I can't copy iTunes media files from one external hard drive to another.

Hi, I am running the latest iTunes and Mavericks software on my MacBook Pro. My iTunes library is stored on an external Seagate 2tb hard drive and it is almost full. I want to transfer the files to a WD Elements 3tb external hard drive and have made that new volume the destination folder for my iTunes library. However, even though I have enabled read/write on both volumes and made the iTunes media folders on both shared folders, I can't copy all the files from the Seagate drive to the WD drive. It comes up with an error message that says "The operation can't be completed because an unexpected error occurred (error code -8058)". I can transfer files from my MacBook hard drive to the new volume, but can't copy files from the old Seagate volume to my MacBook hard drive; it makes the "boing" sound that indicates it is copying but nothing transfers. Files that won't copy include all music files, some video files and all podcast files. Some transferred with no problem. Any ideas out there?

Hi Limnos, thanks very much for your reply.
both external drives came preformatted for Windows but I erased each and reformatted them for Mac before using them.
i made the destination folder on the new WD drive the new iTunes folder using Advanced preferences in iTunes.
my original iTunes folder on the first drive contained all my iTunes files, as that, also, was the destination folder that was linked via Advanced preferences.
If I download new content now with the new drive attached, iTunes has no trouble finding where to place the files.
in Preferences I have both boxes checked (copy files" and "organize") that deal with copying iTunes files.
When I first attempted to copy all iTunes files from one media folder to the other on the external drives, I just did a drag and drop of the whole iTunes media folder from one to the other while both were mounted on my desktop. It started copying immediately with no problems, but as it progressed it started skipping files, each time displaying the error message I reported earlier. that included my entire Music folder. When I open, for example, a season folder that contains files that would not copy, eg, Modern Family Season 5, the episodes that won't copy are there and visible but any attempt to drag and drop them into the correct folder on the new drive results in the error message. There is no pattern to it; it will choose some episodes from some seasons but not others, and no music at all.
when I look at the "missing" files in iTunes they have the small exclamation mark that indicates the file is missing, but when I locate it through iTunes it doesn't copy the file on the old external drive to the new one. It just plays it having found the file on the old drive.
originally I had to make the iTunes folder on the old drive into a shared folder using the Get info window after either a software upgrade or an OS upgrade (I can't remember which, it was several years ago). For some reason the upgrade changed the preferences of that folder to a Read Only folder and after researching the problem found the only way to keep using the drive was to make the folder a shared one. I can't remember why and I apologise for that but it was a long time ago.; I can tell you that at the time it was necessary.
thanks again for your time; I have a good working knowledge of iTunes and Macs in general so I truly believe I have done everything according to how it should be done,, but clearly I've done something wrong!

Similar Messages

I get error 8062 when trying to copy files from one external hard drive to another. It starts out copying files, but after 10 minutes or so it stops and I get the error 8062. The hard drive tech support says the problem is in my Macbook Air.

I cannot copy my doc and photos and videos from one external hard drive to a second external hard drive -- both plugged in to my MacBook Air -- I get Error 8062 and the copying (which seemed to be going on for 10 minutes) stops and nothing gets copied.
As any Macbook Air owner knows, there is SO LITTLE storage capacity on the computer that you have to back up big files onto an external hard drive to avoid getting the other annoying error that says you have no more memory/storage capacity/whatever the proper term is, and you cannot use the computer.
Backstory: Before this error cropped up, I had backed up lots of files to an external drive and then removed them from my computer. But then the external hard drive got corrupted and I could not access my entire photo library. Had to pay $850 to Kroll Ontrack to recover those files. I have now bought 2 new external 1 Terrabyte hard drives as protection against another such disaster. BUT I cannot copy the files from the first hard drive where all my reovered files now sit, to another backup hard drive.
Feeling vulnerable. Please help.
SusaninNY

From the menu bar, select
 ▹ System Preferences ▹ Energy Saver ▹ Power Adapter
and uncheck the box labeled Put the hard disk(s) to sleep when possible, if it's checked.
If the drive has more than one interface (USB, FireWire, Thunderbolt, eSATA), try one of the other interfaces.
Check that the data cable is securely inserted at both ends.
Try a different cable.
If you're connecting the drive through a hub, connect it directly to a built-in port on the Mac.
If you're connecting it directly, try a different port.
Disconnect all other devices on the bus, or as many as possible.
Test the drive with another Mac. Test another drive with this Mac.
If the drive is bus-powered, but has an AC adapter, connect the adapter.
Start up in Safe Mode and test.
If the drive doesn't work under any of the above conditions, and if another drive does work with the same Mac, then the drive has failed. You may be able to salvage the mechanism by removing it from the enclosure and installing it in another one, or in a drive dock.

How can I copy files from one external hard drive to another, without erasing anything?

