I can't copy purchased songs from iTunes onto my iPod on my new computer.

I have an HP Pavilion zd7000 notebook computer. It's used. It was given to me by a family member. I put my iPod software onto it. I can purchase songs from iTunes, and I can connect my iPod and play the music. However, when I tried to put a purchased song from iTunes onto my iPod, I was told that I wasn't allowed. Is there some sort of security thing I don't know about?

Welcome to Apple Discussions!
Are you sure your computer is authorized for this? This is probably your issue.
If you go to the "Advanced" tab on the top in iTunes, is there a "Deauthorize computer..." button or an "Authorize computer..." button? If there's an "authorize computer" link, then that is your issue. Authorize your computer, and you should be able to transfer iTMS purchased songs from iTunes to iPod.
For details, see this Apple article:
About iTMS authorization and deauthorization
I hope this helps you,
-Kylene
If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

Similar Messages

  • I activated a new device for my ipod.  I can not figure out how to sync newly purchased songs from iTunes onto my iPod.

    I activated a new device for my ipod.  I can not figure out how to sync newly purchased songs from iTunes onto my iPod.

    Hi there,
    I would recommend taking a look at the information found in the articles below. The first two articles have the same content, but are geared towards either OS X or Windows.
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12113
    How to use multiple iPhone, iPad, or iPod devices with one computer
    http://support.apple.com/kb/ht1495
    -Griff W.

  • Can't get purchased songs from iTunes onto shuffle

    Hi, Can someone help me. I purchased songs recently and now I can't get them onto device. Here is is the error message
    <<<the iPod Lauren cannot be synced. The required disk cannot be found.>>>>
    What can I do?
    Thanks.

    In iTunes, try the Store menu - use the Authorize Computer option.
    Or you might have reached a limit on authorized devices (I think the limit is 5). I get pretty close with cell phones, nav system and shuffle on same iTunes account.

  • I can't load my songs from itunes to my Ipod. How can I get help?

    I have a new iPod. I have succesfully installed iTunes on my computor and loaded music from my CD's. I can't download the songs from iTunes to my iPod Nano. I took it into Best Buy and the Geeksquad people loaded some of their songs. I came back and removed the software and reloaded it from the Apple website, and that didn't help a bit. What do I do?

    go to file update your ipod and all the songs should go on the ipod unless theirs something wrong with yhe cord

  • I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace.  How do I synch my iPod so that I can download the two albums from iTunes onto my iPod

    I recently purchased two albums which iTunes (Apple) has buried in Mac cyberspace.  How do I synch my iPod so that I can download the two albums from iTunes onto my iPod.  Thank you from [email protected] in Oviedo, FL

    In iTunes sign out of your daughters Apple ID and sign in with your own.

  • I can't load tv shows from iTunes onto my iPod touch.  I can't purchase video (tv shows) on the phone, either.  Anyone know anything about that?

    I can't sync tv shows from iTunes to my iPod Touch (4th gen).  I can't purchase tv shows on the iPod, either.  Anyone know what the problem is?
    Thanks!

    Welcome to Apple Discussions!
    Are you sure your computer is authorized for this? This is probably your issue.
    If you go to the "Advanced" tab on the top in iTunes, is there a "Deauthorize computer..." button or an "Authorize computer..." button? If there's an "authorize computer" link, then that is your issue. Authorize your computer, and you should be able to transfer iTMS purchased songs from iTunes to iPod.
    For details, see this Apple article:
    About iTMS authorization and deauthorization
    I hope this helps you,
    -Kylene
    If any post helps or solves your issue, please mark it that way accordingly. Thank you for helping the boards!

  • Hi.  I'm trying to play back previously purchased songs from iTunes and keep getting the message "Your computer is not authorized for playback.  Suggestions?

    Hi.  I'm trying to play back previously purchased tracks from iTunes, but keep getting the message "Your computer is not authorized for playback."
    Suggestions?

    Click here and follow the instructions.
    (79859)

  • Can't download purchased songs from itunes store.

    I recently had my laptop and itouch stolen. I now have a new laptop and itouch and would like to download the already purchased songs from the itunes store onto my new laptop. The itunes store has the songs in my purchase history but I can't find the option to download them again. I tried buying a song again to see if it would state that I had already purchased the song and that I could download it for free. But it only asked me if I would "like to buy it again". Surely their must be a way to download the songs again onto my new laptop. Any help would be great.

    "PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE
    Was your backup copy stolen as well?
    If so, you can try e-mailing itunes support to see if they will make an exception, although they are under no obligation to do so.

  • Can't open purchased songs from itunes store

    I downloaded songs from itunes store a while back. My laptop crashed and now i have a small ASUS eee pc with a 4gb hard drive. I have windows XP SP1 and cannot upgrade to SP2 (not enough room on my HD). i had to get an older version of itunes that's compatible with SP1. I can see the songs that I purchased but when I click on them it asks for password to authorize, then i enter it and then it says 'this computer is already authorized.' So now, what do I do? Help!!! I want the songs I bought!

    "PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
    http://www.apple.com/legal/itunes/us/terms.html#SERVICE
    Was your backup copy stolen as well?
    If so, you can try e-mailing itunes support to see if they will make an exception, although they are under no obligation to do so.

