I can't customize the toolbar in Illustrator CS6 version 16. The Help video says go to WINDOWS/TOOLS/OPTIONS but TOOLS provides no options.

when I go to the WINDOWS icon , the TOOLS doesn't have a drop-down box giving me options to customize. My current toolbar has no ARC tool, and I want to access but can't. Very frustrating. Anyone help?

Access the Arc tool by click-hold on the Line Segment tool in the Tool bar. Any Tool with a small black triangle in the lower right hand corner can be treated the same to reveal nested tools. By clicking and dragging of the right edge of the exposed extras panel you can get a tear-off panel which has all the associated tools to use.
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I even installed everything again, twice! s.o.s

Access the Arc tool by click-hold on the Line Segment tool in the Tool bar. Any Tool with a small black triangle in the lower right hand corner can be treated the same to reveal nested tools. By clicking and dragging of the right edge of the exposed extras panel you can get a tear-off panel which has all the associated tools to use.
like this

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Thanks for the response but I think you've misunderstood the problem. I can not open any type of PowerPoint file off my server in keynote. This includes .ppt and .pptx files. (Also includes .doc, .docx, .xls, .xlsx in pages and numbers).
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Can't open the application "Adobe Illustrator CS6.app" because it is not supported...

UPDATE - Ahhh haaaa! If I log in with the guest account Illustrator works fine! WTF!? Oh well, at least I have a direction to be working towards, thanks for all the suggestions and assistance Adobe Community!
That was sarcasm by the way...
UPDATE - Just installed the latest Illustrator update from Adobe - still not loading. Tried reseting the iMac's PRAM, no luck.
UPDATE - I've just reinstalled the whole CS6 Suite, and the only things that have changed are that I now have a little white no entry sign over Illustrator (it still won't load) and I also have 1.5GB of application updates to do
I don't have any direct evidence but I'm guessing this is a Mavericks incompatibility judging by the other issues people are having with Illustrator. Any suggestions are welcome!
I've been using CS6 on my iMac for the past year (3.2GHz Intel Core i5, 32GB ram). Everything running fine, no problems.
Then I get the popup from Apple saying to upgrade to Mavericks, so I did. After updating my Java version, for the next two weeks everything carried on running fine. Until just now.
I finished working on an Illustrator file, saved it and then exited, only to remember I needed to make one more small change. So I clicked on the AI icon and got this error message;
'You can’t open the application “Adobe Illustrator CS6.app” because it is not supported on this type of Mac.' Eh???
I tried doing a reboot thinking that maybe something had just gone wonkey and needed resetting. Still no luck. So I reinstalled Java again. Nope. Then I tried every other CS6 app and they all ran fine.
Does anyone know what could cause Illustrator CS6 to be working fine for weeks and then suddenly become an unsupported app? These things always happen with you're right up against a deadline! I NEED ILLUSTRATOR WORKING NOW! HEEEEEELLLLLLLPPPP!
James

I had the same issue and resolved it
I first remove the prefs folder and the plist files for illustrator in ~/Libary
next I logged off,
then I uninstalled illustrator using the adobe uninstaller(http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
Next I reinstall illstrator
after that it worked for me.

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Question
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I accidentally turned off the toolbar that would let me turn the toolbar back on. How do I fix?

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'''Can't see the Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help)?
Turning the Menu Bar on and off is a new feature in version 3.6.
''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
''Windows'' Method 1. '''''Hold down''''' the key and press the following letters in this exact order: V T M then release the key
''Windows'' Method 2. Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
''Windows'' Method 3. Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
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See:
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars
'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars''' under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
'''To display the Status Bar''', View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
'''Full Screen mode'''
http://kb.mozillazine.org/Netbooks#Full_screen
Also see:
''' [[Back and forward or other toolbar buttons are missing]]'''
'''[[Navigation Toolbar items]]'''
'''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''
'''''Other Issues''''': ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)''': your ver. 10.0 r~~red:45~~; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
-'''use Firefox to download''' and '''SAVE to your hard drive''' (save to Desktop for easy access)
-exit Firefox (File > Exit)
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-''In Windows,'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
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*Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
'''You '''~~red:'''MAY'''~~''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)''': your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
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~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
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*Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

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Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
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2. From the Store menu, select "View my Account..."
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You may only do this once per year.
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If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.

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Does Firefox switch to full screen if you press F11 ?
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Reckon that’s what he must mean
Are you sure, Steve?
Kurt may agree.

Why does the document window in illustrator cs6 move to the far left when I reopen the file?

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When I click on my Yahoo bookmarks, I only get the download Yahoo toolbar page, I downloaded the toolbar again and I still get the same page when I hit bookmark icon - how do I get my bookmarks back - they still show on Microsoft Explorer

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julianscars wrote:
I don't get a page, all I get is the player popping
Click the green jelly button at the top left of the player.

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Justin,
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http://support.apple.com/kb/DL1572
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What's the product name please?

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If I have an older version of Crystal Reports can I migrate them all to a newer version at the same time? Is there some documentation that will provide instructions? I dont' want to have to upgrade them one at a time.
Thanks - Mike

There is no utility that will do that for you. Not from SAP. Perhaps some 3rd party (google Ken Hamady), etc. Or, you could create an application in VS .NET or java to do it though.
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- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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I can't customize the toolbar in Illustrator CS6 version 16. The Help video says go to WINDOWS/TOOLS/OPTIONS but TOOLS provides no options.

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