pick device, etc. The screen is completely blank. Help
if your using windows, try this.
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Downloaded new version of itunes, and then subsequently performed a sync on my ipod nano as I had purchased a new song from itunes store. I now only have 25 songs on my ipod as it removed all of my other music. My music is stored on an external drive. I downloaded the music there from cd's that I own. Can anyone help me fix this. I am going on holidays soon and want to have my ipod loaded with music for the trip. Thanks
hi mike,
First of all, your music is not gone. Its there, I promise. Second of all, you need to always make sure you backup your music elsewhere because funky things happen and computers do take nosedives.
Ok, go into File on the iTunes Task bar and click on add folder to library. Your music files should be under my documents>my music. Let me know how it goes...
Rachyl -
Im trying to download newer version of itunes how do i do it
it says download newer version of itunes 11.1 or better i cant how do you do it
See the Further Information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2 -
Downloaded new version of itunes and now it will not open on my Macbook
downloaded new version of itunes and now it will not open on my Macbook
downloaded new version of itunes and now it will not open on my Macbook
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My ipod shuffle(2nd gen) is not visible on itunes, i have downloaded latest version of itunes on my pc, how do i solve the problem ?
Hope the below link may help you to fix your issue:
http://support.apple.com/kb/TS3716 -
I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store
Open the Finder. From the Finder menu bar click Finder > Go > Go to Folder
Type or copy/paste: ~/Library/Cookies
Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Try the App Store. -
We haven't used the iTouch in a few months, and it's probably close to a year since I've downloaded anything from the iTunes Store. Today, when I opened iTunes on my computer it stated that a new version was available for download. I downloaded it. Now my library is 1/3 its normal size with only one playlist (used to be 3 of them). Any suggestions for getting my library and playlists back? Will syncing with the iTouch do the trick?? Thanks in advance!
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
Can't download new version of itunes 7.6
Hi ,I need guidance,my laptop said a new version of itunes was available, so i downloaded it, it came up with the error message, ,quicktime not found , pleae load, did this , no sign of it on my laptop, got in touch with apple, recommended i unload itunes and quicktime, this i did, tried to reload itunes,doesn't appear anywhere on my laptop know, not even an icon on the desktop, have i got something enabled to top it loading properly ? it goes through the process of loading, but doesn't tell me it hasn't ? any help would be appreciated, thanks
Click here, check that your Mac meets the requirements, buy and install the DVD, and then run Software Update.
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