I can't convert emailed files to PDF any more.

Hi, all !
I have the latest version of Adobe Acrobat (XI) and have been using Adobe for years.  It has worked flawlessly.  Up to now.  Of late, when I receive a file, and double-click on it to convert it to PDF, the following MS pop up appears:  "Security Alert:  Your current security settings do not allow this file to be downloaded." 
I've gone through my Norton settings, and it clearly has nothing to do with Norton.  It it Microsoft?  I have 64 bit Windows 7, MS Office.

Hi wiegs,
Where are you downloading the PDF files from? Are they opening in a browser, and you're trying to download from there? Or are you downloading directly from your mail client? Please see this article from Microsoft for starters: http://bit.ly/1rhHHjA
If that doesn't do the trick, please tell us more about where you are downloading the PDFs files from.
Best,
Sara

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