I can't create Apple ID or reset password

1- I can’t create an Apple ID with my email adress because I get an error saying '' This email adress is already in use or you may already have an Apple ID associated with this email adress''
In fact, I have not never created an Apple ID account with this email adress
2- Then, when I want to find out my Apple ID associated with this email adress , I get the message saying ''NO APPLE ID FOUND''
3- Then, when I ask for resetting the password through sending email , I get message saying '' Email has been sent''
But I never receive above mentioned email.
Please help, , how can I get an Apple ID with my email ?
Thanks
Deger

Is your email address an @me.com one? - if so, that is already an Apple ID in its own right, and you can sign into http://appleid.apple.com with it to change the password or add secondary addresses.

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(81019)

I can't create Apple ID or reset password

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