Hi,
I have video and photo files on one hard drive. I'd like to keep that one intact but also copy all the files to a second external hard drive. When I try to do so, I can't figure out how to open both hard drives at once. (If I open one, it closes the other window.)
Thanks for your help!
CB

Open a finder window and open up one harddrive. Then go to file>new finder window. This way you can have two finders up and select a different harddrive in each one. Then just copy and paste the files.
Hope it helps!
Ryan

Taking HOURS to copy music files from one external hard drive to another...

Am I doing something wrong? Have a about 5,000+ songs on an external hard drive (hooked to my pc). I have networked the PC through my mac mini and I'm now copying those files onto a new/fresh external hard drive hooked to the mac mini. It's successfully copying the files but, when I started, the time remaining said, "About 15 hours"! (Is this for real??) Am I doing this right? It's now...finally down to "About 7 hours". But, I have a LOT more music to copy over. Is it normal for it to take THIS LONG?
PLEASE HELP!

Just to explain a bit about how this data transfer is far more than simply moving 5,000 songs:
To copy or move each file, the system has to chop the file up into a series of 'packets' and transfer each of those in order. If you imagine each file as if it were a plate of food heaped up, each 'packet' is about a single spoonful. Each spoonful then needs a series of extra data to tell the system what's in the spoonful, which spoonful it is in the order of things, and how many spoonfuls in that plateful to expect. Added to the spoonful is additional data containing information that lets the receiving system check whether the spoonful arrived is complete, out of sequence, damaged or even lost.
Each spoonful has to be sent one at a time, and the receiving system has to signal back to the sending system that it arrived before the next one is sent. Once the first plate has been sent, spoonful by spoonful, the system then moves onto the next plateful, until all 5,000 plates of food have been moved.
If any spoonful is lost or damaged, the receiving system has to ask the sending system to have another go before moving on to the next. Add to that that it is not just the spoonfuls of songs being moved around, but also lots of other spoonfuls of stuff to keep the network connection open and each system aware of the presence and identity of the other, and any other networked device that is also running at the time, and you have a pretty slow means to move data around.
The above is a pretty crude representation of how it works, but it does mean that while moving data around a network is not really slow, it's nowhere near as fast as moving data to locally connected drive. As such DaddyPaycheck is right - it would be much quicker to connect the external directly to the Mac and then copy the files to it.

How can i copy files from one external hard disk to another using macbook pro with retina display

How can i copy files from one external hard drive to another using macbook pro with retina display?

That's odd - if you open Disk Utility (Applications->Utilities) and select the disk(s), how are they formatted? If you're only going to be used with your Mac, they should be formatted as "Mac OS Extended (Journaled)".
Clinton

Cannot copy itunes from one external hard drive to another.

I have been using an external hard drive for storing my itunes and iphoto for a while now. I have never experienced any issue copying it to a larger drive for back up. My current drive is only 80 gigs (LaCie) and is almost out of space. I bought a new g-tech 500gig mini drive to replace it. Every time that I try to move the files from the old drive to the new one, I get the following error message 10 gigs into the transfer-
[You can’t copy “Music” because it has the same name as another item on the destination volume, and that volume doesn’t distinguish between upper- and lowercase letters in filenames.]
There is nothing on the new drive. I even took the iphoto folder off to make sure there was nothing on it to cause this message.
Is this an external drive issue or a Finder issue? I had no issue moving the iphoto library onto the new drive, fwiw...

I am getting exactly the same problem. It's just with the music folder. I dont get the problem copying other folders over. It gets about 22gb into copying 100gb from one external hard drive to another then I get the error message "You can’t copy “Music” because it has the same name as another item on the destination volume, and that volume doesn’t distinguish between upper- and lowercase letters in filenames." So I tried just copying the itunes folder and I still get the same message. Any advice welcome.

I transferred my iTunes library from one external hard drive to another and added more music on the same day. How do I get rid of my duplicate files without going through them one by one which would take forever?

Please help. I have transferred my iTunes library from one external hard drive to another plus added additional music now I have duplicates of the same music in many albums. How do I delete the duplicates without going through them one by one which would take forever? I understand how to get the "show exact duplicate" feature up on iTunes but, because they were added to the library on the exact day I can't seperate them I'm that manner. So each duplicate is right next to eachother in the exact duplicate screen.

My DeDuper script is designed to help clean up. See this thread for background.
tt2

How do I move data on time machine from one external hard drive to another

How do I move data on time machine from one external hard drive to another?

Although the documentation says you can copy Time Machine backups in the Finder, it's very slow and sometimes doesn't work at all.
Launch Disk Utility, open the built-in help, and search for the term "Duplicate." Follow the instructions. Turn Time Machine OFF in its preference pane while copying the volume.

How do I move my iphoto library from one external hard drive to another?

how do I move my iphoto library from one external hard drive to another?

Drag it there in the Finder and then launch iPhoto with the Option key held down. Point it to the new instance of the library.
(58012)

Can't get LR3 to import photos from one external hard drive to another?

