I can't contact Adobe to cancel my account

Please help.
I signed up for and Adobe PDF edit subscription but I never got the verification email or sign in details. I tried to find contact help on the Adobe site but it was impossible because without a user name or log-in, I could not log in to ask for help.
What makes me angrier is that I signed up for a service I never got yet Adobe STILL charges me a monthly fee which I have no way of cancelling.
It's been two months that I've been trying to get help from Adobe but it's impossible to contact anyone.
My credit card is being charged monthly for a service I still can't use. I can't contact Adobe as the Chat service is always busy.
I want to cancel my account but PLEASE do not direct me to the contact page, as I've been there with no success.
Can someone at Adobe PLEASE contact me, cancel my account and STOP taking my money for service I never received.

Hi voughnn75749782,
I'm sorry to hear that you're having trouble contacting Adobe Customer Care via the Contact Customer Care page.
Let's see if I can help. I checked your account and didn't see any subscriptions tied to the email address/Adobe ID that you use to post in here in the forums. So, it's likely that you signed up using a different email address, or that you purchased your subscription via the Reader mobile app (Adobe doesn't have record of those subscriptions as they're managed by the various app stores). If you purchased via the Reader mobile app, please contact the app store from which you made the purchase.
Otherwise, please see this document for help locating your Adobe ID/password: Adobe ID, sign in, and account help
If you're still having trouble, let us know and we will take it from there.
Best,
Sara

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>
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Ciao a tutti,
ho cliccato erroneamente due volte sul bottone "compra ora", ho giustamente ricevuto due fatture. come faccio a contattare l'amministrazione per annullare una delle due fatture?
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I can't contact Adobe to cancel my account

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