I can't deinstall iTunes due to error 0x80070091.

I can no longer access iTunes from Windows 7. Following the support protocol I am deleting all Apple related software,but cannot delete the iTunes folder. It says the folder is empty but when i try to delete, it reports an unexpected error is preventing you from deleting..." I can't open the folder as it says file is corrupt or unreadable.

More info would be helpful - which Mac, which OSX are you using, version of iTunes etc. New download of what?
MJ

Similar Messages

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    I Had this problem along with the error message that it's missing the driver GNSDK_DSP.DLL. I am Windows XP and fixed the error by going to Start>My Computer>Add or Remove Programs
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    That suggests that the installer is getting damaged during the download.
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    Hey bcolden,
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    http://support.apple.com/kb/HT1923
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    Message was edited by: Joe_TLC

    I pulled my brains out trying to figure this bug out and I may have a solution for you.
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    Hi there bish bash,
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    See this Discussion...
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