  • Can't copy purchased music from iTunes to iPod(logged into a Windows domain

    I'm running iTunes on Windows XP. I've been using it to manage my music including purchasing music for iTunes.The laptop I'm using I also use it for work and log into a work Domain. I recently purchased an iPod (video) and attempted to transfer music via iTunes. When I manually try to transfer purchased songs only iTunes closes. I can transfer songs that have been imported into the library via CD. I receive a message "iTunes has encountered a problem and needs to close. We are sorry for the
    inconvenience." My user login has administrator rights to the PC (where iTunes is installed). All my music files are kept on an external hard drive. I've called Apple support and reinstalled the software several times with the same results. I did create a new user that logs in to
    the PC (not the work Domain), that can somehow transfer the music to the iPod. But I can not see any folders, playlists, or purchased music that was established when logged on the work Domain. That solution isn't sufficient because I can't normally create different users
    and run iTunes (and other products) this way.
    Anyone encounter this problem? Any suggestions?

    This sounds like an interesting snag - clearly if you can get copied CD tracks onto the iPod there isn't an issue PC to iPod.
    I wonder if the inability to copy downloaded music is related to the very clever stuff Apple do to prevent you writing more than seven copies of those tracks? Just a thought - I have no idea how it all works, but it occurs to me it could get embroiled in network stuff?? If you are friendly with your administrator ask them if you can have a go at connecting your iPod to a computer with admin rights, and see if you get a more helpful error message.

  • Unable to copy purchased songs from iTMS to my iPods

    When I try to load songs purchased from iTMS I get the following message:
    'Some of the items in the iTunes library were not copied to the iPod because your iPod software is too old. Go to the Summary tab in
    iPod preferences and click Update and get the latest iPod software update.'
    In the Version panel in the Summary tab "Your iPod is up to date" is
    displayed and the Update and Restore buttons are greyed out. I can't update
    or restore. I went to the Apple store in McLean, VA and they did a restore
    on my iPods (Nano and Shuffle).
    I can copy songs from my CD collection to my iPods but not purchased songs
    from iTMS. All of my software is up to date. I have iTunes 7.0.2 (re-
    installed several times trying to solve this problem). My iPods appear on
    the desktop and in iTunes. I have Deauthorized and Authorized my computer.
    All of my songs play on my computer with no problem.

    ditto here.
    3rd Gen IPod works fine.
    5th Gen iPod mounts on desktop and in iTunes.
    - iPod Summary shows "n/a" in the Software Version and Serial Number fields.
    - Version Summary shows "[My] iPod is up to date", but the "Restore" button is not active.
    - Attempt to sync/copy Library results in alert...
    "Some of the items in the iTunes library were not copied to the iPod because your iPod software is too old. Go to the Summary tab in iPod preferences and click Update and get the latest iPod software update."
    - All but iTunes Store purchases sync/copy.
    - Have thoroughly un-installed and re-installed iTunes.
    - Have attempted various USB ports for connection.
    - Verified working status with other iTunes 7.0.2 installed macs (i.e. Software and Serial field are populated, and "Restore" button is active.
    ? I had a similar issue previously when updating to iTunes 6.x- regarding the "...software too old" alert text. Resolved this by deleting and reinstalling the iPodDriver.kext extension. Does iTunes 7 still install this driver? Checking extensions, i've only tracked down an iTunesPhoneDriver.kext.
    ? Also an "unrelated" odd note... my new 5th Gen came shipped from Apple, already formatted for Windows.

  • I got an ipod touch 5th generation yesterday :) I can not sync the songs from itunes t my ipod !!!! I did it with my old ipod (nano) !! I dont have any restrictions on it or anything !! I dont know what to do !! PLEASE HELP

    I cant get songs from itunes to sync!!!!!

    Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

  • When recently syncing my iphone, itunes asked me something regarding transfering purchased items or something.. I foolishly didn't read it properly and now I can't get purchased songs from iTunes back on to my iPhone... Please help!!

    Hi,
    When recently syncing my iPhone a message came up regarding transferring purchases or something.. In haste I pressed the wrong reply.. My phone synced, but removed all of the songs I purchased on my iPhone. Although they are still on my iTunes and I can play them.. but they will not sync back to the iPhone what so ever.. I'm stressed out big time and can't believe I was such an idiot lol!! Had a look at a few forums.. But they seem to be about transffering from Iphone to Itunes...
    Please Help xxx

    At the AT&amp;T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
    I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
    I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
    If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
    I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs.

  • Can't download purchased song from iTunes

    I tried to play a song on iTunes, but it says I have to locate it.  I accidentally deleted it and emptied the trash (i know, genius), and when I try to download it again from the store, it wont let me.  Instead of a "download" button it's a "play" button.

    The song shows up in my itunes library as if it's already downloaded.  When i show the songs on the cloud, all that shows up is the U2 album. 

  • Home Share - can't get some songs from iTunes onto iPod

    I have an old PC I had originally downloaded iTunes on. I have a new laptop with iTunes as well. I used Home Share and everything is great - both libraries show on both computers. The problem is that I have one song and one video that I have purchased from iTunes on my new laptop and I'm unable to load either onto my 160GB iPod. I'm using Windows Vista on the laptop and XP on the PC. Since both items show in both libraries, why can't I get either synced onto the iPod? I've tried syncing from both the PC and the laptop with no success. Anyone else have this particular problem?

    Bump...

Maybe you are looking for