I'm wanting to move thousands of raw photos from a folder in one external hard drive to another folder in a different external hard drive so all my photos are in one photo folder instead of two. I've gone through the importing routine inside of lightroom to move the folder over to the new hard drive. However, the photos don't move because they still show up on the old hard drive and not the new one. What's weird is when I try to import it again, the grid view shows all the photos I'm wanting to import and when I move my cursor over any of the photos they are faded out and it says the photos are already imported. However, if this is true why aren't they showing up in the new folder on my new external hard drive? I know the new external hard drive works fine because I've successfully been putting all my newer photos there since I started using LR about one year ago. The one's I'm trying to move over are older photos I shot try to using LR.
I'm stumped and need some help. Thanks in advance.

You wrote
"Are you saying while I'm in LR just grab the folder I want to move and drop it into the new hard drive"
Yes, that's the way to move photos & folders from within LR.
LR will then update its catalog with the new location and everything should be fine.
Importing is not a good way for moving photos / folders. Since the photos are already in the catalog you had to uncheck <Don't import suspected duplicates> or all the photos will be greyed-out in the import dialog. If you did that LR would import the photos from drive A and put it on drive B. But they would still be on drive A, so you'd have the photos on both drives and would have to delete them on drive A.
But more important: By default LR saves all edits in the catalog, they are not saved with the images themselves. That means by doing an import instead of a drag-and-drop move you'd lose your edits.
You can save your edits to xmp, a side-car file that is stored together with the image file, and the xmps would be imported. But LR does not store everything as xmp. For instance Virtual Copies, Collections, Stacking are saved only in the catalog, so by doing an import you'd lose these things.
Unless you know LR very well, it's best to use the Import Feature only for images that are NOT yet in LR.
And another thing: Before doing major operations like moving big amounts of photos, it's best to backup your catalog first.
WW

How can i copy specific music files to an external hard drive?

I'm trying to copy selected artists from my itunes music library to an external hard drive. I don't want to relocate any of my files to the external hard drive for regular use with itunes, I simply want to back up my files.

Open Finder. Go to Music>iTunes>iTunes Music. The folders are organised by artists. You can copy and paste them to your external hard drive.

How do I copy backed-up files from an external hard drive back to my MBA, but under a different user than the one from which they were backed up?

On the advice of the Chicago Mac Genius Bar, in order to get better performance on my few years old MBA, I copied my Home folders (but not Library) to an external hard drive, created a new user, deleted the old user, and tried to copy the Home folder contents from the external hard drive back to the MBA under the new user. However, I get an error message and can't open most of the folders on the external hard drive (e.g. "The folder “Desktop” can’t be opened because you don’t have permission to see its contents.") Help! Thanks.

As captfred says, yes (as long as the drive is formatted for a Mac, not Windoze).
You might want to review the [Time Machine Tutorial|http://www.apple.com/findouthow/mac/#timemachinebasics] and perhaps browse [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of this forum).

How to move your library files from one internal hard drive to another

I have two internal hard drives on my computer, one 500GB SSD for games and other programs that require fast access, and one 2TB for more bulky items, like videos, music and back ups.
The problem is that my SSD is pretty much full because my iTunes library location defaults to the "my music" folder which is located on the SSD, I would like to move the location of the iTunes library files to my 2TB hard drive in order to free up some space on my SSD (about 100GB).
I have tried to set the destination of the library via the preferences in the extras tab but that just seems to copy the files rather than move them, so it still needs them on my solid state in order to play them.
Please if there is a solution to this problem could you tell me
Cheers

Close iTunes.
Move the ENTIRE iTunes folder from the current drive to it's new location.
While holding SHIFT launch iTunes.
Continue holding until iTunes prompts to create a new library or locate an existing library.
Select the option to locate and point iTunes to the new location of the iTunes folder.

How to move mt itunes library from one external hard drive to another

I would like to move my itun4es library from my external hard drive H to external hard drive M; how do I go about this? without losing items

Short version: use the itunes consolidate command
Long version: read this
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/

Why can't I import video files from an external hard drive?

I am using Adobe Premiere Elements 12 on Mac OSX 10.7.5 trying to import video files from a Lacie Rugged External Hard Drive using both firewire and usb, neither with any luck. The error message I receive is:
"You're trying to import a file from a DVD or a Removable Media. Please use Video Importer for importing Videos and Image Importer for importing images. "
We can't import through the video importer either because the hard drive doesn't show up. We can, however, drag the videos to the desktop and do it that way but we'd like to avoid doing that if possible.
Thanks
By the way, the external hard drive is formatted FAT32 if that matters

Tacomedia
http://www.cnet.com/how-to/how-to-set-up-an-external-hard-drive-for-use-with-os-x/
Please check out the above with regard to your external hard drive FAT32 and Mac computer question
By the way, the external hard drive is formatted FAT32 if that matters
SG has already commented on this in his initial reply to you. I thought that the above might blend in to supplement what he has said.
I will watch for further developments in your troubleshooting with SG.
ATR

I can't copy iTunes media files from one external hard drive to another.

Similar Messages

Maybe you are looking for